Mission: Our mission is to enable better outcomes through positive and worthwhile engagement with employees, clients, partners, and customers of the world's best brands.
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Afni is a U.S.-based global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with customers over the phone and through web chat. When customers connect with us, they need help. With each conversation, we have a chance to resolve an issue, lend a helping hand, and make someone’s day better. Everyone knows that helping people feels good. We like that about Afni.
We believe in working hard and treating people with respect. It’s all in a day’s work.
Being a good community partner is more than just setting up shop and creating jobs. We take our responsibility seriously and listen to the challenges our neighbors face. Then, we make an impact.
After all, providing jobs is just a portion of our community responsibility. Through AfniCARES, we help people live better.
Ways we help:
We support the organizations we care about, with the greatest need, in the cities where we live, work, and play. In short, our efforts feed the hungry, provide shelter and safe haven, build culture, support the troops, increase education, and fund research and medical care. We support organizations through financial contributions, volunteering our time and talent, and educating our team members of the mission and vision of community and national causes.
Afni's perks and benefits help you achieve your personal and professional goals.You get all the medical, dental, prescription, vision, and retirement benefits you’d expect from any major employer at an affordable price. Plus, our extras help you pursue the life you really want.
Alabama
1000 Jeter Ave.
Opelika, AL 36803
Arizona
5320 N. La Cholla Blvd.
Tucson, AZ 85704
7810 E. Escalante Rd.
Tucson, AZ 85730
Illinois
1310 MLK Dr.
Bloomington, IL 61701
404 Brock Dr.
Bloomington, IL 61701
Kentucky
2625 Scottsville Rd.
Bowling Green, KY 42104
Philippines
Commonwealth Avenue One
Felicity Center
Quezon City, PH
Commonwealth Avenue
Diliman Commercial Complex
Quezon City, PH
I worked at Afni full-time (Less than a year)
Pros
Afni will work with whatever personal issues that arise .
Cons
Angry customers can sometimes dampen your good mood.
Advice to Management
The agents need more time on the clock to review resources since change is constant.
Helpful (3)
Application
I applied in-person. The process took 1 day. I interviewed at Afni (Bloomington, IL) in May 2016.
Interview
Typing test, application, along with assessment, which was to the point a process. Unfamiliar with but as a serious minded individual I won't give up but continue too seek an opportunity to work in the Bloomington, and Normal area, job prospects in Chicago are far and few and in between.
Interview Questions
