Mission: To provide superior technical services and products for converged network solutions through highly competent, responsive and professional customer service.
I have been working at Alexander Open Systems full-time (Less than a year)
Coming from a different industry into the VAR space is a knowledge dump. But all the resources are there to learn and get the certifications required. Although difficult to navigate at times. It takes time to build from scratch but it is understood. And as long as you are having "meaningful conversations" and know your book of business the high expectations on number of meetings aren't as pressed upon. They would rather you be lean and legit....then spending your time being busy looking busy. You will be called out. There are expectations that come with the pay. As long as you are doing your job and keeping the big picture of the company to heart you will do well. The management in the Southwest region has some big players in the field to compete with. But AOS is and will set itself apart by it growing consulting services. They truly have a holistic consultative approach. Offering the experience of industry SMEs at no cost and not pushing "product". They are about business outcomes and what is best for the client. I have lost a sale because we we're not the most economical solution. But we were honest and transparent in that. That was appreciated by customer. That is important to me.
Would like to see more consultative services vs "portfolio mix" I want to sell what makes the company money over all. Services is where it is at. I understand partnerships. But we have some cool stuff out side the big 4
Advice to Management
Stay positive. Those who are negative will work themselves out. Don't hold accountable things to those who are not jaded. There are those who see the big picture and are hanging in there. Don't forget to tap into your AMs who might actually have a great resources in other areas. Have realistic expectations and timelines. Keep the message positive. Hire motivated people. Not people you have to motivate.
I applied through a recruiter. The process took 4+ weeks. I interviewed at Alexander Open Systems (Overland Park, KS) in September 2013.
A Recruiter reached out to me after retrieving my information from Indeed.com. We had a 30 minute telephone interview. About a week later, we met face to face for approximately 45 minutes. In between that time, there were a series of emails going back and forth. Later I was scheduled for yet another interview with A Manager of the Collection department. The interview lasted about 45 minutes and I felt that it went very well.
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