Mission: The ASPCA mission is to provide effective means for the prevention of cruelty to animals throughout the United States.
I have been working at ASPCA full-time
Great Culture for animal lovers and opportunities to volunteer
Limited chance for promotion, salary tends to be low
I applied online. I interviewed at ASPCA (New York, NY).
I actually interviewed for 4 different jobs at the ASPCA over a period of about 8 months. 2 were management-level and 2 were more direct services. It's hard to give standardized feedback as I interviewed with quite a few different people in different departments-- but I will say that overall, I found their processes inconsistent and their approach to interview/screening processes, responsiveness, and attitude to be lacking coherence. During the application process for the first position, I had quite a few interviews with different staff and spent nearly a day doing fieldwork, but I also felt that I was directing the process, which is very strange as an applicant (every time I followed up asking if they wanted references, to schedule another interview, etc., they said "Sure, let's do that" and that was how the process moved forward). Ultimately, I didn't get that job (I was later told by an employee that it had seemed like I was "too nice" and they wanted a manager who would "punish" poor-performing employees.). In the second interview process, I found several of the senior staff I interviewed with to be borderline adversarial. They were argumentative and made it clear that they had a standard way of doing things (chaos) and that I was "welcome to try" to change it if I wanted to. They had pretty negative attitudes about their work, the previous person in the position (yes, they trash-talked the person who had previously held the position I was interviewing for), and lots of other things. One of the folks I interviewed with actually tried to argue with me about who was at fault in the death of a pet that had occurred about 2 months previously (a difficult story I had told her in response to a question about dealing with euthanasia). It was weird, again. After spending an entire day at their offices interviewing with senior staff and touring the facilities, I never heard from them again, even after several follow ups. Not a single response, ever, on this position, from either the people I interviewed with or HR. This was after several rounds of interviews. The 3rd and 4th positions (one I applied to and the other I was referred to) I interviewed for were below my level of experience and compensation, and it was my own mistake to continue the interview process. I received an offer for the last position and couldn't accept it as it was so far below expectation. I will say that many of the staff I met and interviewed with were passionate, kind, and dedicated people who I really liked and would have loved to work with. That being said, upper management and HR seemed disorganized, like they didn't communicate with each other, and like they frankly weren't too qualified to be managers. I think if you were in a fairly independent department in a direct service job where you didn't mind being underpaid and overseen by underqualified, overstressed managers, you could be happy here. For me, I think it's time to distance myself from the ASPCA as a potential employer.
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