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ActivEngage Overview

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Maitland, FL
51 to 200 employees
2007
Company - Private
Information Technology
$10 to $25 million (USD) per year
Unknown
ActivEngage is a leading live chat provider that staffs websites with communicative, personable concierge staff. What makes ActivEngage different? At the heart of our philosophy, honest conversation matters above all else. We create dynamic conversations in every chat, build ... Read more

Mission: To inspire conversations which create powerful first impressions and lasting relationships.

ActivEngage Reviews

2.5
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
ActivEngage Co-Founder & CEO Todd Smith
Todd Smith
44 Ratings
  • Helpful (3)

    "Really tries to hire from within for promotions/cross department positions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maitland, FL
    Current Employee - Anonymous Employee in Maitland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ActivEngage full-time (More than 3 years)

    Pros

    I've been with ActivEngage for almost 4 years and this is the best place I've worked at thus far. I've held a lot of different jobs in a lot of different positions. ActivEngage has given me stability and a really kick-butt work environment. I started out as a Chat Specialist and eventually moved into another department within 6 months. There are quite a few opportunities to move up or into a different department here if you have the right credentials and attitude/personality. There's a big emphasis on employee culture that I appreciate and they do their best to make our days fun with little activities sprinkled through the week, daily trivia and raffle prizes every now and again.

    I also really like that while the atmosphere in itself is very chill and laid back, every single person here still makes it a point to remain and be professional and respectful. I can't tell you how many jobs I've been at where co-workers and upper management are downright gross and completely unprofessional. You don't have to worry about that at all here.

    The perks are really great too. I save SO much money by not having to pay any insurance premiums and our health insurance is pretty rad. We get food trucks on site every few months. Gotta love free food!

    Cons

    Our Chat Specialist Dept. needs improvement for retention. I do understand that it's not an easy job as one would think. No real advice though, just something I've observed.

See All 65 Reviews

ActivEngage Interviews

Experience

Experience
65%
11%
23%

Getting an Interview

Getting an Interview
80%
7%
3%
3
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Software Developer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at ActivEngage.

    Interview

    It was an easy going interview process. The hiring manager was very friendly and informative. Reviewing my background and experience so to match what kind of skills they were looking for.

    Interview Questions

See All 26 Interviews

ActivEngage Awards & Accolades

  • Fast 50, Orlando Business Journal, 2013
  • Best Places to Work, Orlando Business Journal, 2013
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