Working at AirHelp | Glassdoor

AirHelp Overview

New York, NY
501 to 1000 employees
2013
Company - Private
Airlines
Unknown / Non-Applicable
Unknown
Based out of Gdańsk, Poland, we are travellers helping travelers make what we love – travelling – less stressful! We help get compensation for airplane passengers that have experienced delayed, cancelled, and overbooked flights. As we grow, we are ... Read more

Mission: Helping airlines and their passengers fly happy.

No matter your time zone, AirHelp employees are available around-the-clock to assist you.

AirHelp Reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Henrik Zillmer
21 Ratings
  • Helpful (1)

    "I am using everything I have ever learned to make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AirHelp full-time (Less than a year)

    Pros

    (1) I have a chance to use all of my skills to make a difference for my team, and the customers. (2) Startup world is fast paced, different each day. (3) Truly international company, helps me learn about the world and understand different culture

    Cons

    (1) Chaotic because it's a startup and globally distributed. (2) Phone calls with different countries take some time to get used to.

    Advice to Management

    Keep growing. Keep hiring amazing people. Thanks for giving us freedom to do our work.

See All 35 Reviews

AirHelp Photos

AirHelp photo of: Our team in 2015
AirHelp photo of: Work with a view
AirHelp photo of: Our future building
AirHelp photo of: Our current building
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AirHelp Interviews

Experience

Experience
60%
0%
40%

Getting an Interview

Getting an Interview
80%
10%
10%

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Marketing Specialist Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at AirHelp (New York, NY).

    Interview

    It was unprofessional and mess with taxes. (It employed people as an offshore business.) They were open about this. They also asked for a lot of materials to test work quality, with unreasonable deadlines and over the weekend, and they never even gave feedback after prom delivery. They just disappeared and became unreachable.

    Interview Questions

    • If I was okay to make "special arrangements" for taxes.   1 Answer
See All 10 Interviews

AirHelp Awards & Accolades

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