Accolade Career Overview | Glassdoor

Accolade Overview

Plymouth Meeting, PA
501 to 1000 employees
2007
Company - Private
Health Care
$50 to $100 million (USD) per year
If a mission-driven company that’s been built by people passionate about re-inventing the healthcare experience sounds good to you, then Accolade is absolutely the place for you. We start every day with one clear goal: take care of our clients – take care of ... Read more

Company Updates

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    Finding the perfect career match

    Ten years into his career in the Bellevue, Washington-area restaurant scene, Ardie Sameti was thinking about the future. As the general manager of a top venue, Ardie had managed people, scaled businesses, and enhanced profits. He had watched communities grow. He had, by many standards, succeeded.

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    A unique opportunity to make a difference through listening and long-term relationships

    Glenn Oczkowski was young, in his early twenties, and living with his parents as he tried to map out a future for himself. Enrolled in nursing school, Glenn was moving through the rotations-maternity, acutely ill, oncology-and while the other students were full of enthusiasm, Glenn was not.

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Accolade – Why Work For Us?


Want an in-depth look at our offices and to hear from some of our team members?

Click here and also read on!

We Find Joy and Purpose in Serving Others.


Offered as a benefit by some of the country’s largest self-insured employers and health plans, Accolade helps our clients and their families navigate the healthcare system making it less confusing and costly so they get the best possible outcomes.  

How do we do this?  Every client is assigned a highly skilled Accolade Health Assistant® as a single point of contact to streamline the fragmented array of healthcare benefits and services in a personalized way best suited to the individual client needs.  

At the core is our unique model of combining compassion, technology and science which allows us to engage more effectively with our clients, translating into a better healthcare experience, millions of dollars in savings, reduction in unnecessary care and unparalleled client satisfaction results.

                     (photos courtesy of The Muse)

We’re Boldly and Relentlessly Reinventing Healthcare

At Accolade, we are bold in our belief that we can create a better healthcare experience for each and every individual we serve. In order to provide the amazing and inspirational results for our clients we need employees who are caring, smart, and passionate and bold enough to believe it too.

Our culture and rewards are built around doing the right things for our clients each and every time. But, it doesn’t stop with our clients. At Accolade we know that together we are powerful and it takes a strong team of dedicated professionals fueled by a common mission to change someone’s day. But, change someone’s day is what we do every day.




Having Fun and Living Well

While some call these items “extras” or “perks,” we consider them an “accodacious” list of necessities to fuel the spirit of our culture. Here’s just a few examples:

  • Flexible work arrangements like reduced or alternative schedules and work-from-home options

  • Incredible, fully paid paternal leave policy

  • No comparing office sizes here… No one (not even our CEO) has an office, everyone has the same-sized open workspace to inspire constant collaboration with colleagues.

  • You’ll never go hungry. We provide fresh fruit daily and all the coffee and tea options you could want!

  • Feel like wearing jeans and sneakers? YOU CAN! We’re casual – or not so casual – so if you wake up with an itch to wear a shirt and tie, that’s OK, too!

  • Spirit committee events include annual BBQs, Accolade’s culture/anniversary week, themed bashes, happy hours, painting parties, ping pong tournaments, and much more!

  • We offer employees and their families volunteer opportunities including local community outreach and service events as well as military support activities


Meet a few Accoladians from around the world who speak on their experiences:

“Working at Accolade is not only very rewarding, it also allows me to maintain a healthy work/life balance.  I've never worked with more supportive and caring people - not only when it comes to our clients, but when it comes to each other.” 

-Ashley Haugdahl, Health Assistant Team

"Working at Accolade has been a great experience; the company has been helping a lot of people get a much better healthcare experience and the help they need when they need it. All over the company regardless of what the people are working on you can feel the passion for the work we are doing and a real interest in making the company even better than it already is. The energy within the team and the high velocity of change and improvements make it a real interesting place to work."

