Mission: Our mission is to provide personal financial services of a superior quality to the members/owners; our chief concern being their financial well-being.
We were founded on March 16, 1939 at the Hotel Newhouse in Salt Lake City, Utah. Among the 59 who attended the charter meeting of what was then the Fort Douglas Civilian Employees Credit Union was R.D. (Ray) Hagen, a volunteer who eventually became our first full-time employee (treasurer/manager) and later president and Chief Executive Officer (CEO). The credit union was established in a small office housed in Fort Douglas' Building 207, with service hours on Fridays only from 3:30 to 4 p.m. A Prince Albert tobacco can was used to hold all cash deposits at the time; total assets and membership were $788 and 79, respectively.
A unique characteristic of America First is that, in 77 years, the credit union has had just four Presidents/CEOs: the aforementioned Ray Hagen, James (Jim) Dawson, Olin (Rick) Craig, and John B. Lund.
America First's mission of service is not limited to helping people develop and maintain financial well-being. In fact, it emanates throughout the community. Our employee volunteer program, the Greater Good, offers a planned, managed framework that motivates our staff to effectively donate time and resources to the communities where they live. Other philanthropic activities we engage in are mentoring students at Lakeview Elementary School in Roy, Utah, encouraging children to excel, achieve and succeed; and fundraising for the Community Assistance Program (CAP), which benefits organizations working to end homelessness and assist the impoverished, including the Ogden Rescue Mission, St. Anne's Shelter, Catholic Community Services, the Cathedral of the Madeleine, Christmas Box International, the Assistance League of Salt Lake, the SHARE food bank in Ogden, and Safe Nest in Las Vegas, Nevada.
America First Credit Union is dedicated to creating lifetime memberships with those served.
America First has an extensive history of having dedicated volunteers perform certain essential functions. This began with field representatives recruiting members during the organization's early years and has evolved into our current Board of Directors, Loan Review Committee, and Supervisory Committee, all made up of member-volunteers.
The Board of Directors is comprised of nine volunteers elected by the membership, each serving three-year terms. As a true democratic representative group -- each member, no matter the size of his or her deposit, has one vote -- the Board of Directors guides the credit union in implementing policy, setting our course, and making decisions regarding products and services that benefit the entire membership.
Elections are held each spring at the America First Annual Meeting in Ogden, Utah.
The Loan Review Committee is appointed by the Board of Directors. Volunteers work with members to assess credit challenges and find solutions. Primarily, the committee reviews denied loans at the request of the applicant. They gather and verify pertinent data relating to the member's financial situation and work as a mid-level appeals body for the Board. No previous lending experience is needed.
The Supervisory Committee is established in accordance with federal regulations and is comprised of five individuals. These committee members are also appointed by the Board of Directors and are charged with the oversight of the audit process. This ensures the safety and soundness of our credit union assets. Previous audit experience is desirable but not required for Supervisory Committee positions.
Sheryl Cox can provide details about eligibility.
I have been working at America First Credit Union (More than 3 years)
Clearly defined career path. I've always been allowed to be flexible with my schedule. Leadership is very supportive and service-driven.
There really isn't much that I don't like about working at AFCU. Management does a really great job. I look forward to working here for at least awhile longer!
Advice to Management
Keep it up!
I applied online. The process took 3 weeks. I interviewed at America First Credit Union (Sandy, UT) in December 2016.
Phone call had me go out to sandy training building to interview with HR and helped me find locations that would better benefit me in relativity to home. Sent word over to branch that was hiring for a teller position received call from one of the lead tellers and was offered an interview. Showed up for interview and 2-3 days later was called back by HR to extend the position to me and give me my schedule for first weeks training.
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