Afni Overview

  • www.afni.com
  • Bloomington, IL
  • 5001 to 10000 Employees
  • 1936
  • Company - Private
  • Staffing & Outsourcing
  • $100 to $500 million (USD)

Afni is a global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with their customers over the phone and through web chat. When customers connect with us, they need help. With each conversation, we can resolve an ...
Mission: Our mission is to enable better outcomes through positive and worthwhile engagement with employees, clients, partners, and customers of the world's best brands.

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Afni Reviews

3.1
55%
Recommend to a Friend
57%
Approve of CEO
Ron Greene
Ron Greene
209 Ratings
Featured Review
Afni icon

"Great place"

Current Employee - Customer Account Specialist II in Bloomington, IL
Recommends
Approves of CEO

I have been working at Afni full-time for more than a year

Pros

Bonus + pay , performance is rewarded with monetary incentive. highly flexible and growth on the job is certain.

Cons

Work overtime to hit goals, jobs is very ethic and will change you

Advice to Management

Fulfil every incentive for employees,
See All 633 Reviews

Diversity & Inclusion at Afni

3.5
(51 Reviews)

Afni Photos

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Afni Interviews

Experience
Positive58%
Negative13%
Neutral28%
Getting an Interview
Applied online65%
In Person22%
Employee Referral6%
Difficulty
2.0
Average
HardAverageEasy

  1. Featured Interview
    [employerShortName] icon

    Customer Service Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview
    Application

    I applied online. I interviewed at Afni (United States) in Oct 2020

    Interview

    I filled out the application online. Set up an interview the same night for the next Wednesday. Short phone interview, and then I had to do the assessment that they emailed to me. I was offered the job the next day.
    Interview

    Name a time when you had to help an angry customer.

    1 Answers

See All 108 interviews

Afni Awards & Accolades

  • Torch AwardBetter Business Bureau of Central Illinois2012
  • Training Top 125, Training Magazine 2016Training Top 125, Training Magazine 20162016
  • Top 125 OrganizationsTraining Magazine2015
  • Training Top 125Training Magazine2014

Afni FAQ

(35 Questions)

All answers shown come directly from Afni Reviews and are not edited or altered.

See questions about:

What is health insurance like at Afni?

...The only one Ive run into is the cost of the health insurance....

December 10, 2019

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