Working at Alorica | Glassdoor

Alorica Overview

www.alorica.com
Irvine, CA
10000+ employees
1999
Company - Private
Business Services
$1 to $2 billion (USD) per year
TeleTech, SYKES, Convergys
Alorica was formed in 1999, so you could call us the ultimate millennial. Headquartered in sunny Irvine, California, Alorica employs over 100,000 energetic and dedicated team members in 150 locations across the globe, all driven by one goal: to create insanely great customer ... Read more

Mission: At Alorica, our mission is simple: to deliver insanely great customer experiences.

Alorica Reviews

2.4
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Approve of CEO
Alorica CEO Andy Lee
Andy Lee
666 Ratings
  • "nice people"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Negative Outlook

    I have been working at Alorica full-time (Less than a year)

    Pros

    nice friendly and caring people overall

    Cons

    Pay is way too low. been doing this type work 17 yrs and get paid 50 cents more than i did walking off the street to do work that i had no clue anything about. If they paid at least 3 dollars more or their had raises i would be happy I make the same think after 6 months as the people who have been then 5 or more years

    Advice to Management

    If the pay was better you would have a LOT less turnover. and the Bonuses are not an for NO raises.

See All 1,815 Reviews

Alorica Interviews

Interview Experience

Interview Experience
47%
25%
27%

Getting an Interview

Getting an Interview
59%
25%
7%
3
3
0

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Supervisor Interview

    Anonymous Employee in Kennesaw, GA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Alorica (Kennesaw, GA).

    Interview

    Brought in for a face to face interview with an Operations Manager and offered position right away. This was when the company was under Ryla and the culture very different so the hiring practice changed.

    Interview Questions

    • How would I handle an employee not performing? I would I handle employee retention?   Answer Question
See All 444 Interviews

Company Updates

  • Alorica recently awarded a seed grant to Fisher House Foundation in Houston, Texas to help give back to veterans and their families.

  • Combine passionate, curious people with powerful solutions and the possibilities are limitless. Check out our new brand video. Let's Do This! http://glassdoor.com/slink.htm?key=vII10

    Alorica - Let's Do This

    Combine passionate, curious people with powerful solutions and the possibilities are limitless.

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Alorica Awards & Accolades

  • Magic Quadrant Leader, Gartner, 2016
  • Global Outsourcing 100® List, International Association of Outsourcing Professionals (IAOP), 2016
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