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ProsRemote, great boss, and helpful supervisors. Very supportive
ConsHours during the weekends, sometimes customers are upset
I applied through an employee referral The process took 1 week. I interviewed at Abacus Credit Counseling (Encino, CA)
InterviewFirst contact initially by email to set up a date for phone interview. From there it was the basic phone interview with tell me about yourself and why you think you are a good fit for a customer relations role. The next step is a online chat interview. This consisted of a hypothetical situation dealing with a customer at a car wash. They are looking for speed in response with accuracy and customer service being paramount.
The most difficult aspect of the interview was the hypothetical. DON'T over think and you will be fine.Answer Question
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...Remote, great boss, and helpful supervisors....
July 22, 2022