Working at Amazon | Glassdoor

Amazon Overview

Seattle, WA
10000+ employees
1994
Company - Public (AMZN)
Internet
$10+ billion (USD) per year
All Amazon teams and businesses, from Prime delivery to AWS, are guided by four key tenets: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

We are driven by the excitement ... Read more

Glassdoor Awards

Top CEOs: 2014 (#33), 2013 (#16)


Amazon – Why Work With Us?


Our mission: To be Earth's most customer-centric company.

What unites Amazonians across teams and geographies is that we are all striving to delight our customers and make their lives easier.  The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity.  Inventing and delivering things that were never thought possible isn't easy, but we embrace this challenge every day.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.  Are you ready to embrace the challenge? Come build the future with us.

Apply now on amazon.jobs:

It’s Always Day 1 

At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter?  It means that our approach remains the same as it was on Amazon's very first day: We embrace new ways of doing things, strive to stay nimble, make decisions quickly, and always focus on delighting our customers.   We have the scope and capabilities of a large company, and the spirit and heart of a small one.

In his 2016 letter to shareholders, CEO Jeff Bezos shared his thoughts on how to maintain a Day 1 mindset.  Read the full letter here.   

Our Leadership Principles 

Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates.  Explore all of our Leadership Principles here

Diversity and Inclusion 

We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully.  Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.

Our Affinity Groups bring employees together across businesses and geographies. With executive and company sponsorship, these groups play an important role in building internal networks for career development, advising Amazon business units, leading in service projects, participating in policy discussions, and reaching out to communities where Amazonians live and work. Since 2016, enrollment in Amazon’s affinity groups has more than doubled in more than 90 chapters worldwide.    

Visit our Diversity & Inclusion page to learn more.  

Our application and interview process differs from role to role, but the main ways we get to know you are through your online application, phone interviews, and in-person interviews.  To check out a comprehensive list of interview preparation tips, visit our Interview Preparation pages on Amazon.jobs.  

Key information and tips:

  • Our interview process is rooted in our Leadership Principles.  These Principles define our culture and outline the behaviors that are key to thriving at Amazon.
  • We use behavioral-based interviewing, which is based on discovering how you think and behave in various employment-related situations.  This interview approach helps us better understand how you solve problems, challenge conventional thinking, and keep projects moving forward.
  • The STAR method is a structured way of responding to behavioral-based interview questions that includes discussing the specific situation, task, action, and result.  We recommend leveraging this format in your answers.
  • Amazon is a data and metrics-driven company.  When you answer questions, we recommend using metrics or data if applicable.  

Search and apply to open roles on amazon.jobs.    

At Amazon, we invest in the communities where our employees and customers live. Our contributions can be seen in many ways, and these are just some of our efforts to give back.  

  • Amazon has committed more than $30 million dollars to support homeless families, STEM education, and job training programs in Seattle. Nationally, Amazon has committed more than $60MM to CS and STEM efforts that help students, particularly those who are disadvantaged in today’s society, reach their full potential in the digital age. 
  • In September 2017, Amazon donated $1 million to the American Childhood Cancer Organization, the oldest and largest grassroots childhood cancer organization in the U.S. See Amazon’s efforts to help families face childhood cancer here.  
  • For the last two years, Seattle nonprofit Mary’s Place has sheltered more than 65 families in a former hotel located on Amazon’s campus in the heart for downtown Seattle. Since moving into the building, Mary’s Place has provided more than 120,000 bed nights, served more than 1,000 families – including 2,257 children – provided more than 209,000 meals and helped more than 120 families move into stable housing. 
  • Amazon partnered with Seattle nonprofit FareStart to launch an innovative job training program to help people in entry level foodservice jobs gain additional skills needed to earn a higher income. Amazon is donating space and equipment to help the organization launch a new foodservice apprenticeship program to help people living in poverty obtain higher income jobs. The in-kind donation will also bring five new eateries to Seattle, which will serve as a training ground for the new program. 
  • Additionally, we’ve also worked with Washington DC based Friendship Place, and Boston based St. Mary’s, to provide $1 million dollar donation matching programs in 2017. 
  • At Amazon, we’re constantly looking for ways to further reduce our environmental impact. Get to know our sustainability programs – like Frustration-Free Packaging and wind and solar farms – here.    

