ALICE Overview

  • www.aliceplatform.com
  • New York, NY
  • 51 to 200 Employees
  • 2013
  • Company - Private
  • Hotels, Motels, & Resorts
  • Unknown / Non-Applicable

CompetitorsHotsos, Quore
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ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to ...
Mission: Our mission is to help businesses deliver exceptional hospitality; to build a product that is loved by our users and a company that is loved by our team.

ALICE Reviews

4.1
80%
Recommend to a Friend
92%
Approve of CEO
Justin Effron
Justin Effron
32 Ratings
5.0
Current Employee, more than 3 years

"Great company"

Feb 16, 2021 - Customer Success Manager in New York, NY
Recommends
Positive Outlook
Approves of CEO

Pros

Great people, Independent work, Challenging, rewarding

Cons

Travel, benefits, sometimes the organization
See All 79 Reviews

Diversity & Inclusion at ALICE

3.1
(8 Reviews)

ALICE Photos

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ALICE Interviews

Experience
Positive56%
Negative36%
Neutral8%
Getting an Interview
Applied online75%
Recruiter13%
Other8%
Difficulty
3.1
Average
HardAverageEasy

  1. Bilingual Customer Support Representative - Spanish Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Easy Interview
    Application

    I applied through other source. I interviewed at ALICE (United States) in Jan 2021

    Interview

    Since the end of December, I have been participating in a selection process with Alice; the process consists of 4 interviews. The interviewers were very kind and friendly during the two interviews I did; during the second interview, I was informed that I would have the third interview with the manager, and to wait for the HR email with the interview schedule. The selection process consists of 4 interviews steps. After I sent my second email follow-up with no answer for my third interview (a week after my second interview), I still received no answer. Today finally I got a response, saying that I was not selected. No problem with that, but I am very disappointed with the slow process and mainly due to the lack of professionalism without responding promptly to candidates.
    Interview

    To Talk about myself and my jobs experience.

    1 Answers

See All 25 interviews

Company Updates

May 28, 2020
A few months ago we launched our first mentorship program at ALICE ("Not-Your-Average-Mentorship"). 45% of our entire company participates in the program!
Shared image - ALICE's Not-Your-Average-Mentorship Program
ALICE's Not-Your-Average-Mentorship Program
glassdoor.com
May 28, 2020
Our employees are what makes ALICE a great place to work. As part of our celebrations for Employee Appreciation Day, we opened up the opportunity for our employees to recognize their fellow team members by submitting anonymous shoutouts.
Shared image - 2020 Employee Appreciation Day at ALICE
2020 Employee Appreciation Day at ALICE
glassdoor.com

ALICE Awards & Accolades

  • Best Place to Work in Hotel TechHotel Tech Report2019
  • Inc Magazine Best WorkplacesInc. Magazine2019

Pledges & Certifications

  • Returnships

    Offer formal "internships" for mid-career people or those returning to the workforce

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

Popular Careers with ALICE Job Seekers

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ALICE FAQ

(24 Questions)

All answers shown come directly from ALICE Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at ALICE?

...A few pros to working at ALICE include schedule flexibility, opportunity for a remote workplace, an expansive benefits package (including unlimited PTO), and the company culture (one of creativity, trust, and empowerment)....

February 27, 2020

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