Working at AWeber | Glassdoor

AWeber Overview

Chalfont, PA
51 to 200 employees
1998
Company - Private
Internet
Unknown / Non-Applicable
Founded in 1998, AWeber is an email service provider used by over 100,000 global small businesses and professionals. Our suite of marketing and automation tools empower them to attract and nurture personal and profitable relationships through email.

Our 18th ... Read more

Mission: We Are Email Marketing

AWeber's Vision: Connecting People in Remarkable Ways

AWeber's Mission: Build easy to use platforms for small businesses to connect with prospects and ... Read more

Company Updates

  • It's official! AWeber is in the top 5! This is our 6th straight year of being recognized as a PA Best Places To Work award winner!

    http://glassdoor.com/slink.htm?key=vQLR9

    AWeber Ranks Top 5 at Best Places to Work in Pennsylvania

    Chalfont, Pa. AWeber, a global provider of email marketing and automation software, today announced it has placed No. 5 on the 2017 list of Best Places to Work in Pennsylvania, marking its best workplace ranking in company history.

  • AWeber Open House 3.0 is Coming! Come hang out with us on November, 9th! We'll have a series of Tech Talks, beer and food tastings, games, and a chance to interview with our hiring managers on the spot! RSVP if you're interested.

    http://glassdoor.com/slink.htm?key=vQY2y

    AWeber Engineering and Tech Open House - Fall 2017

    Not Your Average Work Place... Not Your Average Career Join us on Thursday, November 9th from 4-8pm for an evening of tech talks, product demos and career exploration in Software Development, DevOps, and Engineering Leadership.

See AllSee All

AWeber – Why Work For Us?


AWeber TeamTom Kulzer founded AWeber in 1998, with a goal to make email marketing simpler and more profitable for small businesses.

18 years later, we’re still doing that. AWeber builds web-based software to help over 120,000 small businesses, non-profits and entrepreneurs around the world reach more people with email newsletter campaigns.

We’ve grown from a one-man operation to a team of over 100 strong and we’re still growing! We work with a set of Core Values that capture what matters to us - working together, learning together and helping thousands of small businesses grow and prosper.

If working with an AWesome team and giving back to the community we’re deeply rooted in sounds like your kind of thing, click on one of our job listings to the right and apply today!

We can’t wait to welcome you onto our team.

I Love AWeberSince Tom Kulzer founded AWeber in 1998, many bright, creative problem-solvers have joined the team in Chalfont, PA.

As we enter our 18th year in business, our talented team continues to expand as we accomplish our mission of building AWesome tools to support our growing base of customers. Driven by that mission, our team uses a set of six core values to guide our decisions and innovation on a daily basis.

Create Remarkable Experiences

Anyone can say they're remarkable. But how many companies will, say, knock your socks off with their customer service and then send you a new pair of socks in the mail?

That's the kind of thing AWeber does. We know our customers' names and we're here seven days a week with personalized support.

Execute With Passion

The key to creating remarkable experiences is our passion to drive and deliver results. Once we commit to an idea or task, our team plans and executes with passion. Providing fantastic service and support is not something we take lightly, it's what compels us to get up in the morning and make a difference.

AWeber customers are focused on growing their businesses and providing value to their own customers. We strive to provide them with the best tools to do just that.

Foster Respect & Cooperation

At its core, AWeber is a family. A warm, fuzzy, 100-person (and growing!) family. But how does a big team feel like a family?

It's all in our culture of respect and cooperation. It doesn't come from policy, it comes from treating people like people ‐ the way we all should be treated. Teams openly collaborate to solve problems, and we all work together to make our service the best it can be.

Our totally open workspace helps the collaboration along. We're not just the anti-cubicle office. We're the anti-office-door office where everyone is accessible.

Listen to What People Say About Us. Invite Feedback

You can't run a helpful company in a vacuum. That's why feedback is so important to us - internally and externally.

We're regularly named one of the best places to work in Philadelphia and Pennsylvania for a reason. Our internal suggestion boards, team surveys and Net Promoter Score tracking probably have a little bit to do with that.

Customer feedback is just as important to us. Our user experience team is continually using our customers' suggestions to upgrade our service.

Learn. Educate. Innovate

We're the ones who invented autoresponder emails, so we know all about innovation. As our CEO likes to say, "Dream big, fail fast and iterate on what works." Constant education is a big part of that. We encourage team members to keep learning by attending events and conferences or continuing formal education in their field.

We're all about educating our customers, too. We want your email campaign to be the best it can be, because when your business succeeds, we succeed too. We share all the advice we've learned in blog posts, webinars and guides - plus, we host monthly educational meetups at our headquarters.

