Proud to be New Zealand’s national carrier
Air New Zealand is a global airline with a uniquely Kiwi approach to doing business. As a passionate ambassador for New Zealand, we love sharing our hospitality with people from around the world.
"He aha te mea nui o tea o? What is the most important thing in the world? He tangata, he tangata, he tangata. It is the people, it is the people, it is the people."
Connecting people to the world
Air New Zealand operates more than 4,000 flights every week. We connect people to destinations in New Zealand and in Australia, the Pacific Islands, China, Japan, Hong Kong, Vietnam, Bali, Singapore, Canada, USA, South America and the United Kingdom.
Greeting people with a friendly Kia ora, making time for a chat, going above and beyond to make every journey a great experience from start to finish – that’s the Air New Zealand difference.
Our people look after the needs of 13 million customers every year.
Leading the way
At Air New Zealand we’re never satisfied with the status quo. If there’s a way to do something better, faster or more efficiently, you can bet our people are working on it. Our inspiring leadership team and strong corporate values guide us to keep creating innovative solutions and deliver world-leading customer service that consistently sets the benchmark in the industry.
We’ve been named New Zealand's most reputable organisation, and that reputation extends far and wide around the world. Whether our people are on the ground, in the air or behind the scenes, everyone who works here is part of our success and valued for the contribution they make to our business.
Working towards sustainability
Our aim is to become one of the world's most sustainable airlines. Under our sustainability framework, we have a number of initiatives that are helping us to supercharge New Zealand's success; socially, environmentally and economically.
The Air New Zealand difference
There’s never been a more exciting time to join Air New Zealand. With direct flights to 15 countries and 21 regional destinations, Air New Zealand is an airline of choice for international and local travellers.
What makes us so popular? It’s our passion for innovation, our uniquely Air New Zealand customer service and most importantly, our wonderful team of people.
Every Air New Zealander – from our pilots to our finance team – has that unique Kiwi ‘can do’ attitude that helps us deliver the world-class service with a smile we’re famous for.
Take your career to new heights
We’re a global business with many opportunities to get ahead in this fantastic industry.
If you have the skills and talent we need, you can work in any part of the business you choose from Airport & Airline Operations, Cabin Crew, Cargo, Corporate, Engineering, Pilots or Digital.
Enjoy the rewards
People love working here because we provide a supportive environment with plenty of opportunities to progress your career. When it comes to reward, we offer excellent development initiatives, discounts, employee benefits and performance-related incentives depending on your role. Staff travel on our airline is a valued privilege
Become one of us, and we’ll help your career take off. Take a look at the roles we have available to find out where you can make your mark at Air New Zealand.
Air New Zealand is more than just an airline. It’s a place where you'll feel free to share your big ideas and little suggestions, because we value your insights and contribution to our business.
It’s also the reason why we’re a world leader in innovative products – like the Economy SkyCouch™ that creates a more comfortable space for families and couples travelling together. And the Airband™, a digital wristband for unaccompanied children that tracks them at key stages throughout their journey. These are just a couple of examples where we’ve listened to what our people had to say and turned their ideas into reality.
But we’re not stopping there. We’re an ambitious team – always finding ways to go further, fly higher. If that sounds exciting to you, then you could be just the person we need here at Air New Zealand.
Qualifications and experience are important, but that’s not all we look for when we decide who will join our team. Here are the qualities we value in our people.
Welcome as a friend
This is how we treat all our customers. No matter how tough things may get for us, we always serve our customers with the warmth and respect they deserve.
It’s about being resourceful and pro-active. An attitude that never accepts something can’t be done if the opportunity is worth stretching for.
We don’t hide behind jargon and small print when we communicate with our customers. It’s about being open and honest – authentically you. Sincerity not fakery.
Share your New Zealand
Customers appreciate it when we show our passion and spirit for who we are and where we’re from. Representing the best of New Zealand and all it stands for.
Every day is different, but the one constant is our desire to be the best that we can be.
At Air New Zealand, we’re proud of our engaged and inclusive culture. Here you’ll work alongside colleagues with diverse perspectives, experiences, cultures, genders and age – no matter which area of our business you work in.
Our diverse workforce reflects our diverse customer base and helps us better serve their needs. It also makes us more innovative – having many different points of view helps us come up with new ideas, make better decisions and ultimately become a more successful business.
There’s no typical Air New Zealander, because we all have different backgrounds, experiences and working styles. Our commitment to diversity has helped create a vibrant working environment where everyone feels welcome.
Proud to support Pride
Air New Zealand has a Pride Network for LGBT employees and is a long-term supporter of the Auckland Pride Parade, an annual event that celebrates New Zealand’s LGBT Community.
Connecting women to more opportunities
We're committed to having 40 per cent female representation in our Senior Leadership Team by 2020. To help achieve this target, Air New Zealand has set up a Women’s Network in Auckland, Wellington and Christchurch, organising events, coaching and mentoring for women throughout the business.
Helping young professionals get ahead
Our Young Professionals Network for under 30s helps Air New Zealanders across the business who are in the early stages of their career develop their skills and progress their careers within Air New Zealand.
Nurturing New Zealand’s unique culture
We organise a variety of cultural events in Auckland, Wellington and Christchurch through our Culture Group and our Maori and Pasifika Network.
I have been working at Air New Zealand full-time (More than a year)
The Kiwi culture is great, very inviting to foreigners working for ANZ's offshore offices. Great benefits and friendly work environment. The ANZ brand is top notch in the industry.
Probably need to be willing to relocate to Auckland, NZ to further career in top management positions
Advice to Management
keep up the good work!
I applied online. The process took 2 weeks. I interviewed at Air New Zealand.
Phone interview with the head office, then a formal interview with the hiring department and an HR rep. After the formal interview there was an informal meeting with the department to discuss experience and fit.