Working at ActivEngage | Glassdoor

ActivEngage Overview

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Maitland, FL
51 to 200 employees
2007
Company - Private
Internet
$10 to $25 million (USD) per year
Unknown
ActivEngage is a leading live chat provider that staffs websites with communicative, personable concierge staff. What makes ActivEngage different? At the heart of our philosophy, honest conversation matters above all else. We create dynamic conversations in every chat, build ... Read more

Mission: To inspire conversations which create powerful first impressions and lasting relationships.

ActivEngage Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ActivEngage Co-Founder & CEO Todd Smith
Todd Smith
50 Ratings
  • "A+"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ActivEngage full-time (More than a year)

    Pros

    I have been fortunate enough to move up within the company multiple times within 2 years of employment. If you work hard, it will be recognized and valued.

    - Paid Healthcare
    - PTO is great
    - Management has been nothing but supportive and positive
    - Constantly changing and innovating in the tech industry
    - There is room for promotions to build a career
    - Always having events and contest. Example: Spirit week, food trucks, parties and prizes
    - Massage therapist on site

    If you take pride in being good at anything you do and work hard. You will have exponential opportunities to build a career.

    Cons

    I have nothing bad to say -- this is by far the best company I have worked for.

    Advice to Management

    Keep it up!

See All 73 Reviews

ActivEngage Photos

ActivEngage photo of: ActivEngage Christmas in July!
ActivEngage photo of: In Your Seat Service for our employees!
ActivEngage photo of: Christmas in July!
ActivEngage photo of: We appreciate our team!!
ActivEngage photo of: Customer Service Week Cookout!
ActivEngage photo of: Customer Service Week Dunktank!!
See All PhotosSee All

ActivEngage Interviews

Experience

Experience
64%
11%
25%

Getting an Interview

Getting an Interview
81%
7%
4%
4
4

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Chat Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 days. I interviewed at ActivEngage.

    Interview

    The entire interview process is UNNECESSARY!! They make you do 4 test when you arrive. After that they ask you TONS of irrelevant questions that has NOTHING to even do with the job! Then one of the night managers acted like she didn't even want to be there. This was by far the WORST most REPETITIVE interview I ever did! And then they mislead you on what the hours will be and the schedule you will work. They act like you're interviewing to be a CEO for the company! And all that for $12.50!! So not worth the hassle.

    Interview Questions

    • Are you in school? If so why did you choose that major?   1 Answer
See All 28 Interviews

ActivEngage Awards & Accolades

  • Fast 50, Orlando Business Journal, 2013
  • Best Places to Work, Orlando Business Journal, 2013
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