Agero Overview

  • www.agero.com
  • Medford, MA
  • 1001 to 5000 Employees
  • 1972
  • Company - Private
  • Information Technology Support Services
  • $500 million to $1 billion (USD)

Agero is working with leading vehicle manufacturers and insurance carriers to drive the next generation of roadside assistance technology forward. An established industry leader, we’re putting technology front and center in our transformative digital roadside platform powered by ...
Mission: We’re powering the next generation of software-enabled driver safety services and technology, pushing the limits of big data to transform the entire driving experience. The majority of leading vehicle manufacturers and insurance providers use Agero’s solutions to strengthen ...

Company Updates

October 21, 2022
KEY NOT FOUND: company-updates.categories.company-news
Agero celebrates 50 years!
Shared image - Happy 50th Anniversary: Celebrating Five Decades of Innovation
Happy 50th Anniversary: Celebrating Five Decades of Innovation
blog.agero.com
September 6, 2021
KEY NOT FOUND: company-updates.categories.company-news
Our network of towing providers face the significant strain of managing high overhead costs, increasing insurance premiums, and sophisticated equipment maintenance, in addition to battling the unique labor shortages of 2021. To help support this valued community and the essential work they do, we launched a weekly summer sweepstakes rewarding our dedicated Owners, Dispatchers, and Drivers: the Agero Summer Hustle. Read more: https://bit.ly/3eZyj7P
Shared image - Keep On Hustlin': Summer Incentive Program For Service Providers
Keep On Hustlin': Summer Incentive Program For Service Providers
blog.agero.com

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Agero Reviews

3.0
48%
Recommend to a Friend
58%
Approve of CEO
Dave Ferrick
Dave Ferrick
258 Ratings
Featured Review
5.0
Current Employee, more than 3 years

"Great company, great people, meaningful work"

Oct 13, 2022 - Director of Learning and Development in Medford, MA
Recommends
Positive Outlook
Approves of CEO

Pros

Stable growing company with strong core values and a genuine desire to help our customers, clients and service providers. Opportunities to work on challenging impactful projects. Culture of

Cons

Sometimes we can take on a lot of priorities

Advice to Management

Keep doing what we are doing and focus on the most meaningful projects
See All 594 Reviews

Diversity & Inclusion at Agero

3.4
(248 Reviews)

Diversity Programs & Initiatives

Agero cultivates a culture of diversity where employees are supported, respected, and valued. We embrace and celebrate all differences and recognize the benefits that diversity and inclusion bring to our workforce and business. 

It is part of Agero’s social corporate responsibility to foster an environment where employees feel they can bring their whole selves to work. We embrace and celebrate all differences and recognize the benefits that diversity and inclusion bring to our workforce and business. Our evolving culture continues to learn from each other and our communities. At the forefront of these efforts, our employee-led Associate Resource Groups (ARGs) provide space

Diversity & Inclusion FAQs

All answers shown come directly from Agero Reviews and are not edited or altered.

How is diversity at Agero?

...They talk to you like an adult and treat you like a person, you accrue PTO from day one of employment, understanding management, sick time, a ton of advancement opportunities, good pay, company cares about diversity and human rights, great HR department...Read More

Read 3 more responses

Agero Photos

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Agero Interviews

Experience
Positive63%
Negative24%
Neutral13%
Getting an Interview
Applied online68%
Recruiter11%
Employee Referral10%
Difficulty
2.4
Average
HardAverageEasy

  1. Customer Service Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    The interview was very detailed and specific and the interviewer was very clear, direct, and helpful. She answered all my questions and explained the next steps to come in the process.
    Interview

    How well can you deal with majority of customers in an upset state?

    1 Answers

See All 135 interviews

Agero Awards & Accolades

  • North America Product Leadership AwardFrost & Sullivan2022
  • Built In's 2022 Best Places to Work AwardsBuiltin2022
  • Best Midsize Employers by ForbesForbes2022
  • 100 Best Large Companies to Work ForBuilt In2021
  • Stevie Awards for Sales & Customer ServiceThe Stevie Awards2021

Popular Careers with Agero Job Seekers

JobsSalariesInterviews

Agero FAQ

(49 Questions)

All answers shown come directly from Agero Reviews and are not edited or altered.

See questions about:

What is paid time off like at Agero?

...They talk to you like an adult and treat you like a person, you accrue PTO from day one of employment, understanding management, sick time, a ton of advancement opportunities, good pay, company cares about diversity and human rights, great HR department...

April 22, 2021

Read more

See 16 more answers

People Also Ask about Agero

Employees rate Agero 3 out of 5 stars based on 594 anonymous reviews on Glassdoor.

To get a job at Agero, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Agero and prepare for tough questions.

Overall, 48% of employees would recommend working at Agero to a friend. This is based on 554 anonymously submitted reviews on Glassdoor.

63% of job seekers rate their interview experience at Agero as positive. Candidates give an average difficulty score of 2.4 out of 5 (where 5 is the highest level of difficulty) for their job interview at Agero.

45% of employees think that Agero has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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