American Express Career Overview | Glassdoor

American Express Overview

New York, NY
10000+ employees
Company - Public (AXP)
$10+ billion (USD) per year
We’re a company of inclusion—built on service, secured by trust and driven by forward thinking. For more than 160 years, we’ve helped our customers reach their goals. And today, as we continue to transform and lead the way in a digital universe, our ... Read more

Mission: We work hard every day to make American Express the world's most respected service brand.

Glassdoor Awards

Best Places to Work: 2011 (#46), 2009 (#34)

Highest Rated CEOs: 2014 (#44), 2013 (#20)

Company Updates

  • Great people are at the heart of any great company. We are always looking for ways to improve our community and continue to be a place where great people want to be:

    The 25 Best Global Companies to Work For

    Google's employees in Argentina think it's a great place to work. So do its employees in Brazil, Canada, India and Switzerland-not to mention the U.S. That's what the research and consultancy firm Great Place to Work, a Fortune partner, found in their most recent analysis of thousands of employee surveys from hundreds of multinational companies.

  • Recognizing our 5 month maternity/paternity leave policy and the additional ways that we strive to support new moms and dads at American Express, Fatherly awarded us the #3 spot on this list:

    The 50 Best Places for New Dads to Work 2017

    The "50 Best Places to Work for New Dads" is 's annual list of the large companies, businesses with 1000 employees or more, providing the best benefits and programs for working fathers.

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American Express – Why Work For Us?

The success of American Express since its inception has been defined by its ability to innovate, evolve, disrupt, and take risks. What has remained constant throughout this history of transformation is our dedication to our customers, to our employees, and to the values on which American Express was built: integrity, quality, respect, and community.

Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards all over the world. So if you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

Our Blue Box values reflect who we are and what we stand for as a company.

  1. Customer Commitment:  We develop relationships that make a positive difference in our customers' lives.
  2. Quality:  We provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.
  3. Integrity:  We uphold the highest standards of integrity in all of our actions.
  4. Teamwork:  We work together, across boundaries, to meet the needs of our customers and to help the company win.
  5. Respect for People:  We value our people, encourage their development and reward their performance.
  6. Good Citizenship:  We are good citizens in the communities in which we live and work.
  7. A Will to Win:  We exhibit a strong will to win in the marketplace and in every aspect of our business.
  8. Personal Accountability:  We are personally accountable for delivering on our commitments.

Discover our global and virtual (i.e., work from home) opportunities in:

  • Technology & Big Data
  • Marketing & Communications
  • Client Management & Sales
  • Consulting
  • Customer Care
  • Digital Commerce
  • Finance
  • Human Resources
  • Operations
  • Risk & Information Management
  • Legal & Compliance
  • Travel & Lifestyle Services

Visit our careers site to learn more about each of these opportunities:

American Express Reviews

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Recommend to a friend
Approve of CEO
American Express Chairman and CEO Ken Chenault
Ken Chenault
3,075 Ratings
  • "Customer service representative and phone"

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than 5 years)


    Salary, office, prestige, quality, easy


    Bureaucracy, process, legal department, boring

See All 5,231 Reviews

American Express Photos

American Express photo of: Life at American Express
American Express photo of: Travel
American Express photo of: Travel & Lifestyle Services
American Express photo of: India Offices
American Express photo of: NYC American Express Tower Oberservation Deck
American Express photo of: Office Building - Phoenix
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American Express Interviews



Getting an Interview

Getting an Interview




  1. Helpful (33)  

    Accepted Offer
    Positive Experience


    I applied online. I interviewed at American Express.


    Submitted an application online. A few days later received an invitation to complete an assessment online. The assessment is composed of personality questions, basic percent problems and mock customer calls. Waiting to hear more.

See All 1,410 Interviews

American Express Awards & Accolades

  • 25 Best Global Companies to Work For, Great Place to Work Institute, 2017
  • Best Workplaces for Giving Back, Great Places to Work Institute, 2017
  • 50 Best Workplaces for Diversity, Great Place to Work Institute, 2017
  • The 50 Best Workplaces for Parents, Great Place to Work Institute, 2017
  • 100 Top Companies With Remote Jobs, FlexJobs, 2017
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Work at American Express? Share Your Experiences

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