Afni Overview

  • Bloomington, IL
  • 5001 to 10000 Employees
  • 1936
  • Company - Private
  • HR Consulting
  • $100 to $500 million (USD)

CompetitorsState Farm, GEICO, COUNTRY Financial
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Afni is a global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with their customers over the phone and through web chat. When customers connect with us, they need help. With each conversation, we can resolve an ...
Mission: Our mission is to enable better outcomes through positive and worthwhile engagement with employees, clients, partners, and customers of the world's best brands.

Afni Reviews

Recommend to a Friend
Approve of CEO
Ron Greene
Ron Greene
305 Ratings
Former Employee, more than 1 year

"Great job"

Jun 13, 2022 - Inbound Sales Representative
Positive Outlook
No opinion of CEO


Strictly chat for its sales position. They offer great benefits and the PTO time accumulates once you start working in production. Awesome commission potential as well


Sometimes it can feel like you're being treated like a number, and they are not afraid to continuously load more responsibility and more things to sell on you.
See All 883 Reviews

Diversity & Inclusion at Afni

(236 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Afni Reviews and are not edited or altered.

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Afni Photos

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Afni Interviews

Getting an Interview
Applied online68%
In Person20%
Employee Referral5%

  1. Customer Service Representative Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    I applied online. The process took 5 days. I interviewed at Afni (Austin, TX) in Jul 2022


    I applied through a job board then the company reached back within 3-5 business days with an email asking to schedule a phone interview.The process was quick typically 30 minutes asking general questions and details about the position needed .

    How would i be a great fit for the company and my skills acquired.

    Answer Question

See All 134 interviews

Afni Awards & Accolades

  • Torch AwardBetter Business Bureau of Central Illinois2012
  • Training Top 125, Training Magazine 2016Training Top 125, Training Magazine 20162016

Popular Careers with Afni Job Seekers


Afni FAQ

(54 Questions)

All answers shown come directly from Afni Reviews and are not edited or altered.

See questions about:

What is paid time off like at Afni?

...The hours 7 to 3:30, and tuition reimbursement, the pto and sick time we get....

March 18, 2021

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People Also Ask about Afni

Employees rate Afni 3.4 out of 5 stars based on 883 anonymous reviews on Glassdoor.

To get a job at Afni, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Afni and prepare for tough questions.

Overall, 62% of employees would recommend working at Afni to a friend. This is based on 868 anonymously submitted reviews on Glassdoor.

61% of job seekers rate their interview experience at Afni as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Afni.

51% of employees think that Afni has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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