I have been working at American Academy of Family Physicians full-time (More than 3 years)
AAFP offers its employees the best of both worlds: a people-focused and mission-based culture of nonprofits and the financial stability and competitive salaries of for-profits.
The company truly invests in its employees and provides opportunities to learn and grow. It also does well recognizing when employees go above and beyond.
Pay and benefits are competitive and have generally improved during my tenure. They also do encourage work-life balance. Sometimes, you'll have to put in extra hours, but that flexibility is reciprocated by the organization.
The people and our members (customers) are good people. I find my fellow employees to be smart, competent, and caring.
There are established cultural values that the company strives towards. While it's always a work in progress, I see genuine attempts at all levels to work towards and adhere to these.
I think in part due to the longer than average tenure, the organization and its employees are often resistant to change. I've seen this improving lately, but it still has a ways to go.
There can be some drama. I think this stems from people's passion for the job and sometimes aggressive goals set by leadership. It's also exasperated by the third con:
The ratio of idea generators and idea implementors seems to be off. There are a lot of people coming up with great ideas but not enough people able to implement those ideas. This leads to some tension and internal competition for resources.
There's still some "top-down" decision making processes. While most day-to-day decisions are done by collaboration or by employees most familiar with the subject - some large decisions still seem to get made at times without proper feedback from stakeholders.
Advice to Management
I think the main advice I'd have is to look into ways to balance the idea generation and idea implementation abilities.
Other than that, I think you're already working on right things - steering the company towards the established cultural values. There's still work to do (and probably always will be) but I do see genuine effort to get there.
I applied online. I interviewed at American Academy of Family Physicians (Leawood, KS) in March 2013.
Very easy, and pleasant, very responsive, and quick. Keep up a good job. Very good onboarding process. One of the most pleasant hiring experiences I have ever had.
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