Alorica Overview

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  • Irvine, CA
  • 10000+ Employees
  • 1999
  • Company - Private
  • Staffing & Outsourcing
  • $2 to $5 billion (USD)

CompetitorsTTEC, SYKES, Convergys
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WHAT DO WE DO? It’s pretty simple, really. We only do one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the processes, tools and technologies needed to deliver an ...
Mission: At Alorica, our mission is simple: to create insanely great customer experiences.

Alorica Reviews

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Approve of CEO
Andy Lee
Andy Lee
931 Ratings
Featured Review
Alorica icon

"Comfortable work environment"

Current Employee - Prior Authorization Representative in Davenport, IA
Positive Outlook
Approves of CEO

I have been working at Alorica full-time


Remote, legitimate work from home opportunity


None to list at this time
See All 4,785 Reviews

Diversity & Inclusion at Alorica

(275 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Alorica Reviews and are not edited or altered.

How is diversity at Alorica?

...Family atmosphere with diverse personalities....Read More

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Alorica Photos

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Alorica Interviews

Getting an Interview
Applied online63%
In Person24%

  1. Featured Interview
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    Customer Service Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview


    Questions about how I would deal with an angry customer and other normal interview questions. interviewer was very nice and sociable. Answered all questions I had and gave me the run down on what to expect

    How would you deal with an angry customer?

    3 Answers

See All 885 interviews

Company Updates

Company Logo for Alorica


Aug 31, 2020

For the second time in three years, #Alorica has been honored at the Customer Contact Week Excellence Awards with the Training & Development Solution of the Year! We are incredibly proud of this achievement, and of our teams worldwide!

Company Logo for Alorica


Feb 27, 2020

Introducing Brian Delaney, Alorica's newly-appointed President of Latin America & the Caribbean Operations! Brian brings to the table more than 30 years of experience and a track record of building successful teams in our industry--you can read all about his background and the role he'll play at #Alorica at

Alorica Awards & Accolades

  • Leader and Star Performer – Contact Center Outsourcing (COO) Service Provider Landscape with PEAK Matrix AssessmentEverest Group PEAK Matrix2017
  • Magic Quadrant Leader – Customer Management BPOGartner2017

Alorica FAQ

(49 Questions)

All answers shown come directly from Alorica Reviews and are not edited or altered.

See questions about:

What is paid time off like at Alorica?

...Alorica is horrible the pay is very low, no raises, no paid holidays you only get 4 PTO days for the entire year, the benefits suck all the supervisors are in their low 20's and they don't know how to supervise....

November 7, 2019

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