Aha!

Aha! Interviews

1. Sep 19, 2023

   Senior UX Designer Interview

   Anonymous Employee in Canada

   No Offer

   Negative Experience

   Difficult Interview

   Interview

   I went through a hiring process with Aha!, and the experience was manipulative and disrespectful. It extended my period of unemployment and worsened my financial situation. Here's a summary of what happened: * 1. Initially promised 4 interviews in 2 weeks, but it extended to 8 interviews and meetings (extra interviews labeled as "meetings”) over 33 days, involving over 35 email exchanges and random calls from the hiring manager. * 2. From the third interview, they consistently implied an offer, using phrases like 'congratulations,' 'we've got good news for you!' 'the team is very impressed!' and 'we'd like to give you an offer!' The interviews eventually increased to 8. * 3. Although the job post was for a full-time position, they later mentioned it would be a contract role with undisclosed benefits "not mentioned in the offer letter." I asked for them in written form but was ignored. * 4. There was a rush and pressure to obtain a 'yes' to a verbal offer without allowing me enough time to review the contract. * 5. They requested a home assignment for their product as part of the interview process, which can be considered as unpaid work. * 6. The written offer was rescinded just as I was about to sign and return it even after they conducted reference checks with the three contacts I provided. I requested a reason but they simply stated that they had decided to go with another candidate, which didn't sound reasonable at all given the stage of the hiring process. * Throughout the process, especially with the CEO, there were frequent changes in their statements, leading to significant time wasted. It was the most manipulative and disrespectful interview experience I've ever had. I would recommend nobody apply to this company. -------------- * - They rescinded the written offer without even saying “Sorry”. It should have been decided upon earlier if you respected candidates who applied for their company. * - I briefly questioned the job title change from UX Designer to Sr. UX Designer since there was a discussion about the role regarding Sr. vs Intermediate and I was quickly aligned with it during our discussion, which should be understandable. * - They didn’t provide the benefit information in written format and was somewhat complex to understand them all, verbally. I asked a question to confirm, and we agreed that it met my salary expectations. * - The written offer was sent on Friday evening. It was two days after the verbal offer, which was 2 days delayed from when you promised to provide it. As I clearly communicated with them, I was out of town and I needed a bit of time to review the written offer before signing, which can’t be the reason for rescinding.
   

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