Agero Overview

  • www.agero.com
  • Medford, MA
  • 1001 to 5000 Employees
  • 1972
  • Company - Private
  • IT Services
  • $500 million to $1 billion (USD)

Agero is working with leading vehicle manufacturers and insurance carriers to drive the next generation of roadside assistance technology forward. An established industry leader, we’re putting technology front and center in our transformative digital roadside platform powered by ...
Mission: Our mission is to keep drivers safely moving forward through a powerful combination of people and technology, including breakthrough mobile and web apps, cloud software, and machine learning capabilities, designed to bring added safety and convenience to drivers everywhere while ...

Company Updates

September 6, 2021
KEY NOT FOUND: company-updates.categories.company-news
Our network of towing providers face the significant strain of managing high overhead costs, increasing insurance premiums, and sophisticated equipment maintenance, in addition to battling the unique labor shortages of 2021. To help support this valued community and the essential work they do, we launched a weekly summer sweepstakes rewarding our dedicated Owners, Dispatchers, and Drivers: the Agero Summer Hustle. Read more: https://bit.ly/3eZyj7P
Shared image - Keep On Hustlin': Summer Incentive Program For Service Providers
Keep On Hustlin': Summer Incentive Program For Service Providers
blog.agero.com
September 6, 2021
KEY NOT FOUND: company-updates.categories.company-news
We live and breathe to help consumers on the side of the road during an accident or breakdown event. But we know not everyone else does. So, it may be surprising to know that despite how frequently Americans experience a vehicle breakdown (about 1 in 3), there’s a lot of confusion about what a "roadside event," really is anyway. We dug into common roadside friction points for consumers, and here’s what we found: https://bit.ly/3sRGvMY
Shared image - The Roadside (Mis)Perception Problem: Why Only 1 in 3 Drivers Uses their Coverage to Resolve an Event
The Roadside (Mis)Perception Problem: Why Only 1 in 3 Drivers Uses their Coverage to Resolve an Event
blog.agero.com

The latest conversations about Tech

Join the conversation on

Tech

110.7K Members 

Ask candid career questions

Chat with the community.

-1 - https://www.fishbowlapp.com/bowl/technology/posts?cf=gd&utm_medium=Glassdoor&utm_source=glassdoor.com&utm_campaign=Overview&utm_content=Industry-content-integrated-Overview&utm_term=Agero~123127
Join the conversation on

Agero Reviews

3.1
48%
Recommend to a Friend
56%
Approve of CEO
Dave Ferrick
Dave Ferrick
203 Ratings
5.0
Current Employee, less than 1 year

"Great job"

Nov 28, 2021 - Response Associate
Recommends
Positive Outlook
Approves of CEO

Pros

The supervisors are there at the drop of a dime to help at any moment, feels great helping customers, great pay

Cons

Call volume can be pretty heavy at times
See All 462 Reviews

Diversity & Inclusion at Agero

3.5
(149 Reviews)

Diversity Programs & Initiatives

We foster a culture of inclusion and acceptance, providing education, resources, and space for dialogue focused on the importance of acceptance and examining assumptions, so together we create a workplace where all employees can express themselves authentically.

Agero is committed to imple

Diversity & Inclusion FAQs

All answers shown come directly from Agero Reviews and are not edited or altered.

How is diversity at Agero?

...They talk to you like an adult and treat you like a person, you accrue PTO from day one of employment, understanding management, sick time, a ton of advancement opportunities, good pay, company cares about diversity and human rights, great HR department...Read More

Read 2 more responses

Agero Photos

+ Add Photo
Agero photo of: MISSING VALUEAgero photo of: MISSING VALUEAgero photo of: MISSING VALUEAgero photo of: MISSING VALUEAgero photo of: MISSING VALUEAgero photo of: MISSING VALUEAgero photo of: MISSING VALUE

Agero Interviews

Experience
Positive62%
Negative25%
Neutral13%
Getting an Interview
Applied online68%
Employee Referral11%
Recruiter10%
Difficulty
2.5
Average
HardAverageEasy

  1. Cx Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    It was pretty simple and easy! Made me feel welcome for sure. I’d recommend if you’re looking for a fast pace job. Has a good team to help you if you need help with anything.
    Interview

    What is your job history in call center?

    Answer Question

See All 124 interviews

Agero Awards & Accolades

  • 100 Best Large Companies to Work ForBuilt In2021
  • Stevie Awards for Sales & Customer ServiceThe Stevie Awards2021
  • BIG Innovation Awards - Winning ProductsBusiness Intelligence Group2021
  • CIO100CIO2021
  • Excellence in Customer ServiceBusiness Intelligence Group2021

Popular Careers with Agero Job Seekers

JobsSalariesInterviews

Agero FAQ

(53 Questions)

All answers shown come directly from Agero Reviews and are not edited or altered.

See questions about:

What is paid time off like at Agero?

...They talk to you like an adult and treat you like a person, you accrue PTO from day one of employment, understanding management, sick time, a ton of advancement opportunities, good pay, company cares about diversity and human rights, great HR department...

April 22, 2021

Read more

See 13 more answers

Work at Agero? Share Your Experiences

or