I worked at AIM International (Less than a year)
The benefits, 401K match, bonuses, and employee product allowance was generous.
The average term employee has been there nearly 20 years. Most employees are burned out and unwilling to do anything outside the scope of their job to promote sales.
Advice to Management
It's time to let a few of the long term call center representatives go and hire new, young and enthusiastic people.
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