Mission: We strive to deliver high quality service and care to our clients, callers and team! Our aim is to provide a high level of service to our clients through exceptional product offerings and quality call handling processes. By taking care of our employees and front-line teams we ... Read more
I have been working at Alert Communications full-time (More than 8 years)
Pros
Flexible schedules, we are a 24/7/365 call center and have availability between the hours of 4a-11p shifts. We do our best to accommodate around the needs of the business and work/life balance.
Cons
Rapid growth... This is a good "bad" thing to have in our industry, being fully staffed is one of the most important aspects of the job. Being able to satisfy everyone's requests for time away and maintaining good quality service for our clients with live answer rates.
Application
I applied online. The process took 4 days. I interviewed at Alert Communications (Oxnard, CA) in March 2014.
Interview
very quick response to online application submission. Mini phone interview, asked how heard about oppertunity and then invited in to take "personality" test. "personality" test is computerized, choose the bubble that best describes you type thing. they were also very quick to observe the test results and call for an in- person interview. the in-person interview is done with two people, one asking all the questions, the other recording answers.
Interview Questions
We made Inc 5000's list of the fastest growing privately held companies for a third year in a row! Watch us grow!
Alert Communications has been named a 2019 Best of Camarillo award recipient!
