Working at Alert Communications | Glassdoor

Alert Communications Overview

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Camarillo, CA
201 to 500 employees
1965
Company - Private
Staffing & Outsourcing
$10 to $25 million (USD) per year
Unknown
Alert Communications is a legal services call center that offers virtual reception, intake/retainer completion and inbound/outbound call services for law firms big and small. Founded in 1965, Alert Communications services thousands of attorneys and hundreds of legal marketing ... Read more

Mission: We strive to deliver high quality service and care to our clients, callers and team! Our aim is to provide a high level of service to our clients through exceptional product offerings and quality call handling processes. By taking care of our employees and front-line teams we ... Read more

Alert Communications Reviews

  • "Amazing Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduling Supervisor in Camarillo, CA
    Current Employee - Scheduling Supervisor in Camarillo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alert Communications full-time (More than 8 years)

    Pros

    Flexible schedules, we are a 24/7/365 call center and have availability between the hours of 4a-11p shifts. We do our best to accommodate around the needs of the business and work/life balance.

    Cons

    Rapid growth... This is a good "bad" thing to have in our industry, being fully staffed is one of the most important aspects of the job. Being able to satisfy everyone's requests for time away and maintaining good quality service for our clients with live answer rates.

See All 21 Reviews

Alert Communications Photos

Alert Communications photo of: Our annual summer Friends & Family BBQ!
Alert Communications photo of: Alert Communications
Alert Communications photo of: Alert Communications Call Center
Alert Communications photo of: Alert Communications Call Center
Alert Communications photo of: Alert Communications Breakroom
Alert Communications photo of: Halloween costume contest fun!
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Alert Communications Interviews

Experience

Experience
0%
50%
50%

Getting an Interview

Getting an Interview
100%

Difficulty

3.0
Average

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  1.  

    Call Center Representative Interview

    Anonymous Interview Candidate in Oxnard, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at Alert Communications (Oxnard, CA) in March 2014.

    Interview

    very quick response to online application submission. Mini phone interview, asked how heard about oppertunity and then invited in to take "personality" test. "personality" test is computerized, choose the bubble that best describes you type thing. they were also very quick to observe the test results and call for an in- person interview. the in-person interview is done with two people, one asking all the questions, the other recording answers.

    Interview Questions

    • what is one bad habbit that you have that a fromer employer would tell us about that you wouldn't want them to?   Answer Question
See All 2 Interviews

Alert Communications Awards & Accolades

  • Inc. 5000 Fastest Growing Companies, Inc. Magazine, 2017
  • Inc. 5000 Fastest Growing Companies, Inc. Magazine, 2018
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