Working at Act-On Software | Glassdoor

Act-On Software Overview

Portland, OR
201 to 500 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
At Act-On, we love marketing as much as you do. We are a marketing automation company with a passion for helping you, the marketer, do the best work of your career. As a mark of our innovation, we created the only workspace that powers the customer experience from end-to-end ... Read more

Mission: To empower marketers to do the best work of their careers.

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Act-On Software Video

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Act-On Software – Why Work For Us?

Our story

In 2008, we founded Act-On with big ambitions of our own. We saw a massive change in the way people were approaching buying decisions (i.e., the new “buyer’s journey”) and a corresponding need for marketers to better engage and interact with prospects online. We also saw an opportunity for marketers to use technology to directly drive business.

At the time, marketing technology solutions were designed for the IT department, not for the marketer. Nothing worked “out of the box.” These were complex marketing solutions requiring long, expensive implementation periods and dedicated personnel.

We built Act-On for the 21st century marketer: We made it simple to operate, but powerful in generating results; elegant in its user experience, yet comprehensive in its functionality; effective out-of the box, yet extensive in its ability to integrate.

Today, marketing and sales teams at over 4,800 companies use Act-On to drive their business.

Our values

Simplicityattention to detail, and accountability are the core values that drive everything we do at Act-On.

We find simple solutions to complex problems; we build straightforward, user-friendly applications; and we ensure that we’re easy to do business with.

We know that paying scrupulous attention to detail builds a robust, resilient business – and truly delights our customers.

And finally, we prize accountability. At Act-On we are accountable to each other as we work to build a great company; and we are accountable to you, our customers and partners, as we strive to empower your success.

Careers @ Act-On

Our Vision

At Act-On, we’re growing fast, working hard, and fiercely dedicated to our customers. We truly believe in Act-On's potential to change the world of marketing, and we're looking for a select group of individuals up to the challenge to see that vision through.

Our Culture

The Act-On crew is motivated, enthusiastic, goal-oriented, and not afraid to let loose for a little fun when the time is right. Work is important. And so are stocked kitchens, scooter races, and a lighthearted atmosphere that facilitates flexibility, team cooperation, and dedication to the company cause.

Come do the best work of your lives! Check out our career opportunities

Act-On Software Reviews

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Act-On Software CEO Kate Johnson
Kate Johnson
4 Ratings
  • Helpful (4)

    "Requires hard work but rewarding for those who put it in"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Mateo, CA
    Former Employee - Product Manager in San Mateo, CA
    Positive Outlook
    Approves of CEO

    I worked at Act-On Software full-time (More than 3 years)


    I joined Act-On 4 years ago in a product capacity. At first, the company seemed a bit chaotic. It felt like a start up that never decided what it wanted to be when it grew up. However, the company quickly brought in an excellent new management team that started turning the company around.

    New sales methodology, new marketing campaigns, new branding, new product, new roadmap. Everything was new. It was a ton of hard work but the company managed to rebrand itself into an amazing marketing automation vendor for the mid market. There is still some of that turn around going on, but I would say that the company is now back on the right path to success.

    Some of the highlights for me:
    * World class management team out of some of the most successful companies out there.
    * Great product team capable of putting out good products even with limited resources
    * Marketing team that is world class in brand building
    * Customer success team that goes above and beyond in keeping Act-On's customers happy.
    * People team that's always willing to help the front line folks.


    Limited resources, which is a problem at every company but a bit more so at Act-On.

    Advice to Management

    Keep doing what you're doing. You're on the right path.

See All 152 Reviews

Act-On Software Photos

Act-On Software photo of: Act-On's Stellar SDR Team
Act-On Software photo of: Welcome to Act-On PDX!
Act-On Software photo of: Act-On, we have a bobsled team!
Act-On Software photo of: High-fives all around!
Act-On Software photo of: Tom and Andy getting a good laugh in.
Act-On Software photo of: Andy welcoming the team to Sales Club
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Act-On Software Interviews



Getting an Interview

Getting an Interview





    Customer Success Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview


    I applied online. I interviewed at Act-On Software.


    Applied online and received an email a week later asking for a phone conversation with HR. Call with woman from HR went really well and asked me to speak with hiring manager the following day. Once again, call with hiring manager went really well and he told me that I would hear back from them regarding next steps in a few days time. After not hearing anything back for a week I sent a follow up note to the HR and now it is another week later and I've received zero response.

    Interview Questions

See All 29 Interviews

Act-On Software Awards & Accolades

  • Hermes Creative Award - Gold - Best Digital Campaign, Hermes Creative Awards, 2017
  • Portland Business Journal's 2017 Women of Influence - Susy Dunn, Chief People Officer, Portland Business Journal, 2017
  • Deloitte Technology Fast 500, Deloitte’s Technology Fast 500, 2016
  • Forrester Wave Leader, Forrester Research, 2016
  • Hermes Creative Award - Gold Winner, Hermes Creative Awards, 2016
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Work at Act-On Software? Share Your Experiences

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