Mission: Our mission is to transform the entire driving experience through an unmatched combination of innovative technology and human-powered solutions, including breakthrough mobile apps designed to bring added safety and convenience to drivers everywhere.
We're pleased to add George Horvat to our leadership team as Chief Operations Officer. George will be responsible for our Service Provider Network and Contact Center functions, delivering world-class service to more than 115 million vehicles in the U.S.
She's an accomplished communications professional, an influencer, a storyteller, a brilliant team builder, and she approaches tough problems with calm and humor. No wonder she made PR News' 2019 Top Women in PR list. Congratulations to Jeannine Booton! http://glassdoor.com/slink.htm?key=vQOXG
For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving. And we've become an industry leader as a result.
Agero is transforming the way people drive.
We’re making a difference – to others and to ourselves – by working with leading vehicle manufacturers and insurance carriers to drive the next generation of vehicle and mobile technology forward. It’s not just a job, it’s a mission to make driving smarter and safer for everyone.
Smile. Every day.
Working on something meaningful is awesome. Agero is also a place where you can be yourself. Where your opinion matters. Where you can accelerate your career in a stable, successful culture – at a company with over 20 years of experience in telematics. Life at Agero is balanced, fruitful, and rewarding.
We feel good about what we do.
We give back to our communities, to our neighbors, and to total strangers. And we smile often (it’s contagious). Above all, Agero helps people be their best, because everyone brings something unique.
We’re looking for nice people who are authentic, driven, and innovative to help us improve the driving experience for everybody.
Our teams are pushing the limits of mobile and big data tech to better understand and improve the driving experience. We’re innovating at a massive scale, maintaining best-in-class technology partners – including Amazon AWS, Nice/IEX, Salesforce and Stripe – and using serverless architecture and cloud computing to get out in front of challenges that impact tens of millions of drivers today and tomorrow. As part of the MIT Advanced Vehicle Technology consortium, Agero and MIT teams are leading the way in understanding the impact assisted-driver and more autonomous vehicles have on driver behavior. And our efforts are being noticed by all the right people: At the 2017 AWS re:Invent conference, Amazon CTO Werner Vogels highlighted Agero’s MileUp in both his keynote address and in breakout sessions, praising us for building this highly successful mobile app on a responsive, scalable platform using an entirely serverless mobile backend. Raj Behara, our VP of Mobile Engineering, also presented at the event, highlighting Agero’s early and successful use of Amazon Web Services (AWS).
Agero’s five state-of-the-art customer contact centers help us protect over 80 million motorists in North America – almost 1 in 3 vehicles on the road today. Our award-winning Customer Care Associates respond to nearly 11 million requests for roadside help each year, assisting 30,000 people a day in their time of need, during vehicle breakdowns, road events, and accidents.
Helping people is what we do, and we’re strongly committed to the communities where we work. Each of our five contact centers and our corporate headquarters are actively engaged in their communities, carrying on a strong tradition of giving back on an ongoing basis through a wide variety of corporate and individual fundraising efforts. We also sponsor and participate in established as well as ad hoc local volunteer initiatives. Our people care, and so do we.
I worked at Agero full-time (More than 3 years)
Great place to work and very flexible
lack of hours at times
Advice to Management
provide more hours so we can work
I applied online. The process took 2 weeks. I interviewed at Agero (Medford, MA) in January 2018.
Rewarding, demanding and exciting interview process. Recruiter guided me before each and every interview rounds.
1st call was with recruiter. It was very basic and questions about my experience and interests. Then 2 Skype interviews (with Hiring manager and senior data science engineer). I had to reschedule my interviews at the last moment due to my vacation but recruiter was very responsive and quick in rescheduling interviews.
Then, got a call for an onsite interview with senior engineers of the data science team. They were really nice and patient in asking questions. Each round was very interesting and questions were more around my experience. Mostly ML, statistics and AWS. Some behavioral questions. One of the round was about deriving a mathematical equation for a given scenario and then writing a pseudo code.
Lastly, I had a quick call with HR to make sure my visa status and processes. I was presented the verbal offer after 1 day. Overall it was very good experience.