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    American Express Overview

    www.americanexpress.com
    New York, NY
    10000+ employees
    1850
    Company - Public (AXP)
    Finance
    $10+ billion (USD) per year
    We’re a company of inclusion—built on service, secured by trust and driven by forward thinking. For more than 160 years, we’ve helped our customers reach their goals. And today, as we continue to transform and lead the way in a digital universe, our ... Read more

    Mission: We work hard every day to make American Express the world's most respected service brand.

    Glassdoor Awards

    Best Places to Work: 2011 (#46), 2009 (#34)

    Highest Rated CEOs: 2014 (#44), 2013 (#20)

    Company Updates

    • Great people are at the heart of any great company. We are always looking for ways to improve our community and continue to be a place where great people want to be: http://glassdoor.com/slink.htm?key=vQFdY

      The 25 Best Global Companies to Work For

      Google's employees in Argentina think it's a great place to work. So do its employees in Brazil, Canada, India and Switzerland-not to mention the U.S. That's what the research and consultancy firm Great Place to Work, a Fortune partner, found in their most recent analysis of thousands of employee surveys from hundreds of multinational companies.

    • Recognizing our 5 month maternity/paternity leave policy and the additional ways that we strive to support new moms and dads at American Express, Fatherly awarded us the #3 spot on this list: http://glassdoor.com/slink.htm?key=vQFdy

      The 50 Best Places for New Dads to Work 2017

      The "50 Best Places to Work for New Dads" is 's annual list of the large companies, businesses with 1000 employees or more, providing the best benefits and programs for working fathers.

    See AllSee All

    American Express – Why Work For Us?

    The success of American Express since its inception has been defined by its ability to innovate, evolve, disrupt, and take risks. What has remained constant throughout this history of transformation is our dedication to our customers, to our employees, and to the values on which American Express was built: integrity, quality, respect, and community.

    Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards all over the world. So if you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

    Our Blue Box values reflect who we are and what we stand for as a company.

    1. Customer Commitment:  We develop relationships that make a positive difference in our customers' lives.
    2. Quality:  We provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.
    3. Integrity:  We uphold the highest standards of integrity in all of our actions.
    4. Teamwork:  We work together, across boundaries, to meet the needs of our customers and to help the company win.
    5. Respect for People:  We value our people, encourage their development and reward their performance.
    6. Good Citizenship:  We are good citizens in the communities in which we live and work.
    7. A Will to Win:  We exhibit a strong will to win in the marketplace and in every aspect of our business.
    8. Personal Accountability:  We are personally accountable for delivering on our commitments.
     

    Discover our global and virtual (i.e., work from home) opportunities in:

    • Technology & Big Data
    • Marketing & Communications
    • Client Management & Sales
    • Consulting
    • Customer Care
    • Digital Commerce
    • Finance
    • Human Resources
    • Operations
    • Risk & Information Management
    • Legal & Compliance
    • Travel & Lifestyle Services

    Visit our careers site to learn more about each of these opportunities: https://careers.americanexpress.com/CareerAreas

    American Express Reviews

    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    American Express Chairman and CEO Ken Chenault
    Ken Chenault
    3,075 Ratings

    • "Customer service representative and phone"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at American Express full-time (More than 5 years)

      Pros

      Salary, office, prestige, quality, easy

      Cons

      Bureaucracy, process, legal department, boring

    See All 5,231 Reviews

    American Express Photos

    American Express photo of: Life at American Express
    American Express photo of: Travel
    American Express photo of: Travel & Lifestyle Services
    American Express photo of: India Offices
    American Express photo of: NYC American Express Tower Oberservation Deck
    American Express photo of: Office Building - Phoenix
    See All PhotosSee All

    American Express Interviews

    Experience

    Experience
    64%
    19%
    16%

    Getting an Interview

    Getting an Interview
    51%
    12%
    12%
    12
    4
    4
    2

    Difficulty

    3.0
    Average

    Difficulty

    Hard
    Average
    Easy

    1. Helpful (33)  

      Work At Home Customer Care Professional Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience

      Application

      I applied online. I interviewed at American Express.

      Interview

      Submitted an application online. A few days later received an invitation to complete an assessment online. The assessment is composed of personality questions, basic percent problems and mock customer calls. Waiting to hear more.

    See All 1,410 Interviews

    American Express Awards & Accolades

    + Add Awards
    • 25 Best Global Companies to Work For, Great Place to Work Institute, 2017
    • Best Workplaces for Giving Back, Great Places to Work Institute, 2017
    • 50 Best Workplaces for Diversity, Great Place to Work Institute, 2017
    • The 50 Best Workplaces for Parents, Great Place to Work Institute, 2017
    • 100 Top Companies With Remote Jobs, FlexJobs, 2017
    See More

    Work at American Express? Share Your Experiences

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