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Agero Overview
- www.agero.com
- Medford, MA
- 1001 to 5000 Employees
- 1972
- Company - Private
- IT Services
- $500 million to $1 billion (USD)
Agero is working with leading vehicle manufacturers and insurance carriers to drive the next generation of roadside assistance technology forward. An established industry leader, we’re putting technology front and center in our transformative digital roadside platform powered by ...
Mission: Our mission is to keep drivers safely moving forward through a powerful combination of people and technology, including breakthrough mobile and web apps, cloud software, and machine learning capabilities, designed to bring added safety and convenience to drivers everywhere while ...
Company Updates
September 6, 2021
KEY NOT FOUND: company-updates.categories.company-news
Our network of towing providers face the significant strain of managing high overhead costs, increasing insurance premiums, and sophisticated equipment maintenance, in addition to battling the unique labor shortages of 2021. To help support this valued community and the essential work they do, we launched a weekly summer sweepstakes rewarding our dedicated Owners, Dispatchers, and Drivers: the Agero Summer Hustle. Read more: https://bit.ly/3eZyj7P
Keep On Hustlin': Summer Incentive Program For Service Providers
blog.agero.com
September 6, 2021
KEY NOT FOUND: company-updates.categories.company-news
We live and breathe to help consumers on the side of the road during an accident or breakdown event. But we know not everyone else does. So, it may be surprising to know that despite how frequently Americans experience a vehicle breakdown (about 1 in 3), there’s a lot of confusion about what a "roadside event," really is anyway. We dug into common roadside friction points for consumers, and here’s what we found: https://bit.ly/3sRGvMY
The Roadside (Mis)Perception Problem: Why Only 1 in 3 Drivers Uses their Coverage to Resolve an Event
blog.agero.com
Opens the Fishbowl by Glassdoor site in a new window
Agero Reviews
3.1
★★★★★
Recommend to a Friend
Approve of CEO
Dave Ferrick
203 Ratings
★★★★★
"Great job"
Nov 28, 2021 - Response Associate
Recommends
Positive Outlook
Approves of CEO
Pros
The supervisors are there at the drop of a dime to help at any moment, feels great helping customers, great payCons
Call volume can be pretty heavy at timesDiversity & Inclusion at Agero
3.5
★★★★★
(149 Reviews)
Diversity Programs & Initiatives
We foster a culture of inclusion and acceptance, providing education, resources, and space for dialogue focused on the importance of acceptance and examining assumptions, so together we create a workplace where all employees can express themselves authentically.
Agero is committed to imple
Diversity & Inclusion FAQs
All answers shown come directly from Agero Reviews and are not edited or altered.
How is diversity at Agero?
...They talk to you like an adult and treat you like a person, you accrue PTO from day one of employment, understanding management, sick time, a ton of advancement opportunities, good pay, company cares about diversity and human rights, great HR department...Read More
Agero Interviews
Experience
Positive62%
Negative25%
Neutral13%
Getting an Interview
Applied online68%
Employee Referral11%
Recruiter10%
Difficulty
2.5
AverageHardAverageEasy
Cx Representative Interview
Anonymous Employee in United StatesAccepted OfferPositive ExperienceAverage InterviewInterview
It was pretty simple and easy! Made me feel welcome for sure. I’d recommend if you’re looking for a fast pace job. Has a good team to help you if you need help with anything.InterviewWhat is your job history in call center?
Answer Question
See All 124 interviews
Agero Awards & Accolades
- 100 Best Large Companies to Work For, Built In, 2021
- Stevie Awards for Sales & Customer Service, The Stevie Awards, 2021
- BIG Innovation Awards - Winning Products, Business Intelligence Group, 2021
- CIO100, CIO, 2021
- Excellence in Customer Service, Business Intelligence Group, 2021
Popular Careers with Agero Job Seekers
Agero FAQ
(53 Questions)
All answers shown come directly from Agero Reviews and are not edited or altered.
What is paid time off like at Agero?
...They talk to you like an adult and treat you like a person, you accrue PTO from day one of employment, understanding management, sick time, a ton of advancement opportunities, good pay, company cares about diversity and human rights, great HR department...
April 22, 2021
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