Working at ALE Solutions | Glassdoor

ALE Solutions Overview

Saint Charles, IL
201 to 500 employees
Company - Private
Insurance Carriers
Unknown / Non-Applicable
Real people. Real solutions. Your resident expert in temporary housing. Serving you 24/7/365 – live assistance nationwide.

Saving insurance claim adjusters time, reducing ALE expenses and enhancing their service to the insured are the benefits that ... Read more

Mission: .

Company Updates

  • ALE Solutions marking 15 years in St. Charles!

    ALE Solutions marking 15 years in St. Charles

    ST. CHARLES - ALE Solutions in St. Charles marked its 15th anniversary in business Monday, and officials celebrated with cupcakes and a visit from Mayor Ray Rogina. Founder and president Rowena Zimmers was joined by her husband, Robert Zimmers, the CEO. Rowena Zimmers said she began the company in the basement of their home in downtown St.

  • New ALE Headquarters coming soon!

    ALE Solutions Breaks Ground

    While ALE Solutions helps hundreds of families impacted by the Valley & Butte Wildfires in northern California this week, other ALE team members break ground on the company's new corporate headquarters in downtown St. Charles . ALE is the nation's largest provider of temporary housing for displaced insurance policyholders.

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ALE Solutions – Why Work For Us?

Life and Work at ALE Solutions

We are rapidly growing and work around-the-clock to provide the best temporary housing solutions for policyholders displaced from their homes due to catastrophic events. Our employees enjoy an open, collaborative work environment and end each day knowing that they have made a significant impact on the lives of our customers.  

We are proud of being a leader in the temporary housing industry. Our diverse, spirited, and well-organized team loves working in a fast-paced environment and providing exceptional customer service. If you are looking for a career that allows you to have fun while serving others and provides an excellent benefits package, look no further!



ALE offers a competitive benefits package that includes health, dental, vision and life insurance, FSA & Dependent Care FSA, matching 401(k), and a generous vacation, personal time off (PTO) and holiday policy. Be a part of a supportive culture that values your work and promotes life-long professional development.


ALE Solutions Reviews

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ALE Solutions CEO Robert Zimmers
Robert Zimmers
44 Ratings
  • Featured Review

    Helpful (1)

    "Outstanding Company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Charles, IL
    Current Employee - Anonymous Employee in Saint Charles, IL
    Positive Outlook
    Approves of CEO

    I have been working at ALE Solutions full-time (Less than a year)


    Amazing culture that empowers you to be the best version of yourself. Everyone wants to see you succeed and if you ever need help, all you have to do is ask. I have worked for a variety of organizations and ALE rises high above the rest. Great place with great opportunities!


    None, other than the temptation of all the food that is around. The company seeks to always listen to the feedback of employees, therefor any drawback is promptly addressed.

    Advice to Management

    Keep doing what your doing, ALE is amazing!

See All 84 Reviews

ALE Solutions Photos

ALE Solutions photo of: Ground Breaking for New ALE Headquarters
ALE Solutions photo of: The West Wing
ALE Solutions photo of: ALE Flash Mob
ALE Solutions photo of: Halloween at ALE
ALE Solutions photo of: Pancake Truck!
ALE Solutions photo of: ALECares & Tim Tebow Golf Outing
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ALE Solutions Interviews



Getting an Interview

Getting an Interview





    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1 day. I interviewed at ALE Solutions.


    I was interviewed by HR first, then introduced to the manager of CS, then introduced to the VP. They asked standard customer service interview questions; mainly seemed concern with whether or not you'd be hot-headed on the phones. I had a phone interview one day, set-up the in-person interview on the phone, and was offered the position over the phone less than 6 hours later.

    Interview Questions

    • How do you deal with people who are angry/anxious/confrontational?   2 Answers
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ALE Solutions Awards & Accolades

  • #WhatMakesChicago Featured Partner, JPMorgan Chase, 2016

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