Working at APAC Customer Services | Glassdoor

APAC Customer Services Overview

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Horsham, PA
5001 to 10000 employees
1973
Company - Private
Business Services
$500 million to $1 billion (USD) per year
West Corporation, Convergys, Sitel
The telephone isn't the instrument of choice for APAC Customer Services anymore. The company provides outsourced customer-management and acquisition services using the telephone and the Internet. It operates 17 customer interaction centers (they ... Read more

APAC Customer Services Reviews

2.3
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Recommend to a friend
Approve of CEO
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James P. McGrath
98 Ratings
  • "Apac review"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Support Specialist in Phoenix, AZ
    Former Employee - Customer Service and Support Specialist in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at APAC Customer Services full-time (Less than a year)

    Pros

    Fun staff and good training and hours, cared about family

    Cons

    Wages were not as good as I would have liked

See All 372 Reviews

APAC Customer Services Photos

APAC Customer Services photo of: front of apac
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APAC Customer Services Interviews

Experience

Experience
50%
32%
17%

Getting an Interview

Getting an Interview
58%
27%
5%
5
2
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience

    Interview

    Extremely easy and juvenile. No questions about prior work, all interested in what I do on my days off... I also had to ask all the questions about the job and all couldnt be answered, just didnt seem prepared

    Interview Questions

    Negotiation

    No negotiating during the process, everyone makes the exact same amount, take it or leave it.

See All 86 Interviews

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