Your ability deal with difficult customers makes it an ideal job. Plus the operations managers are very supportive and teady to help. The schedule is also very flexible for those who have kids. They also have a sales payout scheme.
Too challenging. The expectations are too high,plus there's really no job security there.
Advice to Management
Work at developing better standards by making sure employees get benefits.
I applied through a recruiter. The process took 3 weeks. I interviewed at Affiliated Computer Services (New York, NY).
I was asked a few technical questions and a few behavioral questions were asked. The interview process was not rigorous. I was introduced and spoke with several members of the team.