Working at Aetna | Glassdoor

Aetna Overview

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Hartford, CT
10000+ employees
1853
Company - Public (AET)
Insurance
$10+ billion (USD) per year
Unknown
Why join the Aetna team?

Aetna is about more than just doing a job. This is our opportunity to re-shape health care for America and across the globe. We are developing solutions to improve the quality and affordability of health care. What we do will ... Read more

Mission: Helping to improve health care...among the most meaningful work.

We believe we can help create a better health care system. And we believe everyone should have easy access to cost-effective, high-quality health care. So, we're leading the ... Read more


Glassdoor Awards

Best Places to Interview: 2016 (#19)

Aetna Reviews

3.3
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
820 Ratings
  • Helpful (56)

    "Decent But Not Suggested Place to Work in Your 20's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Walnut Creek, CA
    Current Employee - Senior Underwriter in Walnut Creek, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than a year)

    Pros

    Some Pros are that they have 6% matching for 401k, good number of PTO days, and possible work at home days if needed later on. They are also pretty flexible if you have any appointments during the day.

    Cons

    They do not allow for much growth. Health Insurance is an old industry, and Aetna seems to reaffirm that with their slow professional growth and uncompetitive salary. They also have limited health plans available to their employees. Most of the ones covered by the employer have very poor benefits.

    Advice to Management

    Please allow employees to have more professional growth and encourage more innovation. Let's not confirm the outdatedness of the health insurance industry.

See All 1,720 Reviews

Aetna Photos

Aetna photo of: Aetna Headquarter offices located at 51 Farmington Avenue, Hartford, CT (Photo attributed to flickr: Chez Julius - licensed under CCL Attribution-ShareAlike 2.0)
Aetna photo of: HQ
Aetna photo of: Front of the building
Aetna photo of: Do they look like they enjoy their job?
Aetna photo of: Main Lobby
Aetna photo of: Aetna Rogers building
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Aetna Interviews

Experience

Experience
65%
20%
14%

Getting an Interview

Getting an Interview
67%
8%
8%
6
3
3
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Customer Service Representative Interview

    Anonymous Employee in Fresno, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Aetna (Fresno, CA) in August 2017.

    Interview

    Applied on the end of June 2017 received an email and a call to set an appt for a phone interview. Set appt for 2 days later which went really well. The lady was very sweet and asked some straight forward questions. My face to face interview was 8/2 which consisted of 2 people. The supervisor and training manager. They took turns asking me questions which were scenario based and then ended the interview with a role play test call which i felt like i did really well in! Waiting for a email/call now.

    Interview Questions

    • If you could write one book tomorrow, what 3 values would you want in it?   Answer Question
    • Tell me about a time where you had to work with different departments to complete a task?   Answer Question
    • Name a time you gave creativity in the team.   Answer Question
See All 499 Interviews

Aetna Awards & Accolades

  • Fortune 500, Fortune, 2015
  • Top 50 Companies for Diversity, DiversityInc, 2012
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