Working at Acceptance Insurance | Glassdoor

Acceptance Insurance Overview

Nashville, TN
1001 to 5000 employees
Company - Public (FACO)
Insurance Carriers
$100 to $500 million (USD) per year
We’re Acceptance Insurance and we live where you do.

Our vision is to be the most trusted provider of insurance products our customers need for peace of mind today and in the future.

We have over 700 agents, online and in over ... Read more

Company Updates

  • Last month one of our exceptional Acceptance Insurance agents was given a much-deserved promotion. Please give a huge 'congratulations' to Marcus Ward for his promotion to District Sales Manager! Marcus has been a tremendous asset to the Dothan, Alabama #AcceptanceInsurance office and we can’t wait to see what he does at the next level! With his prior management experience and passion for creativity, Marcus is bound for success in the Florida panhandle district. #AcceptanceInsStrong #WeLiveWhereYouDo 🎊 Drop a congrats for Marcus in the comments! 🎊

  • At Acceptance Insurance, "We Live Where You Do" isn't just a hashtag, it's the reason behind everything we do. We're here to help you, our family, no matter the circumstance. That's why when COVID-19 hit, we stepped our game up and offered free Telemed services. Whether it's delivering meals to our essential workers or helping repair damaged buildings, We Live Where You Do. Thanks to our friends at Property Casualty 360 for the feature!

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Acceptance Insurance – Why Work With Us?

We all have a story.

For us, our story began as a small insurance agency in Nashville, Tennessee. With a strong focus on customer experience, we have grown to be one of the largest non-standard insurance companies in the southeast. “Protection. Options. Peace of Mind.” It isn’t just a slogan, it’s a fact. We meet our customers’ needs at all stages in the insurance life cycle and we are dedicated to providing them with the best experience possible. Why? Because it’s the right thing to do.

If you’re looking for a challenging yet rewarding career, a company that knows team members make the difference, and a place where you can bring peace of mind to customers daily, it’s time to join our team.

Our team members come from a variety of backgrounds and their unique experiences make our team one of a kind. Our people are passionate, willing to drive their career growth, and truly care about their customers and each other. From representing their favorite sports team on Friday to competing in office cook-offs, we get our work done and we have fun doing it. 

Team Members who succeed at Acceptance Insurance:

  • Share our values by doing what they say and putting customers first
  • Go above and beyond to helpcustomers and coworkers
  • Believe in our mission to deliver the products you want
  • Collaborate to achieve success

Other perks:

  • Paid holidays, sick days, bereavement and jury duty
  • Medical, vision and dental insurance
  • 12 week family bonding leave
  • Winky's Bits & Bites discounts
  • Tuition Reimbursement
  • 15 paid vacation days
  • Referral bonus
  • Stock options
  • 401k


For us, it's about more than just selling insurance. It's about establishing relationships with our customers and helping them feel safe and protected on the road. We offer fast and free quotes and the lowest possible rates. We handle claims quickly and are dedicated to providing the best customer experience possible. Why? Because it's the right thing to do. 

What We Offer:

  • Auto Insurance
  • Renters Insurance
  • Term Life Insurance
  • Commercial Auto Insurance
  • General Liability Insurance
  • Boat Insurance
  • RV Insurance 
  • ATV Insurance
  • Motorcycle Insurance
  • Homeowners Insurance
  • Pet Insurance


While we might be one of the largest non-standard insurance companies in the Southeast, operating over 350 retail locations serving policyholders across 15 states, you can find comfort knowing that our agents have made your neighborhood their home. From being involved in the community to building lasting relationships with customers, our team is there for you. 

These are the states that we call home:

  • Alabama
  • Arizona
  • California
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Mississippi
  • Nevada
  • New Mexico
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas

An important part of being in local communities is getting involved. Our team members aren't just in the community, they're a part of it. We support those who volunteer their time and talent to organizations within their local and global communities. 

Big Brothers Big Sisters

"Big Brothers Big Sisters helps children realize their potential and build their futures. We nurture children and strengthen communities. And we couldn't do any of it without you."

Acceptance Insurance Reviews

  • "A compassionate company that cares about their people"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Agent in Springfield, OH
    Current Employee - Managing Agent in Springfield, OH
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than 5 years)


    Dedicated to developing team members, compassionate company, Compensated well, 3 weeks of vacation your first year, Full Benefits, 401k, Employees best interest are priority, Superb work/life balance, One big team


    It is a 6 day a week business so you will have to work some Saturdays.

    Advice to Management

    I would ask management to continue taking care of their employees and have an understanding that the higher the team morale, the higher the production. Continue developing our core systems.

See All 215 Reviews

Acceptance Insurance Photos

Acceptance Insurance photo of: Curling at the Ford Ice Center
Acceptance Insurance photo of: SVP Juliet & Team Breakfast 2018
Acceptance Insurance photo of: 2018 Milestone Service Award Recipients- 20 Years
Acceptance Insurance photo of: 2018 Milestone Service Award Recipients- 15 Years
Acceptance Insurance photo of: 2018 Milestone Service Award Recipients- 10 Years
Acceptance Insurance photo of: 2018 Milestone Service Award Recipients- 5 Years
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Acceptance Insurance Interviews



Getting an Interview

Getting an Interview





    Insurance Agent Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at Acceptance Insurance (Atlanta, GA) in February 2020.


    Completed my application online 5 days later received a call from the district manager asking me to set up a interview with the store manager. I completed one interview with the store manager and was hired on the spot completed my background check and I now have my schedule. All in all the process was quick and easy the store manager did ask situational questions like tell me about a time... they pay for you to get licensed! Great experience happy to join the team.

    Interview Questions

See All 33 Interviews

Acceptance Insurance Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Acceptance Insurance? Share Your Experiences

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