I have been working at AHS full-time
The pay is good for a customer service role and there is a lot of room to move up since they're still filling in the call center. Always a chance to work OT for extra pay over the summer. Supervisors are generally pleasant and helpful (I got one of the best ones who actually helps me hit goals and am promoting to another department).
Mandatory OT was excessive, but I heard they aren't doing that anymore. Shift bids can be bad if your performance isn't good since you'll end up with the later shift.
Advice to Management
Do something with all of the feedback you keep asking us for so we stop getting yelled at by customers who have to hold an hour.
I applied online. I interviewed at AHS.
Process took a few weeks, questions were fairly simple. Interviewed with a supervisor first. Sat with someone to watch them take calls and then met with the manager.
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