Don't Take Ourselves Too Seriously. Have Fun.

As serious as we are about our service, we seriously enjoy every minute of our work here. And we know how to have some serious fun.

Sometimes we kick it old school with pinball and arcade games. Sometimes we flaunt our athletic sides with ping pong, foosball and basketball. Sometimes we shoot each other with Nerf guns.

It's all about loving what you do and having fun while doing it.

Life at AWeber

Smarter Careers

AWeber employs some AWesome people. Inspiring thinkers, passionate creators - everyone brings something to the table. And you have the AWesome chance to learn from and collaborate with these cool minds. Whether it's marketing, design or engineering, every interaction gives the opportunity to nurture your skills.

Collaborative Growth

We love independent spirits and innovative ideas. AWeber thrives on contributions from everyone, at every level, in every department. Want your efforts to really count? We'll let you take your ideas and run with them. Everyone here is an integral part of AWeber's growth.

AWesome Surroundings

We're not just built for collaboration, but also for fun! Ride the slide to the cafeteria for lunch prepared by our 3 in-house chefs. Catch up on shows in our state-of-the-art movie theaters. Or embrace your competitive side with ping pong or a rack of pool. When it's time to get back to work, roll your desk where you need it to go to work more closely with your team members.

AWeber Reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AWeber Founder & CEO Tom Kulzer
Tom Kulzer
36 Ratings
  • Featured Review

    Helpful (4)

    "Continuous Improvement, Passionate Team Members, Exciting Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chalfont, PA
    Current Employee - Anonymous Employee in Chalfont, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AWeber full-time (More than 5 years)

    Pros

    * Insanely smart people who push themselves and help each other improve and do better
    * A company culture that values individuality, diversity, and creativity of its team members
    * Leadership that is obsessive about continuous improvement for our customers and our team
    * Paid benefits, free amazing gourmet lunch, awesome company events.... there is no shortage of perks and benefits
    * Career path and mentorship programs, and a strong preference for promotion from within
    * Agile and devops are in the DNA of the company from top to bottom.
    * Transparency: if you ask, you're likely to get a useful answer.

    AWeber is a technology company, but is a lot more customer focused than many technology companies. The customer focus is what binds our whole company together as a unified team. In other tech companies, engineers don't even know the names of people in marketing, and sometimes there is no real customer service presence. At AWeber, product teams are cross-functional and cross-departmental, so the daily standup and other team meetings include people from marketing, customer solutions, product, as well as all of the engineering disciplines - development, QA, operations, design, etc. The cross-pollenation and ideas that come from this diversity of thought is pretty amazing.

    Cons

    * Occasionally the company moves *too* fast to improve things, either in the technology space, or in the process/management space, which can cause some bumps & bruises. It's usually worth it.

    Advice to Management

    I think AWeber is unstoppable as long as leadership continues to push for continuous improvement and transparency, and continues to actively encourage honest feedback from all parts and levels of the organization.

See All 53 Reviews

AWeber Photos

AWeber photo of: The best Customer Solutions Team team in the business!
AWeber photo of: Droppin' some E-mail Knowledge on Film
AWeber photo of: Come see us at one of our MeetUps
AWeber photo of: Campfire Time!
AWeber photo of: Instagrammin'
AWeber photo of: Dance Party
See All PhotosSee All

AWeber Interviews

Experience

Experience
59%
18%
23%

Getting an Interview

Getting an Interview
56%
24%
5%
5
5
5

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Marketing Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 3+ months. I interviewed at AWeber.

    Interview

    Process felt lengthy and cumbersome for a managerial role, beginning with a 1 hour phone interview, followed by an on-site interview. After that, I was asked to put together a deck about one of two topics and present it. Prior to making the final hiring decision, I received another phone call (meeting #4 at this point) then asking my strategic approach for another one of the prompts. While I completely understand requesting a deliverable as a means to understand the candidate's skills and approach, the request took several hours to complete and in my opinion, was too lengthy for the seniority of the position, which led to frustration when I did not receive an offer. This was further aggravated when I requested feedback on my interview and the decision made and none was provided.

    Interview Questions

See All 22 Interviews

AWeber Awards & Accolades

  • Stevie Award for Innovation in Customer Service - Computer Industries, The Stevie Awards, 2017
  • Customer Service Department of the Year – Computer Software - Up to 100 Employees: Bronze, The Stevie Awards, 2017
  • Best Places to Work in PA, Best Companies Group, 2016
  • Contact Center of the Year (Up to 100 Seats) - Business Services Industries: Gold, The Stevie Awards, 2016
  • Business Choice Award for Best Email Marketing Service, PC Magazine, 2016
See More

Work at AWeber? Share Your Experiences

AWeber
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or