Mission: Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's ...
Amazon selects New York City and Northern Virginia for new headquarters http://glassdoor.com/slink.htm?key=vQSxv
Have you been out of the workforce for two or more years and are ready to come back? Are you ready to take the next step on your career path at the world’s leading cloud technology organisation? The best investment you can make is in yourself, so we look forward to meeting you! We will be piloting this opportunity in UK. http://glassdoor.com/slink.htm?key=vQ1Fn .
What do a Customer Service Team Lead, Senior Technical Program Manager, and Innovations Process Assistant have in common? They’re a few of the hundreds of thousands of employees who spend their days focused on customers.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
Visit amazon.jobs to see how you can build a career at Amazon:
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here.
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles.
Diversity and Inclusion
At Amazon, we pride ourselves on our peculiar culture. We honor and respect the differences that each Amazonian brings, and we seek to include those perspectives in our solutions for our global customer base. We also seek to build the diverse community of creators and developers who we are proud to call customers.
Our Affinity Groups bring employees together across businesses and geographies. With executive and company sponsorship, these groups play an important role in building internal networks for career development, advising Amazon business units, leading in service projects, participating in policy discussions, and reaching out to communities where Amazonians live and work. Since 2016, enrollment in Amazon’s affinity groups has more than doubled in more than 90 chapters worldwide.
Visit amazon.com/diversity to learn more about our diversity programs and affinity groups.
Our application and interview process differs from role to role, but the main ways we get to know you are through your online application, phone interviews, and in-person interviews. To check out a comprehensive list of interview preparation tips, visit www.amazon.jobs/interviewing-at-amazon. Here are some helpful tips for the interview process:
To begin your job search and the application process, please visit amazon.jobs.
At Amazon, we invest in the communities where our employees and customers live. Our contributions can be seen in many ways, and these are just some of our efforts to give back.
As a new college graduate or intern joining Amazon, you can have multiple opportunities to innovate and solve real-world, complex technical and business problems. We have career opportunities available for undergraduates and advanced degree students across the globe with diverse academic backgrounds.
Visit amazon.jobs to view positions in the following areas:
I have been working at Amazon full-time (Less than a year)
I've been at Amazon for a month now, and I've seen none of the horror stories being communicated to the public, although Amazon is a large enough company that I'm sure there are good pockets and bad pockets. Everyone here is really smart, and wants to succeed both personally, and as a company. People collaborate and help each other, focus on data, and truly focus on the customer. Every company I've ever worked for talks about how important the customer is, but on day 2, they're forgotten. Amazon seems to genuinely focus on what's best for the customer, and it's awesome to be in meetings where people actually bring that up, and make decisions focused on long-term customer satisfaction.
The opportunities to learn here are literally unlimited, and the opportunity to take on new responsibility is as well. I honestly believe you can be as awesome as you want here.
No cons, so far - seriously. Like I said, I'm sure Amazon has some bad pockets in it here and there, but this is an amazing job, an amazing opportunity, and the biggest thing I have to complain about is that it's a little chilly in our building. I can live with that.
Does Amazon demand high quality, measurable results? Yes! Is it hard work? Yes! Is it rewarding? Yes! So I'm not calling that a 'con'. Work/life balance seems comparable to other places I've worked - not worse.
I applied online. The process took 2+ months. I interviewed at Amazon (Herndon, VA) in January 2018.
Terribly inefficient process. A recruiter reached out about 1 month after I had applied online. The recruiter had clearly used a template, but forgot to change the update it with the correct job title I had applied for. The recruiter asked me to answer 4 essay questions - which I can only assume were her screening questions because she was too lazy to speak with me. It then took another 4 weeks for the recruiting scheduler to coordinate a phone interview with the hiring manager. The hiring manager was clearly under qualified and lacked relevant experience. The whole process was a waste of time for both the company and for me as an applicant. Basic information around compensation, team structure, and travel expectations could - and should - have been conveyed by the recruiter during the initial screening process. For a large company like Amazon Web Services, you would have expected better processes in place and competent hiring managers. Final round interview would have included a presentation of some sort.