Working at Accruent | Glassdoor

Accruent Overview

Austin, TX
501 to 1000 employees
Company - Private
Information Technology
$100 to $500 million (USD) per year
Since 1995, Accruent has helped real estate and facilities leaders deliver long term, world class, operational and financial performance through purpose-built industry suites that deliver greater customer value.

By consolidating the best companies, products ... Read more

Mission: We shape the world around us!

Glassdoor Awards

Best Places to Work: 2014 (#31)

Accruent – Why Work For Us?

At Accruent, we help our customers address what is arguably the most complicated challenge in the modern world: real estate. With more than 4,600 leading organizations as customers in over 120 countries, our customers touch each of our daily lives, and we hire only the best to support them.

We look for people who are "good people", and people who will impact the world around them. The unique DNA we hire for fosters a culture where people thrive and results are seen.

To build a company that supports this DNA, we are continually ensuring our employees have competitive benefits, opportunities to take on new challenges every day, are recognized and rewarded for their achievements, and have great managers supporting them. We know we can count on one another to give our best every day, so that we are not only doing something meaningful individually, but together are contributing to a winning team.

 Impact change. Come grow with us!


Result Orientation

We measure success based on results vs. effort and value disciplined action.


We are self aware, act with respect, and place team success ahead of self-interest.

Winning Attitude

We are optimistic and persevere in the face of change, struggle, and adversity.

Drive to Excellence

We actively seek feedback and are driven to continuously learn and improve.


We are candid, quick to admit our mistakes, and we do the right thing  even if we have something to lose.


We face life, work, and challenges with fortitude, fierce resolve, and endurance to achieve long-term goals.


Our employees love to give back to the communities in which we live and work!

AccruentCARES is our company-sponsored, charitable giving and volunteer service program. Through AccruentCARES, we host our annual Community Volunteer Week - a week long event full of service opportunities with a variety of charities and non-profit groups. In addition, we host quarter volunteer events such as our recent Habitat for Humanity Panel Build, in which we build the frame of an entire home on-site in the parking lot of one of our Austin offices for a deserving family.

Employees also have the option to volunteer other times throughout the year using their VTO (volunteer time off), so we can stay involved in the organizations and causes we are personally passionate about.

Accruent strives to offer our employees with quality benefits that should be expected from a World Class company. The Human Resources department is constantly looking for ways to add to the depth and breadth of these offerings. Following are some of those benefits: 

  • Medical plans include a PPO plan, High-Deductible Plan and an HMO plan option (the latter is available only for Texas employees)
  • Dental and Vision insurance
  • Employees have access to HSA and FSA tax-savings accounts for planned medical, dental and vision costs offset. (employer matching/seed funding on HSA)
  • 401(k), plus employer match
  • Wellness Reimbursement
  • Open Paid Time Off policy (that's right - unlimited time off!)
  • Domestic Partner Benefits
  • Parental Leave
  • Short Term and Long Term Disability
  • Employee Assistance Program
  • Employer-paid Life and AD&D insurance
  • Supplemental Life and AD&D plans
  • Pet Insurance discounts
  • Employee Referral Bonus Program
  • Employee self-directed online classes across a wide span of topics for personal development and growth
  • Other perks include 11 paid holidays per year, credit union partnership, paid parking/transportation subsidies, a business casual working environment frequent company socials and a supply of snacks and beverages in the break/game room

Corporate Headquarters

Austin - The Domain Office

11500 Alterra Parkway, Suite 110
Austin, TX 78758

Main: 512.861.0726  |  Fax: 512.342.2449
Customer Support: 877.345.3999 or
Sales Inquiries Toll Free: 800.774.7622 or

 United States 


Atlanta Office

Verisae, an Accruent company
400 Northridge Road

Suite 1000
Atlanta, GA 30350

Main: 770.618.0860  

Boston Office

VFA, Inc., an Accruent company
99 Bedford Street
Boston, MA 02111-2636

Toll-free: 800.693.3132
Phone: 617.451.5100  |  Fax: 617.350.7087

Evanston Office

990 Grove St.
Suite 500
Evanston, IL 60201

Main: 847.425.3600 | Fax: 847.425.1675


Los Angeles Office

990 Grove St.
Suite 500
Evanston, IL 60201

Main: 847.425.3600 | Fax: 847.425.1675

Minneapolis Office

Verisae, an Accruent Company
730 Second Avenue South
Suite 600
Minneapolis, MN 55402

Phone: 612.455.2300 |  Fax: 612.455.2324

Tempe Office

Business Systems Integration Group, Inc., an Accruent Company
1131 West Warner Road
Suite 102
Tempe, AZ 85284

