Working at Aimco Apartment Homes | Glassdoor

Aimco Apartment Homes Overview

Denver, CO
1001 to 5000 employees
1994
Company - Public (AIV)
Real Estate
$1 to $2 billion (USD) per year
Aimco is a Real Estate Investment Trust (REIT) headquartered in Denver, Colorado and is one of the largest owners and operators of apartment homes in the country. Led by Chairman and CEO Terry Considine, Aimco is a top provider of apartment homes to nearly 250,000 residents ... Read more

Mission: To consistently provide quality apartment homes in a respectful environment delivered by a team of people who care.

Company Updates

  • Aimco (NYSE: AIV) recently announced 4th quarter results for 2018. Find out all the details by visiting http://glassdoor.com/slink.htm?key=vQZTf

  • The Aimco team made a major investment in the DC-area last week with the acquisition of Avery Row, a high-end, boutique apartment community with 67 apartment homes. The community is in Arlington, Virginia, just over the Key Bridge across from Georgetown and three miles from downtown DC. The property is conveniently located near major jobs centers, amenities, and public transit within the Rosslyn-Ballston Corridor of Arlington.

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Aimco Apartment Homes Video

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Aimco Apartment Homes – Why Work For Us?


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Property Operations is the heart and soul of Aimco. As one of the largest owners and operators of apartment communities in the United States,

we are dedicated to ensuring that every aspect of our communities is run professionally, with the utmost respect for your happiness and safety.

Exceptional operations start with a professional, well-trained community team.
Every member of the Aimco community team is focused on making moving in easier, life simpler and providing a true sense of community for you. Unlike many apartment communities, our team members are on site daily so we get to know the people who live there and respond quickly to needs.

Our Community Managers ensure the leasing experience is worry-free and are constantly finding ways to make you feel even more at home. Our Service Managers make sure each apartment home is ready for move in and that the community is clean and well cared for. When the inevitable service needs do arise, we solve problems quickly and professionally.

We give our team the tools to serve customers better.
Our team members have the benefit of hands-on and computer-based training to make sure we are ready to offer the highest level of care for our customers. Plus, we offer one-on-one training at each of our apartment communities, so the same Aimco service and expertise is found at all of our locations across the country.

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The most important part of our mission is customer satisfaction.
At Aimco, we are passionate about making sure you are happy. Through our customer touch point program, we conduct comprehensive surveys to assess your satisfaction levels beginning with the leasing process to your move-in day. We continue to conduct regular surveys of current and former residents in order to ensure that we are doing our best to meet your needs and to find new ways to make our communities even better.

We make a promise to our residents to respond to communications within one business day and be available 24/7 for emergency maintenance. We’re proud of the fact that many residents have lived with us for more than 20 years - in fact we have one of the highest retention rates in the industry. 

We take safety seriously.
We know you trust us to provide a safe and secure place to call home. We take great measures to make safety a priority at all of our communities.

We’re forward thinking.
We know you want life to be more convenient than ever. So we invest in technology to make life easier for both our team members and residents. We use a web-based, industry-leading platform that allows us to offer superior service, more added benefits and streamlined processes.

We believe in the power of community.
We hire team members who are dedicated to making each of our communities feel like home. We foster an atmosphere of kindness, respect and friendship and encourage you to use clubhouses, common areas, gyms and pool areas to meet your neighbors and hold social events.

The resources of a national company. The attention of a local team.
Each of our communities is part of the Aimco family. Our goal is to make sure each of our apartment communities thrive – and you benefit from a professional, collaborative team effort.


Aimco Cares, our philanthropic arm, was created to assist team members, contribute to charitable organizations, and have a positive impact on the communities where we do business. Our goals are to take care of the Aimco familyand the communities in which we live and work.  Aimco has been recognized as one of Colorado's Top Workplaces, due in large part to our Aimco Cares program's success.

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We offer an annual scholarship program for college-aged children of team members. Since 2004, Aimco has awarded 491 college scholarships to help team members with the cost of higher education. When team members are faced with unexpected financial emergencies, Aimco Cares 4 U provides help to ease the burden. And when team members are deployed for active military duty, Aimco continues to pay their full salaries and benefits during their service to our country.

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Building community is a priority for Aimco. We provide 10 paid hours to each team member annually to volunteer in local communities. Each year, Aimco Cares sponsors two national weeks of community service during which team members collectively contribute thousands of volunteer hours to hundreds of non-profit and community organizations - more than 145 separate events were held nationwide in 2014!

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Through the annual Aimco Cares Charity Golf Classic, we have raised nearly $2.93 million for charitable causes since the tournament began in 2004. Beneficiaries have included the Tragedy Assistance Program for Survivors (TAPS), which provides counseling and support services to children and spouses of military personnel who have made the ultimate sacrifice; Project Sanctuary, which offers family retreats that offer a constructive and unique way for our nation's heroes to reconnect with loved ones and readjust to life at home; and the Aimco Opportunity Scholarship Fund for college-bound students living in subsidized affordable housing in partnership with the National Leased Housing Association.

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Aimco’s business activities are defined by a commitment to our corporate mission and vision, which in addition to our values, continually shape the Aimco culture. In all our dealings with residents, team members, business partners and stockholders, we aim to be the best owner and operator of apartment communities and an outstanding corporate citizen.

OUR MISSION

To consistently provide quality apartment homes in a respectful environment delivered by a team of people who care.

OUR VISION

To be the best owner and operator of apartment communities, inspired by a talented team committed to exceptional customer service, strong financial performance, and outstanding corporate citizenship.

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A TOP WORKPLACE IN COLORADO

Denver Post Top Workplaces in ColoradoAimco was ranked on the Denver Post's 2015 list of the Top Workplaces in Colorado!  For the third consecutive year, we were recognized for living our values, fostering a culture of success and working collaboratively every day to achieve our goals; all of which makes Aimco a great place to work.

