Working at Alert Innovation | Glassdoor

Alert Innovation Overview

North Billerica, MA
51 to 200 employees
Company - Private
Research & Development
Unknown / Non-Applicable
Although we've only been around since 2016, our amazing team has been busy developing the Alphabot platform, which will fundamentally change how many retailers work. With the installation of our first system nearly complete, we have an exciting (and daunting ... Read more

Mission: Our mission is to improve people's lives through innovation, starting with retail by transforming how people shop and how retailers operate.

Company Updates

  • Our mission at Alert is to improve people’s live through innovation…, but we’re certainly not above improving our own lives with someone else’s innovation! One of our core values is The Golden Rule; treat others as you would like to be treated. Although our company-wide lunches are an invaluable part of our culture, we realized we were making tons of waste every day, and a lot of that was from seltzer water cans. We were generating about 15,000 empty cans per year, and that number grows with every new Alertian. Just as we don’t want others making unnecessary waste that ultimately impacts the environment, we are responsible for the waste we create.

    That’s why we opted for Bevi, the smart water cooler. Gone are the 15,000 cans. We now fill our super cool Alert mugs using our own water lines to create customizable still and sparkling flavored water on demand. Mission and values are only as powerful as the actions and behaviors that uphold them. Reducing waste is just one way we’re doing that.

  • And.... the CEO and CDO are not exempt!

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Alert Innovation – Why Work For Us?

Our history traces back to a thought experiment in 1994, when inventor John Lert began thinking about how to use technology to create the "perfect" supermarket. He imagined a store in which machines pick customers' orders for center-store items, but customers still pick their own fresh goods, with no checkout line. That vision became the driving force for him professionally and led him into the field of materials-handling automation. In 2013, Lert founded Alert Corporation, later renamed Alert Innovation, Inc., and began working with co-inventor and business partner Bill Fosnight. Together, they invented Alphabot, secured start-up funding for Alert Innovation in 2016, and built the team that has now made their vision of Alphabot a reality.

Alert Innovation is guided by four core values:

The Golden Rule- Extraordinarily powerful in its simplicity and depth: “Treat others as you would want to be treated." It demands both empathy and fairness, qualities which are fundamental to harmonious human relationships and form the bedrock of ethical behavior.

The Power of Person- The contribution of every single person in a company is important, and the performance of the entire company can only be maximized when every person strives to achieve his/her full potential and to contribute to the best of his/her ability

The Power of Team- The Power of Person becomes amplified exponentially when a group of people working effectively as a team create “performance synergy”, whereby the capacity to perform as a team is much greater than the sum of the individual members’ capacities

The Power of Truth- We strive to see the world as it is, not as we want or imagine it to be, because only then can we make it better. This core value manifests itself through questioning, probing, testing, measuring, validating, verifying, proving, listening with an open mind, and making fact-based decisions. It also fosters transparency and honesty with others, as well as self-examination and self-honesty.

Have you been looking for deeply engaging, challenging work that will ultiimately improve people's lives and reconfigure entire industries?  You just might be an Alertian and we've been looking for you.

Alert Innovation offers a competitive salary and generous benefits package including an equity stake in our growing company, flexible work schedules, catered lunches, and the opportunity to invest in a 401(k) plan. Alert Innovation is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Founder John Lert designed Alert Innovation to be an agile, team-based organization from Day 1.  What does this mean for our Team? Rapid decision making by the people doing the work.  Leaders working in service of their Teams. Promotion from within whenever possible.  Continuous improvement in all that we do. Minimal bureaucracy.  

We're growing quickly and we don't always get it right, but we sincerely believe that when we get it right we unleash the 'Big Brain' of the organization to do things that will exceed all expecations.

Alert Innovation Reviews

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Alert Innovation CEO, Founder John Lert
John Lert
1 Rating
  • Featured Review

    "Best place I've ever worked"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in North Billerica, MA
    Current Employee - Engineering in North Billerica, MA
    Positive Outlook

    I have been working at Alert Innovation full-time (More than a year)


    Great product vision; there is a huge market for their products. Catered lunches, ping-pong tables, excellent lab and tools, experienced and supportive coworkers, strong partnerships, executive team that listens. I genuinely enjoy working here!


    So much to do with so little time.

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Alert Innovation Photos

Alert Innovation photo of: Testing our new anti-gravity machine.
Alert Innovation photo of: Nap time.
Alert Innovation photo of: The brain behind the system (literally).
Alert Innovation photo of: Hard at work...
Alert Innovation photo of: Daily team lunches are an important way to keep our team connected.
Alert Innovation photo of: The Bot
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Alert Innovation Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Electronics Technician Interview

    Anonymous Employee in North Billerica, MA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a recruiter. The process took 5 days. I interviewed at Alert Innovation (North Billerica, MA) in March 2017.


    Two part interview phone interview then an interview at company

    Interview Questions

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Alert Innovation Awards & Accolades

  • 50 on Fire, BostInno, 2018

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