-Rob Coops, Technology Team

“Working at Accolade is my dream job. We have an amazingly smart and caring team of people working together to revolutionize healthcare and make a positive impact on people’s lives during times when they need help the most.”

-Sarah Martino, Product Team

“It’s fulfilling to work at a company that makes such a difference in our clients’ lives. The human and technical talent and the dynamic nature of the company make the job exciting and new every day.”

-Scott Imig, Data Science Team

“Accolade is a great place to work. Through building relationships, we influence and impact client’s lives daily. Growth opportunities and work life balance are high priorities as well.”

-Jani Manseau, Clinical Heath Assistant Team

“Accolade is an awesome place to work, our mission is inspiring and the outcome of our labor is rewarding and impactful. Our culture is infused with the principles of transparency, trust and accountability. The team embraces and embodies this principles via our internal interaction so it is normal and nature to project these core principles as we build trust and as we hold ourselves accountable to the clients and customers that we serve.”    

– Bill Schmitt, Sales Team


Accolade Reviews

3.8
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Accolade CEO Rajeev Singh
Rajeev Singh
58 Ratings
  • Featured Review

    Helpful (7)

    "Culture is EVERYTHING at Accolade"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accolade full-time (More than a year)

    Pros

    Literally say this to my friends, family, and professional/academic colleagues all the time: Accolade is without a doubt the COOLEST company I've ever worked for!!! Why? The culture is at the top of the list of things that are cherished which trickles down to everything we do. Whether boldly reinventing healthcare with our innovative listening paths (how employees provide their thoughts/feelings/ideas) and technologies (mobile apps, internal software, etc.) or our selflessly serving others (tons of volunteer days, spirit team activities, fun) and specifically our northern star of TRUST (Leaders are always accessible as there are NO offices and therefore NO closed doors at any time).

    Cons

    Sometimes our relentless reinvention and rolling up our sleeves mentality throws people off as change is never easy. The grass isn't always greener on the other side having worked for organizations where even a drop of movement/change/envelop pushing was like squeezing honey from a stone. At Accolade you are never bored- it's busy busy busy, but you have to enjoy that kind of passionate drive to be successful here.

    Advice to Management

    Keep on being yourselves- no one needs to pretend to be someone they are not here, and that genuine/down-to-earth mentality which allows us to work with you without fear and actually empowers us to want to model your Leadership goes a VERY long way.

See All 178 Reviews

Accolade Photos

Accolade photo of: Quick snapshot of Ericka, one of our amazing Clinical Health Assistants, as she helps to make a client's day! (Photo: The Muse)
Accolade photo of: 2017 Interns "Stronger Together" on a Scavenger Hunt Activity!
Accolade photo of: Interns Heading to Philadelphia for a night out!
Accolade photo of: Hard at Work in Seattle!
Accolade photo of: Welcome 2017 Interns!
Accolade photo of: Seattle Celebrates!
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Accolade Interviews

Experience

Experience
64%
12%
22%

Getting an Interview

Getting an Interview
62%
19%
12%
3
1

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Support Team Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Accolade.

    Interview

    Lengthy: which was actually impressive given the fact that they care a LOT about who they are hiring and do not rush to make the wrong decision. I enjoyed meeting a variety of folks - some I'd be working with more heavily and others not so much, but that everyone who connected to the work I'd be doing was involved in the ultimate decision to hire.

    Interview Questions

    • How I've worked without direction/prescription as a self-starter?   Answer Question
See All 61 Interviews

Accolade Awards & Accolades

  • Healthcare Innovator Award, PACT (the Greater Philadelphia Alliance for Capital and Technologies), 2016
  • Top Workplaces - Midsize, Philly.com, 2015
  • Entrepreneur of the Year(CEO - Tom Spann), EY, 2015
  • Fastest Growing Private Companies in America(#1661), Inc. Magazine, 2015
  • Gustave G. Amsterdam Community Champion Award, Gaudenzia Treatment and Recovery, 2015
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