Working at ANZ Bank | Glassdoor

ANZ Bank Overview

Melbourne (Australia)
10000+ employees
1835
Company - Public (ANZBY)
Banks & Credit Unions
Unknown / Non-Applicable
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive.

Our people are striving to create a balanced, sustainable society where everyone can build a better ... Read more

Company Updates

  • More women are studying courses that align with higher paying careers and corporate Australia is increasingly talking about the need to embrace gender diversity on boards and more broadly in the workplace.

    http://glassdoor.com/slink.htm?key=vQ1LU

  • "We need to be fast to try things. Even if we fail, that’s how we learn. It’s the agile way."

    http://glassdoor.com/slink.htm?key=vQ1v2

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ANZ Bank – Why Work For Us?



We’re committed to giving you every opportunity to learn and grow by creating a thriving and inclusive workplace.

Our people are actively encouraged to have a go and try new things.



Explore your opportunities

From digital to data, design and customer engagement, our people transform ideas into amazing solutions for our customers.

There are so many opportunities across all kinds of disciplines. Which one suits you?

Technology

Architecture, Service Management, Software and Infrastructure Engineering

Example roles include: developer, engineer or platform architect

Technology underpins every part of our business ­– from delivering tools, apps and services for our customers to keeping the bank running. If you embrace new technology trends, adapt to emerging opportunities and enjoy delivering exceptional experiences you could be the perfect fit!

Innovation & Design

Product Development, Designers, Developers and Innovation Management

Example roles include: user-experience designer, product developer or innovation manager

If you’re passionate about helping customers through innovative solutions then Innovation & Design could be for you. We’re looking for people who are comfortable failing fast and thrive in a rapidly changing environment. You’ll fit right in if you’re energised through constant learning and driven to improve lives and create lasting value.

Data

Analytics and Insights, Data Intelligence, Data Asset Management and Data Services

Example roles include: data analyst, data operations specialist, data scientist or data flow engineer

The world around us is full of data and the people on this team make the most of it. Every day they ethically leverage the data at their disposable and use it to improve the experience of our customers. We’re looking for people to ask and answer deep questions, challenge beliefs and transform ideas.

Customer Centricity

Customer Services, Customer Marketing, Sponsorship, Events and Customer Experience

Example roles include: campaign manager, brand marketing expert, marketing analyst or sponsorship manager

Our Customer Centricity team aim to ensure our customers leave every encounter with ANZ feeling better than they did before. We’re looking for people who are passionate about delivering smart, relevant solutions to our customers to help them get on top of their money. Those who focus on doing, not dreaming.

Customer Engagement

Sales, Relationship Management, Corporate and Financial Advisory

Example roles include: relationship manager, personal banker, sales consultant or financial adviser

Our Customer Engagement team use insights and understanding to provide tailored, relevant solutions that perfectly meet our customers’ needs. They deepen ongoing relationships and continually look for opportunities to improve their experience. If you love developing solutions based on real insight, we’d love to hear from you.

Customer Delivery

Operations & Production Management

Example roles include: customer services manager, quality assurance manager or team leader

Join a team that delivers world-class operations and services to our customers and people around the globe. We’re looking for people who are dedicated to helping others whilst driving productivity and quality.

Corporate Services

Finance, Talent & Culture, Legal, Risk, Communications, Corporate Responsibility and Strategy

Example roles include: business partner, learning manager or intelligence analyst

Our Corporate Services team provide specialist help and support to our team. Together, they help foster the ANZ culture and deliver our purpose through strong people, risk and financial management and clear communication. They also help improve the lives of our customers and create lasting value for ANZ and the communities we’re a part of.

Everything we do comes down to ‘why’ 

Our purpose is to shape a world where people and communities thrive. Our people are proud to help people achieve incredible things – be it buying their home, building a business or saving for things big or small.

We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career. Our people are striving to create a balanced, sustainable society where everyone can build a better life.

Our culture and values

 

We’re guided every day by our purpose and values.

Our values mean whatever situation we’re in, we care about our customers, our colleagues and how our actions contribute to the community.

ICARE: Integrity, Collaboration, Accountability, Respect and Excellence.

 

Our values are a huge part of our culture.

