Mission: Our mission is to enable better outcomes through positive and worthwhile engagement with employees, clients, partners, and customers of the world's best brands.
We're hosting a community food drive Nov 1-17 at our Bowling Green, KY contact center to benefit Community Action of Southern Kentucky.
Read about it and get involved! http://glassdoor.com/slink.htm?key=vQH7U
We're expanding our digital engagement customer solutions to include two-way texting combined with automation and business insights. Read more about our strategic and operational partnership with Telrock, a digital engagement technology solutions company.
Read more here: http://glassdoor.com/slink.htm?key=vQHEe
Afni is a U.S.-based global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with customers over the phone and through web chat. When customers connect with us, they need help. With each conversation, we have a chance to resolve an issue, lend a helping hand, and make someone’s day better. Everyone knows that helping people feels good. We like that about Afni.
We believe in working hard and treating people with respect. It’s all in a day’s work.
Being a good community partner is more than just setting up shop and creating jobs. We take our responsibility seriously and listen to the challenges our neighbors face. Then, we make an impact.
After all, providing jobs is just a portion of our community responsibility. Through AfniCARES, we help people live better.
Ways we help.
We support the organizations we care about, with the greatest need, in the cities where we live, work, and play. In short, our efforts feed the hungry, provide shelter and safe haven, build culture, support the troops, increase education, and fund research and medical care. We support organizations through financial contributions, volunteering our time and talent, and educating our team members of the mission and vision of community and national causes.
Afni's perks and benefits help you achieve your personal and professional goals.You get all the medical, dental, prescription, vision, and retirement benefits you’d expect from any major employer at an affordable price. Plus, our extras help you pursue the life you really want.
Chances are you have a good idea of where you want to go in life. Even if you’re not sure, we’ll help you get there. We invest in your future in a lot of big ways and do everything possible to make sure you have a great career and a great life.
When you work here, you become part of the Afni family and can take your career and your life where you want to go. We’re here to pave the way for you to pursue your dreams and make a difference. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.
I have been working at Afni full-time (More than 3 years)
Everyone is really nice & helpful. A lot of ways to flex your schedule. Benefits offered after 90 days. You can move up easily & fast. A lot of support & training. The pay is alright. I have nothing negative to say about AFNI. They've been good to me & it's a great place to work!
The pay could be better.
Advice to Management
Keep up the great job all of you do!
I applied online. The process took 2 days. I interviewed at Afni (Bloomington, IL) in August 2016.
The selection process has two sections. The first was a computer based test including Math, English and a simulation. This was followed by a personal interview. The computer based test was pretty easy with some basic math questions and some vocabulary. The personal interview was on a one on one basis with the usual questions, about yourself and your work experience, your work ethics etc.