As a new college graduate or intern joining Amazon, you can have multiple opportunities to innovate and solve real-world, complex technical and business problems. We have career opportunities available for undergraduates and advanced degree students across the globe with diverse academic backgrounds. 

Visit amazon.jobs to view positions in the following areas:  

Amazon Reviews

  • Featured Review

    Helpful (16)

    "Great company, endless opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre-Sales Engineer in Herndon, VA
    Current Employee - Pre-Sales Engineer in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Big company with a small company feel. Very entrepreneurial. Management facilitates your ideas that push the business forward

    Cons

    Big company and yes sometimes it takes a while to find the information you are looking for. Global company and sometimes that information is with someone who is on other side of the world.

See All 43,823 Reviews

Amazon Photos

Amazon photo of: Amazon office location in Munich Schwabing-North
Amazon photo of: Employee in our Amazon Fresh Depot preparing an Amazon Fresh shipment
Amazon photo of: Amazon Echo in action
Amazon photo of: Employee in one of our Fulfillment Centers
Amazon photo of: Amazon UK Apprentices celebrating a milestone
Amazon photo of: Public tours at the Dunfermline fulfillment centre
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Amazon Interviews

Experience

Experience
59%
22%
19%

Getting an Interview

Getting an Interview
52%
15%
13%
12
3
3
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1495)  

    Software Development Engineer Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through other source. The process took 4+ months. I interviewed at Amazon (Seattle, WA) in May 2013.

    Interview

    Called out of the blue, asked if I'd be interested in interviewing. Still not entirely sure how they got my name. Had first phone interview the next week, asked no personal questions, all technical in nature. Total of 3 phone interviews and an in-person trip out to Seattle.

    Took about 4 months start to finish. The people in the in person interview were wonderful. Very smart, laid back, and understanding. Got lunch, small tour of campus, and learned what I'd be doing. Got the offer 2 business days after the in person interview.

    Sadly, I signed a NDA and I respect the terms of that. As such, I can't give you any specific questions, but I'll gladly give you the best advice I have.

    Phone Interviews :

    Phone interviews are sucky by nature. Coordinating a call from west to east coast alone is painful, add the fact that phones just take away the benefits of body language, and just make it harder to hear, and you've got a recipe for disaster. But fear not! Here are some helpful hints, some of which are obvious, some of which are not.

    1. Get ready ahead of time. I just mean, get to the area you'll be doing the interview beforehand. I'd recommend an hour or more, just to get your nerves ready. Breathe, get used to the surroundings, and get everything laid out ahead of time. Which brings me to...

    2. I know it's a "programming" interview, but for the love of all things good, have a pen and paper ready and at your disposal. Bring a backup pen. Much like a printer, the pen will fail at the worst possible time. You may also need a laptop, as I was asked to do "on the fly" programming. But close anything and everything distracting. Speaking of...

    3. Pick a spot where there are no distractions. You'll want your undivided attention on this interview. Don't have BookTweet or FaceSpace or MyGram or that crap open if you have a laptop. And I personally wouldn't pick a public space, you never know when an annoying parent will put their screaming child right beside you.

    4. Breathe. Just breathe. Take a moment, stretch, and remember you got this. If you have trouble hearing, don't be afraid to ask again. Don't be afraid to say you don't know. Do as for clarifications, and state assumptions up front. Always re-state the problem as you understand it.

    As for the content : For the love of God, know what a time complexity is, and how to determine it for any and all code you write. Know the time complexities of all sorts. Know all data structures, how to use them, and properties of each. (Insertion time, deletion, etc) Generally know what heck you're talking about. But don't talk too much. You don't want silence at any point really, but you certainly don't want to let the interviewer not get a word in. Know graph theory, tree theory, and all the fun stuff associated with more "complex" structures. Understand what your language does behind the scenes, as far as GC and compiling go. Know how your language use internal structures to manage the code/objects you write.

    **Continued below**

    Negotiation

    As a recent grad, there wasn't much room for negotiation.

See All 23,499 Interviews

Amazon Awards & Accolades

  • LinkedIn Top Companies 2019, LinkedIn, 2019
  • Perfect 100 - Human Rights Campaign Foundation's Corporate Equality Index, Human Rights Campaign’s (HRC) Corporate Equality Index, 2019
  • 2018 Top Companies List, LinkedIn, 2018
  • World's Most Innovative Company, Fast Company, 2017
  • World's Most Admired Companies, Fortune, 2018
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Work at Amazon? Share Your Experiences

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