Working at Ace Hardware | Glassdoor

Ace Hardware Overview

Oak Brook, IL
1001 to 5000 employees
1924
Company - Private
Retail
$5 to $10 million (USD) per year
For more than 90 years, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful. With more than 5,000 hardware stores locally owned and operated across the ... Read more

Mission: To be the best provider of products, services and operating methods for convenience hardware retailers.

Company Updates

  • Here’s a glimpse inside Ace’s corporate headquarters, where our President and CEO John Venhuizen is meeting with new Ace team members. Apply today if you’re interested in pursuing career opportunities at Ace: http://glassdoor.com/slink.htm?key=vQFo3

    Ace Hardware

    Ace Hardware

  • We’re seeking a talented Channel Manager to join the Ace Store Conversions team. Learn more about what this role entails and apply today: http://glassdoor.com/slink.htm?key=vQFVH

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Ace Hardware – Why Work For Us?


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Ace Hardware Corporate - Top Workplace in Chicago

For more than 90 years, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful. In 2016, Ace ranked "Highest in Customer Satisfaction with Home Improvement Retail Stores, Ten Years in a Row," according to J.D. Power. With more than 4,900 hardware stores locally owned and operated across the globe, Ace is the largest retailer-owned hardware cooperative in the world. Headquartered in Oak Brook, Ill., Ace and its subsidiaries currently operate 17 distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 60 countries.

 

If you're passionate about your career and want to contribute to a company you can believe in, consider sharing your talent with us. Join us in continuing our legacy of making Ace "the helpful place."


Ace Hardware Reviews

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Ace Hardware CEO John Venhuizen
John Venhuizen
95 Ratings
  • Featured Review

    "Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oak Brook, IL
    Former Employee - Anonymous Employee in Oak Brook, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ace Hardware full-time (More than 10 years)

    Pros

    Plenty of opportunities to advance within the company.

    Ace believes in investing in their infrastructure and their employees. They value on going education and offer plenty of training.

    Ace's mission statement is clearly understood.

    Management is approachable.

    Employees participate in their own self assessments and take an active role in participating in their reviews.

    Cons

    Ace doesn't believe in keeping long time employees.

    Advice to Management

    Ace used to feel like a family up until a couple years ago. Stop micro managing the details.

See All 704 Reviews

Ace Hardware Interviews

Experience

Experience
67%
22%
9%

Getting an Interview

Getting an Interview
50%
26%
9%
5
4
4

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at Ace Hardware.

    Interview

    Only one interview, lasted about 30 min, checked grades and exrracurricular involvement, friendly questions to get to know you, having a recommendation goes a long way! They'll try to see if you are generally interested in hardware

    Interview Questions

    • do you do a lot of your own yard work / are you a fix it yourself type of person   Answer Question
See All 128 Interviews

Ace Hardware Awards & Accolades

  • Highest in Customer Satisfaction (Home Improvement Retailer), J.D. Power, 2015
  • The 10 Happiest Retailers To Work For This Year (#2), CareerBliss, 2015
  • America's Favorite Home Improvement Store, Market Force, 2015
  • Top 100 Retailers, National Retail Federation, 2015
  • Top 10 (#6), Franchise Times, 2015
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Work at Ace Hardware? Share Your Experiences

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