Working at AT&T | Glassdoor

AT&T Overview

Dallas, TX
10000+ employees
1983
Company - Public (T)
Telecommunications Services
$10+ billion (USD) per year
We’re all about bringing people together and making our customer’s worlds even easier – from tech to communication to entertainment.

As leaders in all three, we do it by surrounding ourselves with a team dedicated to constant ... Read more

Company Updates

  • From broadening his horizons as a Combat Medic in the Army to welcoming his firstborn son, Leland Kim exemplifies how to Bring Your Self to work. Take a look at his journey and why he values his #LifeAtATT.

    Bring Your Strength - Leland Kim's Journey

    Leland's first month at AT&T was a trial by fire. Literally. Working out of our downtown San Francisco office in August 2015, Leland was dealing with an active wildfire season in California. As a network provider and public safety's communications network partner, it's our duty to keep first responders and our customers connected during times of crisis.

  • How do you pivot to software engineering? Military veteran Guy Thomas shares how he landed his dream job by continuing his education and taking advantage of our veterans network.

    From Technician to Tech Career - Veteran Guy Thomas' Story - AT&T

    Guy Thomas has worked with computers since he was five years old. Today, he works as a Software Developer making an impact with us through our Technology Development Program. Before hopping on the phone to speak with us, he was in the middle of developing a program to help streamline a process to save his team much valuable time.

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AT&T – Why Work With Us?


This is Where We Shine

Sure, we have job titles here – but they don’t define us. So what gets us powered up each day? We’re glad you asked. For starters, we live true to our values – doing the right things, no compromises. We think big – because we’re all about innovating and getting there first. We make a difference – in our communities and the world. No matter who you are (or what you do) with us, you’ll find endless ways to be part of something greater than yourself.

So give us a follow on your favorite social channels, and you’ll get an inside look at what #LifeAtATT is really like.

Follow us on Facebook, Instagram, LinkedIn, and Twitter.

#LifeAtATT See what it's really like here.
Talk about a rewarding career.

We take care of our own here (hint: that could be you). Our benefits cover some of your biggest needs (think: excellent insurance options, training & development programs and paid time off).  Plus we have sweet deals on things that’ll make your friends really jealous – like discounts for the latest AT&T products and services.

Get some “you” time- Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want. Upgrade your skill set- You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job. Graduate to what’s next- Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan. Stuff your piggy bank- When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP). Know you’re covered- Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
Reveal Your Talents

You’ve cracked the (digital) textbooks. You’ve aced your classes. Now, it’s time to kick start your career journey. Our internships and Development Programs are your moment. Whatever your passion – whether it’s business, technology, entertainment or something else – we’ll give you the tools and mentoring you need to make your vision a reality.

Don’t be shy. Come tell us a little about yourself – education, interests, the works – and we’ll show you all the cool opportunities waiting for you.

Ready, set … Reveal! We have internships and programs in many fields:

          B2B sales

          Technology

          Finance

          Leadership

          Cybersecurity

          Labs and research

Explore Our Programs
Honored To Have Hired 20,000 U.S. Veterans By 2020

We’re proud to have reached our goal of connecting 20,000 veterans to careers – but we’re not done. AT&T is continuing its mission by assisting veterans in upgrading their skills for opportunities in tech, entertainment and media.

AT&T Reviews

  • Featured Review

    Helpful (1)

    "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Retention Agent in Boise, ID
    Current Employee - Customer Retention Agent in Boise, ID
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    A have a bachelors degree and long career in management. This is the best management team I've ever worked for. Advice is given respectfully as coaching, never in 7 years heard a manager yell at an employee. They pay very well for the work we do. With covid 19 they set up paid time off before the government mandated it, and extended it to 4 weeks. Although no one has had it they closed 1 day to sterilize the center and are maintaining all cdc recommendations on social distancing etc. And as a high risk person they are setting me up to work from home. I intend to retire from here.

    Cons

    As in any call center you get rude unreasonable callers once in a while and we can't disconnect. I'd like the company to allow that.

    Advice to Management

    Keep doing what you're doing.

See All 23,744 Reviews

AT&T Photos

AT&T photo of: Lights, Camera, Action! Meet the team behind our training videos.
AT&T photo of: Remember - safety always comes first!
AT&T photo of: One of our retail teams rocking navy.
AT&T photo of: New Retail Sales Consultants learning about all the products.
AT&T photo of: Technician training requires one-on-one teach-back time. #TUProud
AT&T photo of: AT&T Foundry
See All PhotosSee All

AT&T Interviews

Experience

Experience
65%
22%
13%

Getting an Interview

Getting an Interview
67%
9%
7%
7
6
2
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (4)  

    Customer Service Representative Interview

    Anonymous Employee in Evansville, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at AT&T (Evansville, IN) in December 2019.

    Interview

    Phone interview was straight-forward and typical. If you check any list of interview questions on the internet, you should be fine. I prepared by having them written out in front of me for the phone interview.

    Interview Questions

    • What are your strongest attributes?   2 Answers
See All 3,985 Interviews

AT&T Awards & Accolades

  • Top 50 Companies for Diversity (AT&T ranks #3), DiversityInc, 2017
  • Top Companies for Recruitment (AT&T ranks #1), DiversityInc, 2017
  • Top 15 Companies for Veterans (AT&T ranks #4), DiversityInc, 2017
  • 100 Best Companies to Work For, Fortune, 2017
  • World’s Most Admired Companies (AT&T ranks #37), Fortune, 2017
See More

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

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