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APAC Customer Services Overview

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Horsham, PA
5001 to 10000 employees
1973
Company - Private
Advertising & Marketing
$500 million to $1 billion (USD) per year
West Corporation, Convergys, Sitel
The telephone isn't the instrument of choice for APAC Customer Services anymore. The company provides outsourced customer-management and acquisition services using the telephone and the Internet. It operates 17 customer interaction centers (they ... Read more

APAC Customer Services Reviews

2.5
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James P. McGrath
102 Ratings
  • "Best place to work"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Positive Outlook

    I worked at APAC Customer Services full-time (Less than a year)

    Pros

    Nicest employees that help elevate status

    Cons

    Customers can be rude at times

    Advice to Management

    Never miss a day

See All 384 Reviews

APAC Customer Services Photos

APAC Customer Services photo of: front of apac
APAC Customer Services photo of: dog day
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APAC Customer Services Interviews

Experience

Experience
50%
32%
18%

Getting an Interview

Getting an Interview
58%
28%
5%
5
3
1

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at APAC Customer Services.

    Interview

    My interview consisted of talking with a supervisor and him asking certain questions. He actually just showed me movie trailers and wanted to talk about Hellboy. It was more of a screening to see how well I communicated about something I knew nothing about I feel.

    Interview Questions

    Negotiation

    It was an offer to either take it or leave it

See All 85 Interviews

APAC Customer Services Awards & Accolades

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