Working at ActiveCampaign | Glassdoor

ActiveCampaign Overview

Chicago, IL
501 to 1000 employees
2003
Company - Private
Computer Hardware & Software
$50 to $100 million (USD) per year
ActiveCampaign is a Chicago-based SaaS company. Seamlessly bridging marketing & sales automation, its user-influenced platform enables businesses all over the world to create more effective marketing that listens, learns and adapts.

Mission: Help growing businesses make meaningful connections with their customers.

ActiveCampaign – Why Work With Us?


ActiveCampaign is the marketing automation leader for small and mid sized businesses (SMB's) around the globe. Through a sophisticated yet easy-to-use platform and tools, we allow our customers to make meaningful connections to their customers. Often, we are the center of our customer's marketing strategies and critical to their success and future.

As the fastest-growing SaaS company in Chicago, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently and join us in our mission to grow our customer base from 90,000 today to millions.

We're growing better every day. Come grow with us. We're looking for the best of the best, and we know you are too.

Iterate everything, always

Perfect is the enemy of good, and iteration will bring us closer to perfect than perfectionism ever could.

Be humble

We leave our egos at home; show up ready to listen, share our success, and make a difference.

Be the change

When a task needs doing, we race to raise our hands first. We strive to be part of the solution.

Cultivate inclusion

Embrace our diverse perspectives and experiences to build an inclusive, innovative community.

Put customer success before our own

The only way to sustain long term success is to relentlessly focus first on the success of our customers.

ActiveImpact is the philanthropic vehicle through which ActiveCampaign gives back. Philanthropy is carried out through a combination of time, talent, product and financial means, which are thoughtfully deployed to volunteering & community engagement, varied giving and partnerships. We like to think of this as making a ActiveImpact.

AREAS OF FOCUS

Volunteering

We offer 3 days of Volunteering Time Off (VTO) to our employees — and encourage using them.

Giving back

As a company, we organize initiatives such as toy drives, cook-offs, and more to raise money and awareness.

Partnerships

We partner with organizations who share our values and find opportunities to deepen our impact.

Catered lunches

Every. Single. Day. Tasty food from a wide variety of local Chicago restaurants.

Open vacation

Work life balance is important, so we don't put caps on paid time off. If you need it, take it.

Full medical

You shouldn't have to worry about your health costs. We pay 100% of your premiums for the HSA plan.

401k matching

Generous retirement contributions to help you plan for your future.

Free Divvy bikes

Sure we've got bike storage in the building, but we also cover a free Divvy membership.

Free transportation

No one loves commuting, but it's definitely easier when all of your public transit is paid for.

Life & disability insurance

Comprehensive plans to help you and your family feel secure should the unthinkable happen.

Standing desks

All of our workspaces include adjustable height desks. Sit or stand however you'd like.

Competitive salary

Get paid what you're worth! We're proud to offer our employees fair and considerate compensation.

Employee Testimonials

"It has always been your knowledge, experience, and work ethic that counts around here. Not how you look, your personality, or your hobbies/interests/etc...I've always appreciated that."

- Elizabeth M.
Site Reliability Engineer at ActiveCampaign

"I really love how if enough people get together to plan something, ActiveCampaign will make it an official event. It really makes me feel valued and cared for. We already have potlucks, board game nights, and happy hour Fridays! Everyone is open and free to be their true selves. I love it here."

- Danny M.
Product Manager at ActiveCampaign

ActiveCampaign Reviews

  • Helpful (2)

    "ActiveCampaign is the perfect place to grow as an engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Chicago, IL
    Current Employee - Software Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ActiveCampaign full-time (More than a year)

    Pros

    - Incredible Benefits
    - Work life balance (I never work more than 40 hours a week and work from home whenever I want)
    - Smart and awesome people
    - A true engineering career track
    - Very competitive salaries (I've almost doubled my salary from my first SE role in under 2 years)
    - Coffee bar :)

    Cons

    As most have mentioned, the main con is just general growth pains. These growth pains have let some toxic personalities come out (hence the few negative reviews), but it is to be expected that some people have the privilege to worry about something so trivial.

    Every company I worked at has had growing pains. I do not love work, but not because of ActiveCampaign. Compared to any job I've had previously, AC is my favorite and most enjoyable.

See All 78 Reviews

ActiveCampaign Photos

ActiveCampaign photo of: AC Dublin Team
ActiveCampaign photo of: AC Volunteer event with BUILD Chicago
ActiveCampaign photo of: AC Team Sports Kickball
ActiveCampaign photo of: Team members pair programming
ActiveCampaign photo of: AC volunteer event with Chicago Parks Foundation
ActiveCampaign photo of: We do like food around here!
See All PhotosSee All

ActiveCampaign Interviews

Experience

Experience
42%
15%
43%

Getting an Interview

Getting an Interview
54%
20%
17%
5
2
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (2)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at ActiveCampaign.

    Interview

    The entire process took just under 2 weeks from applying to offer. The interview process was in 3 steps:
    1. Phone Screening - This was a phone call with a recruiter who asked basic questions about my current position, the role at ActiveCampaign and how my experience can apply to the role. She walked me through the job itself & how it fits into the company. She was awesome!

    2. Writing Assignment - The next day I was sent a template of an email from an “upset customer” & was told to come up with a solution for them. I submitted it the same day. I had to create a trial account & learn about the software in order to answer this question.

    3. On-site Interview - This office is amazing! Very high tech (duh - its a tech company) and modern. They are renovating so it’s going to look even better. I met with 3 Support Managers individually for about 30min each. I appreciate that it was set up this way because sometimes with a panel, it can get a little intimidating & feel like they’re interrogating you. They all told me a lot about themselves and how they were brought to the company. They asked competency questions, I would discuss my answer and they came up with more as I went along. They all seemed happy with the company & where it’s headed which made me excited to join the team. I got to know them & they really focused on getting to know me. One thing that also stood out to me was when I asked “what do you need to be successful in this position?” all of their answers aligned with each other & that told me there is a clear goal here— everyone’s on the same page.

    3 days after the on-site interview, I got an email from the recruiter who set up a time to talk on the phone & extended me an offer. This has by far been the easiest, painless interview process I’ve been through. I’m excited to get to work!

    Interview Questions

    • Tell me about a time to had to help an upset customer. What did you do to resolve the problem? Would you do anything differently?   1 Answer
See All 46 Interviews

ActiveCampaign Awards & Accolades

  • High Performer, G2 Crowd, 2016
  • Top 50 Small Business Software Products - #4, G2 Crowd, 2016

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