Mission: We do not consider ourselves an external service provider but rather a strategic partner: we constantly work to actively improve your users’ satisfaction and retention.
You can work for great and big video game companies.
Bad communication with supervisors.
They dont pay you for the over time you do.
not flexible. Worked over 60 hours without training.
they punish you for not complying with the overwork without asking why first.
Advice to Management
Have better comunications with your employers.
Have more people available to help others.
be reasonable with the hours you ask employers to work.
pay what you ask to do.
have a trainer. Awful training skills.
I applied online. The process took 3+ weeks. I interviewed at Alchemic Dream in December 2015.
You take a language test based on the languages you selected as being fluent in, which is mainly just a basic grammar test with practice support tickets. If you pass that, you move on to the real interview. The actual interview is over Skype with a recruiter - all chat. They ask you stereotypical interview questions.
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