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Afni Overview
Bloomington, IL
5001 to 10000 employees
1936
Company - Private
Staffing & Outsourcing
$100 to $500 million (USD) per year
Afni is a global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with their customers over the phone and through web chat. When customers connect with us, they need help. With each conversation, we can ... Read more
Mission: Our mission is to enable better outcomes through positive and worthwhile engagement with employees, clients, partners, and customers of the world's best brands.
Company Updates
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Afni is expanding in Bowling Green and will be having Grand Open House events on July 9th from noon-7 p.m. and July 10th from 10 a.m. to 7 p.m. Afni Bowling Green is under new management and looking to hire for 86 new jobs. Read more about it here: http://glassdoor.com/slink.htm?key=vQpIO.
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When you’re proud of the work you do every day, it shows. At Afni, we embrace a customer service focus and a culture of care throughout our global operations and across each program. Our clients recognize our efforts and continually honor us with accolades. Click here to read more: http://glassdoor.com/slink.htm?key=vQWIx
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Afni – Why Work For Us?
Afni is a U.S.-based global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with customers over the phone and through web chat. When customers connect with us, they need help. With each conversation, we have a chance to resolve an issue, lend a helping hand, and make someone’s day better. Everyone knows that helping people feels good. We like that about Afni.
We believe in working hard and treating people with respect. It’s all in a day’s work.
Being a good community partner is more than just setting up shop and creating jobs. We take our responsibility seriously and listen to the challenges our neighbors face. Then, we make an impact.
After all, providing jobs is just a portion of our community responsibility. Through AfniCARES, we help people live better.
Ways we help.
We support the organizations we care about, with the greatest need, in the cities where we live, work, and play. In short, our efforts feed the hungry, provide shelter and safe haven, build culture, support the troops, increase education, and fund research and medical care. We support organizations through financial contributions, volunteering our time and talent, and educating our team members of the mission and vision of community and national causes.
Get More than a Paycheck.
Afni's perks and benefits help you achieve your personal and professional goals.You get all the medical, dental, prescription, vision, and retirement benefits you’d expect from any major employer at an affordable price. Plus, our extras help you pursue the life you really want.
- Low-cost medical, dental, prescription, and vision insurance
- Incentive and bonus plans
- Competitive pay
- Dress for your day
- Paid time off
- $3,000 per year college tuition reimbursement
- Full-time schedules
- Fun events all the time
- Employee referral bonus programs
- Award-winning training program
Chances are you have a good idea of where you want to go in life. Even if you’re not sure, we’ll help you get there. We invest in your future in a lot of big ways and do everything possible to make sure you have a great career and a great life.
When you work here, you become part of the Afni family and can take your career and your life where you want to go. We’re here to pave the way for you to pursue your dreams and make a difference. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.
Afni Reviews
Afni429Approve of CEO
Ron Greene
136 Ratings
![Afni Logo]()
"Good pay"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsI worked at Afni full-time
Pros
Good pay, friendly environment, comfortable work space.
Cons
A lot of information to retain.
Advice to Management
Training in a non secure area so notes can be taken for those who need visual reenforcement of things learned. We all learn differently.
Afni 2018-07-27 18:53 PDT
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Afni Interviews
Experience
Experience
55%
30%
15%
Getting an Interview
Getting an Interview
62%
26%
4%
4
2
2
Difficulty
2.1
Average- Featured Interview
Helpful (3)
Accepted OfferPositive ExperienceEasy InterviewAfni 2016-09-17 19:56 PDTApplication
I applied online. The process took 2 days. I interviewed at Afni (Bloomington, IL) in August 2016.
Interview
The selection process has two sections. The first was a computer based test including Math, English and a simulation. This was followed by a personal interview. The computer based test was pretty easy with some basic math questions and some vocabulary. The personal interview was on a one on one basis with the usual questions, about yourself and your work experience, your work ethics etc.
Interview Questions
- Tell me about your previous work experience Answer Question
- Tell me about a situation where you had to multitask Answer Question
Afni Awards & Accolades
- Training Top 125, Training Magazine, 2014
- Top 125 Organizations, Training Magazine, 2015
- Training Top 125, Training Magazine 2016, Training Top 125, Training Magazine 2016, 2016
- Torch Award, Better Business Bureau of Central Illinois, 2012
Work at Afni? Share Your Experiences
