Working at Affiliated Computer Services | Glassdoor

Affiliated Computer Services Overview

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Dallas, TX
10000+ employees
Xerox
1988
Subsidiary or Business Segment
Information Technology
Unknown / Non-Applicable
CSC, Electronic Data Systems, Accenture

Working at Affiliated Computer Services

Affiliated Computer Services (ACS) handles jobs its clients would rather hand off. The company provides business process outsourcing (BPO) services for commercial enterprises and government agencies, focusing on markets such as communications, health care, and transportation. As ... Read more

Affiliated Computer Services Reviews

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Affiliated Computer Services President, CEO, and Director Lynn R. Blodgett
Lynn R. Blodgett
563 Ratings
  • Helpful (1)

    "Former CEO & Xerox antiquated culture destroyed ACS 1988-2010"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SBU Manager
    Former Employee - SBU Manager
    Approves of CEO

    I worked at Affiliated Computer Services full-time (More than 10 years)

    Pros

    Overall this was a great company with outstanding Customer service that recognised and rewarded outstanding employee performance.

    Cons

    I was a 27yr employee when Xerox acquired ACS. Several reviews under Xerox imply ACS negatively impacted Xerox. The reality is quite the opposite , Xerox under the inept "leadership" of the former CEO single handedly dismantled and destroyed ACS (a potential cash cow). You would think a dead on arrival analog rooted copier company would have leveraged the ACS business model and culture to help resuscitate life into Xerox. Instead they forced their 1960-70 style culture and poor customer service model onto ACS and the rest as they say is history. As a loyal ACS employee it was very sad to see, like watching a predictable slow motion train wreck. ACS compensation model was very fair, rewarding base line employees for their skill & performance just like top executives. That all changed when Ms.Burns came to town, the greed from the Xerox board was intolerable and unethical. Annual raises ended as did performance bonus or they were raised to unattainable levers. But not for Ms. Burns.. she continued to receive as much as 15 million annually despite her extreme poor performance. Make no mistake, had it not been for Xerox ACS would still be a thriving, growing, innovating presents in the marketplace. It's unfortunate Lynn did not replace Ms. Burns. One day when you look up ACS 1988-2010 the cause of death should have a bold picture of the former CEO.

    Advice to Management

    Too late ACS is no more.

See All 1,100 Reviews

Affiliated Computer Services Photos

Affiliated Computer Services photo of: Kacey Claiborne
Affiliated Computer Services photo of: Parking Lot
Affiliated Computer Services photo of: View from ACS Hdqrtrs - 8th Floor
Affiliated Computer Services photo of: New building
Affiliated Computer Services photo of: Pantry Area
Affiliated Computer Services photo of: Pantry Area
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Affiliated Computer Services Interviews

Experience

Experience
51%
35%
12%

Getting an Interview

Getting an Interview
42%
19%
16%
15
4
2

Difficulty

2.2
Average

Difficulty

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Average
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  1.  

    Systems Development Specialist Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Affiliated Computer Services (New York, NY).

    Interview

    I was asked a few technical questions and a few behavioral questions were asked. The interview process was not rigorous. I was introduced and spoke with several members of the team.

See All 164 Interviews

Affiliated Computer Services Awards & Accolades

  • America's Top Companies, Forbes, 2009
  • Barron's 500, Barron's, 2009

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