Working at AirHelp | Glassdoor

AirHelp Overview

Berlin (Germany)
501 to 1000 employees
2013
Company - Private
Internet
Unknown / Non-Applicable
Competitors

Unknown

87% of the world’s air travelers don’t know their rights, and 68% of them feel as if they are not given the information they need by the airlines.
AirHelp fights for their rights and uses our industry expertise to inform, educate, and assist ... Read more

Mission: We want to create a better experience for air passengers and airlines when flights are delayed by promoting and enforcing air passenger rights all over the world.

AirHelp Reviews

  • Helpful (1)

    "I am using everything I have ever learned to make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AirHelp full-time (Less than a year)

    Pros

    (1) I have a chance to use all of my skills to make a difference for my team, and the customers. (2) Startup world is fast paced, different each day. (3) Truly international company, helps me learn about the world and understand different culture

    Cons

    (1) Chaotic because it's a startup and globally distributed. (2) Phone calls with different countries take some time to get used to.

    Advice to Management

    Keep growing. Keep hiring amazing people. Thanks for giving us freedom to do our work.

See All 89 Reviews

AirHelp Photos

AirHelp photo of: berlin housewarming party '19
AirHelp photo of: AirHelp HQ in Berlin
AirHelp photo of: AirHelp HQ in Berlin
AirHelp photo of: AirHelp HQ in Berlin
AirHelp photo of: AirHelp HQ in Berlin
AirHelp photo of: AirHelp HQ in Berlin
See All PhotosSee All

AirHelp Interviews

Experience

Experience
56%
0%
44%

Getting an Interview

Getting an Interview
88%
6%
6%

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Marketing Specialist Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at AirHelp (New York, NY).

    Interview

    It was unprofessional and mess with taxes. (It employed people as an offshore business.) They were open about this. They also asked for a lot of materials to test work quality, with unreasonable deadlines and over the weekend, and they never even gave feedback after prom delivery. They just disappeared and became unreachable.

    Interview Questions

    • If I was okay to make "special arrangements" for taxes.   1 Answer
See All 16 Interviews

AirHelp Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at AirHelp? Share Your Experiences

AirHelp
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or