Mission: Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's ...
As a recruiting leader at Amazon, Shreeja seeks to create a world class candidate experience. She advises candidates to take an avid interest in our Leadership Principles, as they articulate our unique culture and are an important determinant of success. She is hiring a Senior Technical Program Manager and Software Development Manager: http://glassdoor.com/slink.htm?key=vQ8lJ Apply now!
At Amazon, we want to support long-term career development for employees. For hourly associates with more than one year of tenure, we pre-pay 95% of tuition, fees, and textbooks (up to $12,000) for certificates and associate degrees in high-demand occupations. Learn more about our Career Choice Program here: http://glassdoor.com/slink.htm?key=vQKw6
What do a Customer Service Team Lead, Senior Technical Program Manager, and Innovations Process Assistant have in common? They’re a few of the hundreds of thousands of employees who spend their days focused on customers.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
Visit amazon.jobs to see how you can build a career at Amazon:
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here.
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles.
Diversity and Inclusion
At Amazon, we pride ourselves on our peculiar culture. We honor and respect the differences that each Amazonian brings, and we seek to include those perspectives in our solutions for our global customer base. We also seek to build the diverse community of creators and developers who we are proud to call customers.
Our Affinity Groups bring employees together across businesses and geographies. With executive and company sponsorship, these groups play an important role in building internal networks for career development, advising Amazon business units, leading in service projects, participating in policy discussions, and reaching out to communities where Amazonians live and work. Since 2016, enrollment in Amazon’s affinity groups has more than doubled in more than 90 chapters worldwide.
Visit amazon.com/diversity to learn more about our diversity programs and affinity groups.
Our application and interview process differs from role to role, but the main ways we get to know you are through your online application, phone interviews, and in-person interviews. To check out a comprehensive list of interview preparation tips, visit www.amazon.jobs/interviewing-at-amazon. Here are some helpful tips for the interview process:
To begin your job search and the application process, please visit amazon.jobs.
At Amazon, we invest in the communities where our employees and customers live. Our contributions can be seen in many ways, and these are just some of our efforts to give back.
As a new college graduate or intern joining Amazon, you can have multiple opportunities to innovate and solve real-world, complex technical and business problems. We have career opportunities available for undergraduates and advanced degree students across the globe with diverse academic backgrounds.
Visit amazon.jobs to view positions in the following areas:
I have been working at Amazon full-time (Less than a year)
I've been at Amazon for a month now, and I've seen none of the horror stories being communicated to the public, although Amazon is a large enough company that I'm sure there are good pockets and bad pockets. Everyone here is really smart, and wants to succeed both personally, and as a company. People collaborate and help each other, focus on data, and truly focus on the customer. Every company I've ever worked for talks about how important the customer is, but on day 2, they're forgotten. Amazon seems to genuinely focus on what's best for the customer, and it's awesome to be in meetings where people actually bring that up, and make decisions focused on long-term customer satisfaction.
The opportunities to learn here are literally unlimited, and the opportunity to take on new responsibility is as well. I honestly believe you can be as awesome as you want here.
No cons, so far - seriously. Like I said, I'm sure Amazon has some bad pockets in it here and there, but this is an amazing job, an amazing opportunity, and the biggest thing I have to complain about is that it's a little chilly in our building. I can live with that.
Does Amazon demand high quality, measurable results? Yes! Is it hard work? Yes! Is it rewarding? Yes! So I'm not calling that a 'con'. Work/life balance seems comparable to other places I've worked - not worse.
I applied through other source. The process took 4+ months. I interviewed at Amazon (Seattle, WA) in May 2013.
Called out of the blue, asked if I'd be interested in interviewing. Still not entirely sure how they got my name. Had first phone interview the next week, asked no personal questions, all technical in nature. Total of 3 phone interviews and an in-person trip out to Seattle.
Took about 4 months start to finish. The people in the in person interview were wonderful. Very smart, laid back, and understanding. Got lunch, small tour of campus, and learned what I'd be doing. Got the offer 2 business days after the in person interview.
Sadly, I signed a NDA and I respect the terms of that. As such, I can't give you any specific questions, but I'll gladly give you the best advice I have.
Phone Interviews :
Phone interviews are sucky by nature. Coordinating a call from west to east coast alone is painful, add the fact that phones just take away the benefits of body language, and just make it harder to hear, and you've got a recipe for disaster. But fear not! Here are some helpful hints, some of which are obvious, some of which are not.
1. Get ready ahead of time. I just mean, get to the area you'll be doing the interview beforehand. I'd recommend an hour or more, just to get your nerves ready. Breathe, get used to the surroundings, and get everything laid out ahead of time. Which brings me to...
2. I know it's a "programming" interview, but for the love of all things good, have a pen and paper ready and at your disposal. Bring a backup pen. Much like a printer, the pen will fail at the worst possible time. You may also need a laptop, as I was asked to do "on the fly" programming. But close anything and everything distracting. Speaking of...
3. Pick a spot where there are no distractions. You'll want your undivided attention on this interview. Don't have BookTweet or FaceSpace or MyGram or that crap open if you have a laptop. And I personally wouldn't pick a public space, you never know when an annoying parent will put their screaming child right beside you.
4. Breathe. Just breathe. Take a moment, stretch, and remember you got this. If you have trouble hearing, don't be afraid to ask again. Don't be afraid to say you don't know. Do as for clarifications, and state assumptions up front. Always re-state the problem as you understand it.
As for the content : For the love of God, know what a time complexity is, and how to determine it for any and all code you write. Know the time complexities of all sorts. Know all data structures, how to use them, and properties of each. (Insertion time, deletion, etc) Generally know what heck you're talking about. But don't talk too much. You don't want silence at any point really, but you certainly don't want to let the interviewer not get a word in. Know graph theory, tree theory, and all the fun stuff associated with more "complex" structures. Understand what your language does behind the scenes, as far as GC and compiling go. Know how your language use internal structures to manage the code/objects you write.
As a recent grad, there wasn't much room for negotiation.