Working at American Express | Glassdoor

American Express Overview

New York, NY
10000+ employees
1850
Company - Public (AXP)
Financial Transaction Processing
$10+ billion (USD) per year
American Express is a global services company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success.

Each day, American Express makes it easier, safer and more rewarding for consumers ... Read more

Mission: Don't live life without it. Don't do business without it.


Glassdoor Awards

Best Places to Work: 2011 (#46), 2009 (#34)

Top CEOs: 2014 (#44), 2013 (#20)

Company Updates

  • Thank you to our employees from around the globe for helping us make Great Place to Work®’s 2018 World’s Best Workplaces! We are proud to create an inclusive culture to help our colleagues thrive. Check out the list: http://glassdoor.com/slink.htm?key=vQx3W #WorldsBestWorkplaces #TeamAmex

    World's Best Workplaces 2018

    To be eligible for the World's Best Workplaces list, a company must apply and be named to a minimum of 5 national Best Workplaces lists within our current 58 countries, have 5,000 employees or more worldwide, and at least 40% of the company's workforce (or 5,000 employees) must be based outside of the home country

  • 200 of our New York colleagues rolled up their sleeve on Tuesday and collected nearly 540 lbs. from the Rockaway beach picking up cigarette butts, bottle caps, and small pieces of plastic. #TeamAmex

See AllSee All

American Express – Why Work For Us?


The best way to back our customers is to back our people

The best way to back our customers is to back our people

What you choose to do for a living is one of the most meaningful decisions you can make. At American Express, our job is to help you excel at yours. We provide experiences to become a great leader, a world of opportunities to grow your career, and an inclusive culture to help you thrive. Because the best way to back our customers is to back our people. 

Join, stay and grow your career

At American Express, you’ll have access to world-class leadership and learning experiences, an opportunity to create a unique career journey shaped by your talent and curiosity, and the ability to engage with great leaders and coworkers. All this, combined with comprehensive benefits makes American Express a unique place to join, stay and grow your career. 

Join, stay and grow your career
Leadership Development and Learning

Doing work that matters 

At American Express, we’re changing the ways people live and work through meaningful projects with real-world impact. Working with teams across the organization, our colleagues and leaders can make a difference by improving the everyday lives of customers around the world.

Leadership at all levels

Growing great leaders is one of the things that sets American Express apart. Every employee has the opportunity—and is encouraged—to take their personal leadership to the next level through a wide variety of leadership and learning programs. The American Express Leadership Academy offers the very best tools and training in leadership development from across the company and from the world’s leading practitioners. 

Learning from the best

We have a culture that encourages personal development and growth. We offer opportunities for employees to learn new skills and build on their expertise with both team-based and individual learning opportunities.

Leadership Development and Learning
College Hires and Internships

Launching your career

Come to American Express as a student and you’ll immediately become part of a collaborative and supportive team. Our unique student programs in the U.S., UK, and India will immerse you in exciting projects where your input will be encouraged and respected. You’ll learn from team members dedicated to helping you succeed while you acquire new skills and make genuine connections. When you join as an intern, you’ll gain valuable business knowledge and have a real influence at American Express. 

College Hires and Internships
Diversity and Inclusion

Embracing diversity and inclusion

Creating an inclusive culture is both a part of who we are and what we do together. We value and embrace the diversity of thought, backgrounds and experiences of all our employees. Through our Employee Networks, participants can broaden their associations with other employees while expanding their knowledge of the business. 

American Express is a place where being yourself matters.

Diversity and Inclusion

Get to know American Express and explore our opportunities by visiting https://careers.americanexpress.com/.

American Express Reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Stephen J Squeri
236 Ratings
  • "Virtual Customer Care Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time

    Pros

    Telecommute opportunity, great benefits, awesome training, great trainer

    Cons

    Interview process is intensive other than that GREAT company

See All 6,259 Reviews

American Express Photos

American Express photo of: Life at American Express
American Express photo of: Travel
American Express photo of: Travel & Lifestyle Services
American Express photo of: India Offices
American Express photo of: NYC American Express Tower Oberservation Deck
American Express photo of: Office Building - Phoenix
See All PhotosSee All

American Express Interviews

Experience

Experience
64%
19%
17%

Getting an Interview

Getting an Interview
49%
15%
13%
12
4
4
3

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (87)  

    Senior Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 6 weeks. I interviewed at American Express in January 2017.

    Interview

    There was an initial phone interview, followed by an in person by the hiring manager. Then a 2nd interview with the hiring manager & the final interview with the Director. The entire process took about six weeks.

    Interview Questions

    • What do you know about American Express & why do you want to work here?   5 Answers
See All 1,683 Interviews

American Express Awards & Accolades

  • Fortune's 100 Best Companies to Work For, Fortune, 2018
  • Fatherly's 50 Best Places to Work for New Dads, Fatherly, 2018
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2018
  • Fortune 100 Best Places to Work for Millennials, Fortune Magazine, 2018
  • Best Companies for Diversity, Black Enterprise, 2017
See More

Work at American Express? Share Your Experiences

American Express
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or