A culture that’s growing to support our business strategy, our people,  our customers’ and society’s expectations of us.

Innovation and ongoing learning underpins everything we do.


Our Business Strategy is simple

  • Create the best bank for people to buy and own a home and for people who want to start, run and grow a business

  • Build the best bank for clients driven by regional trade and capital flows

  • Provide great customer experience, agility and scale through digital ready infrastructure


To deliver our strategy, we are looking for innovators, designers, influencers and people with a passion to help customers.

Great Place to Belong

We believe in the inherent strength of a vibrant, diverse and inclusive workplace where the backgrounds, perspectives and life experiences of our people create a great place to belong.

We have a variety of employee networks to promote and nurture our inclusive workplace:

  • Global Pride Network (LGBTI)
  • Global Abilities Network (disability)
  • Australian Reconciliation Network (Indigenous)
  • Australian Forward Network (Gender Equality)
  • New Zealand Maori & Pacific Islander Network
  • New Zealand Asian Employee Network
  • New Zealand Indian Employee Network
  • Pride Network India
  • Pride Network Philippines
 

Benefits

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

  • Some of the benefits you’ll currently receive as an ANZ employee include:
  • Health and wellbeing programs
  • Discounts on selected products and services (from ANZ and more)
  • Match your donations to selected charities and non-for-profit organisations
  • Flexible working arrangements, lifestyle leave, career breaks

Our community

We live our purpose and help local communities thrive through:

  • Workplace Giving. We match your charitable donations $ for $
  • Financial Education. We help people get on top of their money through our MoneyMinded programs
  • Volunteering. Take 1 day’s paid leave each year to volunteer at your favourite charity


We do this to build strong customer and community relationships and to support a diverse and inclusive society in which everyone can participate.



Flexibility

Everyone has different needs and priorities and we support you to bring your whole self to work.

Depending on your role, we offer a range of flexible working options including:

  • Flexible Hours

    9-5 doesn't work for everyone. We offer the freedom to start early or finish later - whatever suits you and your role

  • Part-time Arrangements

    Part-time hours (as part of a job share or a standalone role) may be possible to support you with career responsibilities, study and other personal pursuits

  • Flexible Locations

    Depending on your role, work some of your week from whenever you need to; on the road, from home or the local coffee shop

  • Lifestyle Leave and Career Breaks

    Top up your annual leave with additional purchased leave or take a longer period of unpaid time off


ANZ Bank Reviews

3.7
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ANZ Bank CEO Shayne Elliott
Shayne Elliott
300 Ratings
  • Helpful (1)

    "Love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ANZ Bank full-time

    Pros

    Love working here, good co workers, good environment

    Cons

    downside is that we dont get off on Indian holidays

See All 1,267 Reviews

ANZ Bank Photos

ANZ Bank photo of: NASSCOM GCC AWARDS Transformation
ANZ Bank photo of: ANZ
ANZ Bank photo of: Our Women at Work
ANZ Bank photo of: Eye Test as our Benefit
ANZ Bank photo of: Volunteering Activity
ANZ Bank photo of: Volunteering
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ANZ Bank Interviews

Experience

Experience
67%
17%
16%

Getting an Interview

Getting an Interview
41%
18%
15%
11
7
4
4

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Graduate Program Manager Interview

    Anonymous Employee in Melbourne (Australia)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at ANZ Bank (Melbourne (Australia)) in October 2017.

    Interview

    As I have a disability, I was given the opportunity to work with a case manager who coached me through the process. I attended two in person interviews, had one phone interview, completed testing and had two references completed.

    Interview Questions

    • Interview questions were varied between behavioural, motivational and experience questions.   1 Answer
See All 274 Interviews

ANZ Bank Awards & Accolades

  • LinkedIn Top Companies 2018: Where Australia wants to work now, LinkedIn, 2018
  • Dow Jones Sustainability Index (DJSI), Dow Jones Sustainability index, 2016
  • CDP (formerly the Carbon Disclosure Project), CDP (formerly the Carbon Disclosure Project), 2015
  • FTSE4Good, FTSE4Good, 2001
  • Global 100 Most Sustainable Corporations in the World, Corporate Knight’s Global, 2016
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