Working at ALE Solutions | Glassdoor

ALE Solutions Overview

Saint Charles, IL
201 to 500 employees
Company - Private
Insurance Carriers
Unknown / Non-Applicable
Real people. Real solutions. Your resident expert in temporary housing. Serving you 24/7/365 – live assistance nationwide.

Saving insurance claim adjusters time, reducing ALE expenses and enhancing their service to the insured are the benefits that ... Read more

Mission: .

Company Updates

  • ALE Solutions marking 15 years in St. Charles!

    ALE Solutions marking 15 years in St. Charles

    ST. CHARLES - ALE Solutions in St. Charles marked its 15th anniversary in business Monday, and officials celebrated with cupcakes and a visit from Mayor Ray Rogina. Founder and president Rowena Zimmers was joined by her husband, Robert Zimmers, the CEO. Rowena Zimmers said she began the company in the basement of their home in downtown St.

  • New ALE Headquarters coming soon!

    ALE Solutions Breaks Ground

    While ALE Solutions helps hundreds of families impacted by the Valley & Butte Wildfires in northern California this week, other ALE team members break ground on the company's new corporate headquarters in downtown St. Charles . ALE is the nation's largest provider of temporary housing for displaced insurance policyholders.

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ALE Solutions – Why Work With Us?

Life and Work at ALE Solutions

We are rapidly growing and work around-the-clock to provide the best temporary housing solutions for policyholders displaced from their homes due to catastrophic events. Our employees enjoy an open, collaborative work environment and end each day knowing that they have made a significant impact on the lives of our customers.  

We are proud of being a leader in the temporary housing industry. Our diverse, spirited, and well-organized team loves working in a fast-paced environment and providing exceptional customer service. If you are looking for a career that allows you to have fun while serving others and provides an excellent benefits package, look no further!



ALE offers a competitive benefits package that includes health, dental, vision and life insurance, FSA & Dependent Care FSA, matching 401(k), and a generous vacation, personal time off (PTO) and holiday policy. Be a part of a supportive culture that values your work and promotes life-long professional development.


ALE Solutions Reviews

  • "Amazing transition working from home!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Saint Charles, IL
    Current Employee - N/A in Saint Charles, IL
    Positive Outlook
    Approves of CEO

    I have been working at ALE Solutions full-time (More than 10 years)


    ALE had to respond very quickly to the changing landscape of our community due to Covid-19 pandemic. ALE was able to transition over 350 members of the team to be able to work from home. The transition was seamless, it was absolutely incredible. As soon as everyone was home, they were able to hop on and get started. This was so easy to adapt to our new environment all while continuing excellent service to our customers. The entire team were so thankful and grateful to be in a safe area. I was really impressed with how quickly and how smooth the process was. Not only did ALE get everyone home, they truly cared about everyone's safety and security. There was kindness and thought put into every communication and decision. Iv'e always thought of ALE as a family. Now that is even more true. The company showed every single one of us how much they care. The feeling of family is stronger than ever, I am so proud to call ALE home.


    I wouldn't change a thing.

    Advice to Management

    Keep doing what you're doing. The zoom meetings, communications, and connections are GREAT! I am so proud of how the team reacted to this crazy situation. I have felt so much support and communication over the last 2 months, it has been amazing!

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ALE Solutions Photos

ALE Solutions photo of: Ground Breaking for New ALE Headquarters
ALE Solutions photo of: The West Wing
ALE Solutions photo of: ALE Flash Mob
ALE Solutions photo of: Halloween at ALE
ALE Solutions photo of: Pancake Truck!
ALE Solutions photo of: ALECares & Tim Tebow Golf Outing
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ALE Solutions Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a staffing agency. The process took 2 days. I interviewed at ALE Solutions.


    Long, mine took about an hour. I had to meet with three different people to be interviewed. There were like five people from La Salle Network interviewing and a few more on the side.

    Interview Questions

    • How would you hand a difficult client on the phone?   1 Answer
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ALE Solutions Awards & Accolades

  • #WhatMakesChicago Featured Partner, JPMorgan Chase, 2016

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