Mission: To make the world a more ACTIVE place!
I have been working at Active Network full-time (Less than a year)
I've been here for about 3 months, and so far, I've really enjoyed my time here. I can't speak for anyone else, but my manager has been amazing--always available to take my questions, and constantly thinking about where I can go in the company in the future. And it's not just her--the other Senior Level people that I've interacted with have all been really down to earth and willing to listen to "underlings". I have friends in Accounting and Sales that also appear to really like their jobs. The whole office has a professional, but friendly "vibe" that promotes growth and learning. The CEO, Dana, even shook my hand my first month in, and is really friendly to me, even though I'm not "important" in the company (also, she has *great* shoes). I really feel encouraged to grow here.
My job is at corporate, so I have a different view of the company that perhaps some of the other offices. From the reviews on here, it looks like some of the call center employees might be unhappy. And I can't blame them--our phone system is infamously confusing to customers.
Advice to Management
Without laying it on too thick, this is probably the best job I've ever had. But I get the feeling that a Survey Monkey being sent out to our Call Center Employees could do a lot of good--for them and for our customers. The phone options use too much internal verbiage. Even if our customers use ACTIVE Endurance, they may not know what that means. This would probably make the Call Center employee's lives a lot easier. I know upper management is trying to be more available for the Call Center--they should definitely continue in that direction.
I applied online. The process took 8 weeks. I interviewed at Active Network.
Applied, tested and interviewed for key manager role. Turned down offer because of my experience with the company through the process. Very delayed process, low response, testing reminded me of a mini SAT. The test was irrelevant to the job description and is not an appropriate metric for the type of skills required by the job. All signs pointed to a lack of understanding of human capital.
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