Phone: 480.346.2200 |  Fax: 480.346.2210

Westborough Office

Verisae, an Accruent Company
112 Turnpike Road
Suite 200
Westborough, MA 01581

Phone: 508.490.8600 |  Fax: 508.366.2990


British Columbia Office

VFA Canada Corporation an Accruent company
Burnaby Centre
400-4211 Kingsway
Burnaby, British Columbia  V5H 1Z6

Toll-free: 888.685.3757
Phone: 604.685.3757  |  Fax: 604.685.3756

Alberta Office

909 17 Avenue SW 
Suite 4090
Calgary, Alberta T2T 0A4

Phone: 403.232.6633  |  Fax: 403.232.6634

Ontario Office

VFA Canada Corporation an Accruent company
3700 Steeles Avenue West, Suite 400
Vaughan, Ontario  L4L 8K8

Toll-free: 888.685.3757
Phone: 647.497.5394  |  Fax: 905.605.7001

United Kingdom

 Reading Office

VFA Ltd., an Accruent company
Davidson House
Forbury Square
Reading, RG1 3EU
United Kingdom

Phone: +44 (0)118 900 1695  |  Fax: +44 (0)118 900 1696

London Office

Verisae, an Accruent company
Golden Cross House
8 Duncannon Street
Strand, London, WC2N 4JF
United Kingdom

Phone: +44 (0)203.766.9095  


Hyderabad Office

St. Croix Systems India Pvt. Ltd., an Accruent company
#501, Trendset Towers
Road Number 2, Banjara Hills
Hyderabad - 500034, Telangana

Phone: +91 40 2354 4450  |  Fax: +91 40 2354 3704


Jerusalem Office

Verisae, an Accruent company
8 HaMarpe Street
Har Hotzvim
PO Box 45041
Jerusalem 91450

Phone: 972.2.584.1000  |  Fax: 972.2.581.5507

Accruent Reviews

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Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Accruent CEO John Borgerding
John Borgerding
6 Ratings
  • Helpful (2)

    "Great career opportunities and positive work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Positive Outlook
    Approves of CEO

    I have been working at Accruent full-time (More than a year)


    After being with Accruent for over 2 years, there are many things I truly value about the company. One of those is the leadership team and how focused they have been on putting their employees first. It's no secret that 2016 was the 'year of change' for Accruent, and we did bring many new leaders on board. The new leadership team has had to answer for many systems they didn't necessarily put in place, and come up with a new plan to make our company more successful in 2017. They've done a great job at being very transparent with our company goals, revenue, and long term growth. Even if things may not be perfect, they are setting realistic expectations within the company.

    Aside from a great company culture that offers health and wellness reimbursement, a new office gym, open PTO, and great training, the people are really what makes this company so spectacular. I've never worked with such supportive, intelligent people who will go out of their way to help one another. Each person brings something new to the table and truly wants to make Accruent a better place.

    The other main selling points are the career opportunities. Accruent is one of the few places that offers room for growth; whether that's in your direct line of work or in a completely different department. They invest in training programs to get people up to speed and fully proficient in their roles.


    As stated in the majority of the reviews here, the pay structure isn't as competitive as other software companies in the area. The reason for this is that Accruent focuses on a HPLE (high potential low experience) model and brings people on board who may not be fully qualified for their role, but who are believed to be able to get fully proficient after being trained. This gives employees opportunities to advance quickly within their career and be involved in processes like acquisitions, management roles, and take on initiatives within the company, whereas they may not get that same opportunity elsewhere. Personally, I know I could go to another company next week and make more than my current salary. However, I choose to stay here because the opportunities truly are endless and the pros of what I'm getting to do in my career far outweigh any compensation.

    Advice to Management

    Keep focusing on being more transparent with our company's trajectory and work on making sure the employees really understand our hiring model.

See All 236 Reviews

Accruent Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Software Developer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience


    There interview process for many potential employees is non-existent. They end up blocking a significant amount of the employee pool, by blocking all e-mail addresses who have previously applied to Accruent. Whether it was 6 months or 6 years ago. If you put in an application you will be told your resume is on file, and if something matches you will be called. The problem is your skills could have changed between the last time you applied, and now, and you will have have the chance to update those skills.

    Interview Questions

    • They do not let applicants re-apply ever, if their e-mail address is already in the system.Whether or not it was 6 months ago or 6 years ago.   1 Answer
See All 120 Interviews

Accruent Awards & Accolades

  • When Work Works Award, When Work Works National Partners, Families and Work Institute (FWI) and The Society for Human Resource Management (SHRM), 2016
  • National Best and Brightest Companies to Work For, Best & Brightest, 2015
  • 100 Best Companies to Work For in Texas, Texas Monthly, 2014
  • Austin’s Best Places to Work, Austin Business Journal, 2014
  • Top Workplaces, Austin American-Statesman, 2014
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