Working at Advance America | Glassdoor

Advance America Overview

Spartanburg, SC
5001 to 10000 employees
Company - Private
$500 million to $1 billion (USD) per year
As a nationally-recognized, fully-accredited financial company, we help millions of people power on with personal loans, cash advances, and other financial services.

Since 1997, we’ve helped millions of Americans with flexible and personalized ... Read more

Mission: Respect Your Customers: Treat them with dignity and courtesy at all times

Respect Your Associates: Treat them as you would like to be treated

Respect Yourself: Work hard and use good, ethical judgment in everything you ... Read more

Advance America – Why Work For Us?

Who We Are

Since 1997, Advance America has helped millions of hardworking Americans with a variety of personalized financial solutions, including Payday Loans, Installment Loans, Title Loans, and Personal Lines of Credit. We are a nationally recognized, fully licensed financial company with over 2,000 locations nationwide and online lending services. As a founding member of the Community Financial Services Association, we believe our customers deserve clear, understandable loan terms, and therefore encourage fair and fully disclosed lending practices. So our customers can have confidence knowing they’ve made a smart choice with Advance America.

How We’re Different

Advance America is here for you with financial solutions designed to fit your needs and get you back on track. We put our customers first and treat them with dignity and respect. Our approval process is fast because we know how important it is to get the money you need quickly. We have clear rates and fees, so you understand how and what you’re paying, and we take all necessary measures to keep your personal information safe. Best of all, you don’t need perfect credit to get approved for a loan.

We’re Top Rated

Ensuring you have the best experience possible is our #1 priority. It’s why we hold a 5-Star customer satisfaction rating, along with a dedicated staff that’s here to support you every step of the way.

Our Commitment

Advance America is committed to giving back to our customers and employees by investing our time and resources in support of causes that are important to the communities we serve and work in. In our work with more than 100 local and national nonprofit organizations and foundations, including in our hometown of Spartanburg, South Carolina, we promote academic achievement, job training, financial literacy, and professional development skills, among other efforts. Below are several examples of how Advance America gives back.

  • Habitat for Humanity
    For more than 30 years, Habitat for Humanity of Spartanburg has served the local community, providing more than 500 families with housing to call their own. Advance America employees at the corporate office volunteer their time throughout the year to support their community members by helping to build homes, landscaping, cleaning, and more.

  • Boys and Girls Club
    Advance America has long supported the Boys & Girls Club of the Upstate, an organization that aims to provide every child in South Carolina with the nurturing, guidance and experiences needed for a successful and bright future. Advance America employees dedicate their time every year to support summer camp programs and after-school activities that promote mentorship, fitness, life skills and educational opportunities in a safe environment.

  • March of Dimes
    Since 2002, Advance America has supported the South Carolina chapter of March of Dimes, an organization that financially supports lifesaving research, programs and more to reduce and ultimately end premature birth. Through fundraising events and opportunities, Advance America has donated more than $150,000 to the local chapter.

Why Start A Career With Advance America

A good culture is the result of how a group of people, whether living or working together, lives by their core values. At Advance America, the foundation of our culture is respect, built on over 20 years of service. And today, we remain committed to strengthening that culture by hiring motivated, self-driven, and ambitious associates to support our mission: help hard-working Americans with a variety of fast and flexible money solutions.


Advance America offers competitive benefits, including medical, dental, vision, life, 401(k) and other valuable benefits to its full-time employees once eligibility requirements have been satisfied.

  • Health & Welfare
  • 401(k) Retirement Savings Plan
  • Tuition Reimbursement
  • Employee Discounts
  • Holiday, Vacation and Sick Time

Healthcare and Welfare

When you are healthy, you are able to perform at your very best. Advance America provides a wide range of health benefits to ensure our employees have both the prevention and coverage programs they need. Employees are able to choose from several plan designs and carriers.

Advance America Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Advance America CEO and President James Ovenden
James Ovenden
4 Ratings
  • "Okay- I guess"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CENTER SALES MANAGER
    Former Employee - CENTER SALES MANAGER

    I worked at Advance America full-time (More than a year)


    Paid time off, small work environment. Sit down office like work


    You’re targeting low income families to come get loans to pay their bills. Then get in trouble when your numbers are bad because those same families who couldn’t pay their rent came and got another bill with you and can’t pay it back (shocker)

See All 563 Reviews

Advance America Photos

Advance America photo of: You advance America.
Advance America photo of: Advance America Corporate Office
Advance America photo of: Back to School St Joseph MO
Advance America photo of: Begin your career at Advance America today.
Advance America photo of: Advance your career at Advance America.
Advance America photo of: We value each employee as an asset to our company.
See All PhotosSee All

Advance America Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Assistant Manager Interview

    Anonymous Employee in Tallahassee, FL
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 days. I interviewed at Advance America (Tallahassee, FL) in December 2018.


    Kathy was very nice and made the interview so easy and amicable. I felt secure and we both talk a little bit about ourselves. I felt welcomed and they gave me hope about getting the job.

    Interview Questions

    • Why did I choose that Advance America was the company I wanted to work with?   1 Answer
See All 125 Interviews

Advance America Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Advance America? Share Your Experiences

Advance America
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate