Working at Airbnb | Glassdoor

Airbnb Overview

San Francisco, CA
1001 to 5000 employees
2008
Company - Private
Hotels, Motels, & Resorts
$500 million to $1 billion (USD) per year
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone.

Whether an apartment for a ... Read more

Glassdoor Awards

Best Places to Work: 2017 (#35), 2016 (#1)

Top CEOs: 2015 (#48)

Company Updates

  • It is a great honor to announce that Airbnb has been named a ‘Best Place to Work for LGBTQ Equality’ for 2018!

    Best Places to Work 2017 | Human Rights Campaign

    From banking to retail, read our list of the Best Places to Work based on ratings in HRC's 2017 Corporate Equality Index.

  • Recruiting isn't just a work thing - Check out how some members of Airbnb's Recruiting team use their career super powers for good!

    Building Belonging: Recruiting for our Local Community

    Volunteering one's professional talents in San Francisco is often straightforward. If you're a developer, you can help build a website that locates services for families. If you're a designer, perhaps you've simplified the sign-up flow for a school's enrollment program. If you're a builder, you can help create homes from reclaimed materials.

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Airbnb – Why Work For Us?


Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone or tablet.

Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 34,000 cities and 190 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions.

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undefinedNathan Blecharczyk
CTO & Co-Founder

Nathan is the co-founder and CTO at Airbnb. He oversees the technical strategy of the company, and is dedicated to building a team of world-class engineers to keep Airbnb at the forefront of the industry. Nathan became an entrepreneur early on running a business while he was in high school, selling to clients in more than 20 countries. He received a degree in Computer Science from Harvard University and held several engineering positions with Microsoft, OPNET Technologies and Batiq before becoming a co-founder at Airbnb.

undefinedBrian Chesky
CEO & Co-Founder

Brian is the co-founder and CEO at Airbnb. He drives the company's vision, strategy and growth as it provides interesting and unique ways for people to travel and changes the lives of its community. Under Brian's leadership, Airbnb stands at the forefront of the sharing economy, and has expanded to over 1,000,000 listings in 190 countries. Brian met co-founder Joe Gebbia at the Rhode Island School of Design where he received a Bachelor of Fine Arts in industrial design.

undefinedJoe Gebbia
CPO & Co-Founder

Joe is the co-founder and CPO at Airbnb. He leads the product team in creating meaningful experiences through intuitive design, and oversees Airbnb's brand and product development. Joe draws on his previous experience as a designer at Chronicle Books, as well as his development of a green design site and several consumer products. He earned dual degrees in Graphic Design and Industrial Design at the Rhode Island School of Design, where he met co-founder Brian Chesky.

Together at Airbnb

No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town.

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Be a Host

Serve others so they feel they belong. We stretch our empathy until our guests feel 100% appreciated. Everyone is a guest.

Champion the Mission

Create a global experience of belonging for anyone, anywhere. Those who work for, in, or around Airbnb agree to champion the mission by living it.


Every Frame Matters

Think holistically. Execute with obsession to detail. Success is measured by pride, not credit.

Be a "Cereal" Entrepreneur

Everyone is creative. Think scary big. Volunteer for impossible situations. Get things done.

Simplify

In every complex or impossible situation, we so clearly define the outcomes that all distractions are eliminated.

Embrace the Adventure

We have fun welcoming uncertainty. We master chaos through flexibility and youthful curiosity.

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We Learn from the Best

We're dedicated to constant learning. That's why we organize Fireside Chats, which bring in industry leaders to share their experiences and wisdom. From CEOs to musicians, these leaders always have something invaluable to teach us.



Building at Airbnb

Airbnb is the world's largest marketplace for space, and we keep getting bigger every day. With 10 million nights booked and counting, we're constantly tackling challenges in search algorithms, payments, fraud prevention, and growth — all while maintaining a beautiful user experience. We want to build solutions to these problems that are scalable, performant, and elegant, and we're looking for talented people to help us do just that.

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Learn Together

We believe that engineering is a continuous process of learning and improvement, and that the best way to learn is by getting help from your fellow engineers. All of our engineers hang out in chat rooms so that we can keep informal knowledge sharing (and meme bombing) flowing — and because coding is more fun when you do it together. We host biweekly tech talks, both internal and external, so that everyone gets a chance to become the best at their craft.

Pixelwax

That's our word for the dedication and craftsmanship we bring to our work. For us, engineering isn't just a job but a practice that we want to perfect. We aim to keep our systems modular, our code clean, and our documentation clear, and we follow the Cub Scout philosophy of leaving things better than you found it. It's not just about the code — putting the right processes and tools in place to make developers happy and efficient is important to u s because it gives us the time to focus on polishing the product.


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University Recruiting at Airbnb

We're listeners and advocates, mentors and hosts. We view students as individuals, the recruiting process as a shared adventure, and decisions as conversations. Our mission is to open Airbnb's doors to the next class of interns and new grads who are ready for a life-changing experience and excited to create a world of belonging.

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New Graduates

At Airbnb, we look for new grads who are ready to dive into our codebase and have an immediate impact on our product and the millions of lives it touches. Our exponential growth over the past year has come with immense technical challenges. As a new grad, you will be trusted with diverse, critical projects, and you'll be empowered to build tools, features, and infrastructure, often from scratch. We welcome technically agile new grads who are passionate about reimagining the travel industry and who seek to be part of a company that's creating a new kind of global community.

Engineering Intern Program

During your twelve weeks as an engineering Airtern, you'll be integrated into a team where you'll write and ship challenging projects to develop new features on our platform, strengthen our infrastructure, and delight our community of guests and hosts. Your manager, team, and our incredible Airfamily will strive to be superhosts for you during your summer with us. We'll provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as we revolutionize what it means to Belong Anywhere in the world.

Belong at Airbnb

We believe that embracing differences within Airbnb's teams is key to promoting innovation and accessibility in our global community. We seek to host employees who express a diversity of cultures, interests, thinking, and identities. Just like each listing is unique, so is each person, and we work to build a culture where everyone can belong and thrive.

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Airbnb Reviews

3.9
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
215 Ratings
  • Helpful (5)

    "Explosive growth with an excellent culture and mission!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time (More than a year)

    Pros

    Summary: I'm really happy here and it's the best job I've ever had. That said, details:

    1. People: The people here are really smart, really nice, and really accommodating of healthy work/life balance which is CRAZY important for longevity and long-term happiness. The people are a pleasure to work with, they're helpful, knowledgeable, and REALLY passionate about the company. I have an amazing Manager who advocates for me and it's been such a great experience.

    2. Projects: The projects here are those you can't find elsewhere simply because Airbnb is a one-of-a-kind company. A lot of the operational problems we're building and fixing haven't been navigated before. You have a chance to create new processes, projects, and impact in this industry.

    3. Culture: This place is serious about its culture or "Core Values": do the right thing, advance the mission, don't backstab, don't throw people under the bus, and stand up for the underdog. To give you an idea of the kind of people we want: one of our people raised $20 million for immigrant kids separated from their parents on Facebook-- the largest fundraiser in Facebook's history.

    4. Benefits + Compensation: They'll comp you properly, trust me. Airbnb gives a generous total compensation package with lots of stock, fully covered health care/dental/vision for you, $500 in Airbnb credits per quarter, free food (breakfast/lunch/dinner), and all the cool Silicon Valley perks.

    5. Flexibility: Work from home, work remotely, take PTO-- just make sure your projects get done. A+++ on this.

    Cons

    1. Disorganization: Hyper growth mode has created some disorganization and issues with accountability. It can be difficult to get things done with random PTOs and a softer culture when it comes to communication.

    2. Career advancement: Upward mobility/ career advancement expectations can be slow or unclear because of the disorganization. You have to advocate for yourself and develop a great relationship with your manager.

    3. Liquidity: Airbnb isn't a public company so those looking to sell their stocks need to wait for a liquidity event or for the company to IPO. As much as stocks are great, they can't pay the bills so giving employees more opportunity to cash out is important for those of us who aren't billionaires. FYI leadership listened to this complaint and they recently gave us a new way to cash out some of our stock + comp which is a great start.

    Advice to Management

    1. Create and communicate clear paths for career growth and advancement. This is the best way to retain your highest performers who are hungry for more responsibility and impact.

    2. Preserve the culture here. It's an amazing and unique strength of the company. You became successful with the current culture; protect it whether or not you decide to go public.

See All 749 Reviews

Airbnb Photos

Airbnb photo of: Dogs welcome!
Airbnb photo of: Brooklyn, our Lobby in SF.
Airbnb photo of: Open space to collaborate at the office.
Airbnb photo of: Art Studio
Airbnb photo of: Working space.
Airbnb photo of: Office
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Airbnb Interviews

Experience

Experience
47%
21%
32%

Getting an Interview

Getting an Interview
57%
19%
15%
4
2
2
1

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (5)  

    Community Manager Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1 day. I interviewed at Airbnb (New York, NY) in October 2011.

    Interview

    I had a two-hour interview with the woman who would be my supervisor if I had gotten the job. It was completely informal; a "meet-up" in a coffee shop. The woman spent most of the time talking about herself and how much the CEO likes her. She made it sound as if they were dating, but I don't think she meant to--it was just sloppy communication. I don't know if this is ABB's interview process now. They are a very young company, just trying to find their feet.

    Interview Questions

See All 652 Interviews

Airbnb Awards & Accolades

  • Excellence in Brand Awareness, Marketing Excellence Awards, 2015
  • Best Integrated Campaign, Travel Marketing Awards, 2016
  • Culture Media, Sport & Travel Marketing Communications Campaign of the Year, PR Moment Awards, 2016
  • Winner in Financial Services, The Shory Award, 2016
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