Your ability deal with difficult customers makes it an ideal job. Plus the operations managers are very supportive and teady to help. The schedule is also very flexible for those who have kids. They also have a sales payout scheme.
Too challenging. The expectations are too high,plus there's really no job security there.
Advice to Management
Work at developing better standards by making sure employees get benefits.
I applied online. The process took 1 day. I interviewed at Affiliated Computer Services (Raleigh, NC) in March 2010.
you come in, take a series of computer tests, get interviewd by a contactor who has no idea what is truly involved in the position other than what they have wriiten on a piece of paper in front of them, if you pass them, a background check & a drug test later you are hired.
You are lied to about the potential of the job. Advancement at this location is impossible & is based on your relationship with whomever happens to be in power at the time.
there is none, it's take it or leave it