 Property Operations

Sales and Management Careers


Leasing Consultant

  • Sales and Customer Service focus
  • Competitive bonus structure
  • Dynamic career path
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Community Manager

  • Community Managers provide sales and service leadership for their team
  • Build relationship with prospects, residents, and Aimco Team Members
  • Coast to coast career opportunities


Maintenance Careers

Service Technician
  • The ideal Service Technician has a jack-of-all-trades aptitude for plumbing, electrical, HVAC, and appliance repair
  • Provide world-class customer service to residents
  • Work-life balance, on-the-job training, and promotional opportunities
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Service Managers

  • Maintenance Leaders who are responsible for community maintenance and facilities operations
  • Ensures the Maintenance team receives appropriate on the job training and mentoring
  • Career advancement opportunities


Corporate Careers

Corporate

  • Opportunities in various departments including Operations, Marketing, Finance, Human Resources
  • Recognized for living our values, fostering a culture of success and working collaboratively every day.

Shared Service Center

  • Aimco's contact center is located in Greenwood Village, CO
  • Home to our team members who support our field communities

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A Culture of Success

At Aimco we are dedicated to creating a culture where our team members are happy and successful. We’re proud that our team members have been with us an average of seven years. Their longevity and commitment helps us provide customers with the absolute best in services, and translates to a more successful company for all. In the last year, over 50 percent of all open positions and 70 percent of management positions were filled internally by Aimco team members. We are dedicated to making sure each member of our team grows professionally during their time with us and are well-prepared for success, now and in the future.

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Aimco Apartment Homes Reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Aimco Apartment Homes Chairman, President, and CEO Terry Considine
Terry Considine
191 Ratings
  • Featured Review

    "GRAND SLAM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Denver, CO
    Current Employee - Service Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aimco Apartment Homes full-time (More than 10 years)

    Pros

    We do the right thing…always! I am proud to say I have been with Aimco for thirteen years! Last year I was feeling the work load was becoming overwhelming and I was stressing out about it! Luckily I had a dream job with another company drop in to my lap! It was a brand new ground up community, closer to home cutting my commute in half and a slight but not substantial pay cut. Well I left Aimco after 12 years of service! It was not long after this that I realized this new dream position was not my cup of tea! My day to day was very lax and consisted of keeping the office and clubhouse facilities clean, and really taking a back seat to all of the maintenance decisions being made. This made for very long days! It was at this point I decided I would not be staying at this “Dream Position”! I thrive on success and the difference I make in the lives of my fellow teammates and residents. I want to make or help make the decisions if I am the closest one to what is actually going on. Guess what.. I had that as a ten year team member at Aimco, however that ship had sailed. Around this time a past Aimco colleague had contacted me saying a position was opening, my first thought was nah, I just left 6 weeks ago! Well then I continued to think about what Aimco had done for me in the past and how they actually made me feel as a team member, and you know you just don’t see that everywhere! After making contact with Aimco leadership and having some phone conversations I was COMING BACK!! Not only did they bring me back with all the benefits I had when I left they even gave me a slight increase in compensation! Upon my arrival after the 10 week hiatus I felt reenergized and felt a different energy coming from Aimco! We truly drive innovation and change! I am sure anyone that is reading this has heard “ Build the Bench” yup we do that here at Aimco, we give everyone the tools and training to get where ever they want to go within the organization. However what I don’t think everyone realizes…here at Aimco we are LOADING THE BASES and the GRAND SLAM is right around the corner. We have a TON of talent working here at Aimco and invite anyone that is ready to invest in their career growth to look into us! If you are the type of person that thrives on results, productivity, success and at the end of the day that feeling of accomplishment you know where to go!

    Cons

    Well I have read some feedback about cons at Aimco and yes some are true, We do work weekends and holidays time to time, We do work some crazy hours at times, We do get calls in the middle of the night, We do make crazy changes in process, We do at times make mistakes. However there is a key word here and it is “WE”! I just want to say this is WORK and that is what We do! People call Aimco home for all of these so called “CONS”

    Advice to Management

    Continue to find ways to recognize team members, ISAT cash is a great program and hope to continue to see this type of thing.

See All 361 Reviews

Aimco Apartment Homes Photos

Aimco Apartment Homes photo of: Front of property
Aimco Apartment Homes photo of: We love our team members
Aimco Apartment Homes photo of: https://vetpuppyforlife.org/
Aimco Apartment Homes photo of: Aimco Cares
Aimco Apartment Homes photo of: Aimco Cares
Aimco Apartment Homes photo of: Aimco Cares
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Aimco Apartment Homes Interviews

Experience

Experience
64%
14%
22%

Getting an Interview

Getting an Interview
57%
20%
6%
6
6
5

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Associate Manager Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Aimco Apartment Homes (Los Angeles, CA) in June 2018.

    Interview

    The interview process was very professional. A company recruiter contacted me on LinkedIn. Expressed a interest in my work experience and asked all the right questions. Was very through on the process that would take place and who they were looking for. The entire interview process was extremely transparent, which I appreciated. I was able to finish the interview process within a week.

    Interview Questions

    • How would the work experience you have now tie into the property management industry?   Answer Question
See All 65 Interviews

Aimco Apartment Homes Awards & Accolades

  • Top Workplaces in Denver(Midsize Companies), The Denver Post, 2013
  • Top Workplaces in Denver(Midsize Companies), The Denver Post, 2014
  • Top Workplaces in Denver(Midsize Companies), The Denver Post, 2015
  • Top Workplaces 2016, The Denver Post, 2016
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Work at Aimco Apartment Homes? Share Your Experiences

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