Acceptance Insurance Pay & Benefits | Glassdoor

Acceptance Insurance Overview

Nashville, TN
1001 to 5000 employees
Company - Public (FAC)
$100 to $500 million (USD) per year

Working at Acceptance Insurance

Acceptance Insurance (NYSE: FAC) is a leading provider of personal automobile insurance and other related products. Headquartered in Nashville, TN, we have over 350 retail locations servicing 17 states. We know that auto insurance is a necessity for people who work for a living ... Read more

Company Updates

  • Acceptance Auto Insurance continues to grow. With the acquisition of Titan Insurance Sales, it now operates over 400 retail locations coast to coast. You. Your Terms. Accepted.™️ More than just a tagline!

  • Acceptance Insurance, announced today, it has opened its fourth retail store location in Memphis, TN. This brings the number of Company-operated retail locations to 356 and marks the fifth new store the Company has opened since November 2014. Acceptance previously had not opened any new retail locations since 2008.

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Acceptance Insurance – Why Work For Us?

We all have a story.

For us, our story began as a small insurance agency in Nashville, Tennessee. With a strong focus on customer experience, we have grown to be one of the largest non-standard insurance companies in the southeast. “You. Your terms. Accepted.” It isn’t just a slogan, it’s a fact. We meet our customers’ needs at all stages in the insurance life cycle and we are dedicated to providing them with the best experience possible. Why? Because it’s the right thing to do.

If you’re looking for a challenging yet rewarding career, a company that knows team members make the difference, and a place where you can bring peace of mind to customers daily, it’s time to join our team.

Our team members come from a variety of backgrounds and their unique experiences make our team one of a kind. Our people are passionate, willing to drive their career growth, and truly care about their customers and each other. From representing their favorite sports team on Friday to competing in office cook-offs, we get our work done and we have fun doing it. 

Team Members who succeed at Acceptance Insurance:

  • Share our values by doing what they say and putting customers first
  • Go above and beyond to help customers and coworkers
  • Believe in our mission to deliver the products you want
  • Collaborate to achieve success

Other perks:

  • Paid holidays, sick days, bereavement and jury duty
  • Medical, vision and dental insurance
  • 12 week family bonding leave
  • Winky's Bits & Bites discounts
  • Tuition Reimbursement
  • 15 paid vacation days
  • Referral bonus
  • Stock options
  • 401k


For us, it's about more than just selling insurance. It's about establishing relationships with our customers and helping them feel safe and protected on the road. We offer fast and free quotes and the lowest possible rates. We handle claims quickly and are dedicated to providing the best customer experience possible. Why? Because it's the right thing to do. 


What We Offer:

  • Auto Insurance
  • Renters Insurance
  • Term Life Insurance
  • Commercial Auto Insurance
  • Boat Insurance
  • RV Insurance 
  • ATV Insurance
  • Motorcycle Insurance
  • Homeowners Insurance


While we might be one of the largest non-standard insurance companies in the Southeast, operating over 350 retail locations serving policyholders across 17 states, you can find comfort knowing that our agents have made your neighborhood their home. From being involved in the community to building lasting relationships with customers, our team is there for you. 

These are the states that we call home:

  • Alabama
  • Arizona
  • California
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Mississippi
  • Missouri
  • Nevada
  • New Mexico
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Virginia

An important part of being in local communities is getting involved. Our team memberss aren't just in the community, they're a part of it. We support those who volunteer their time and talent to organizations within their local and global communities. 

Big Brothers Big Sisters

"Big Brothers Big Sisters helps children realize their potential and build their futures. We nurture children and strengthen communities. And we couldn't do any of it without you."

Our team members truly care. While planning for a mission trip to Nicaragua, Rusty, a team member of over 7 years, worked with HR to prepare backpacks, sponsored by Acceptance, for the children he visited.

Acceptance Insurance Reviews

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Recommend to a friend
Approve of CEO
Acceptance Insurance Interim Chief Executive Officer and President Ken Russell
Ken Russell
14 Ratings
  • Featured Review

    "Keep It Up!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Green Hills, Davidson, TN
    Current Employee - Anonymous Employee in Green Hills, Davidson, TN
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time


    There have been a lot of improvements since the start of 2016 across several aspects of the company that make this an exciting place to work with a bright future. Lots of really good people led by a senior management team that genuinely care about employee morale and giving everyone a voice.


    Working here is great, so no complaints in that department.

    Advice to Management

    Continue down the current path keep true to the strategy.

See All 107 Reviews

Acceptance Insurance Photos

Acceptance Insurance photo of: National Leadership Conference
Acceptance Insurance photo of: Team Member Appreciation Day
Acceptance Insurance photo of: Team Member Appreciation Day
Acceptance Insurance photo of: Team Member Appreciation Day
Acceptance Insurance photo of: Team Member Appreciation Day
Acceptance Insurance photo of: Pie in the Face Contest
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Acceptance Insurance Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Sales Agent Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview


    I applied online. I interviewed at Acceptance Insurance.


    I think I have experienced aged discrimination...interviewer changed at the mention of my experience, qualifications, and licenses were more than theirs...maybe threatened.. did not get called back for first time in my life.

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Acceptance Insurance Awards & Accolades

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