American Express Overview

  • www.americanexpress.com
  • New York, NY
  • 10000+ Employees
  • 1850
  • Company - Public (AXP)
  • Financial Transaction Processing
  • $10+ billion (USD)

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, ...
Mission: Become essential to our customers by providing differentiated products and services to help them achieve their aspirations.

Glassdoor Awards

Best Places to Work: 2021(#67), 2011(#46), 2009(#34)

Top CEOs: 2019(#98), 2014(#44), 2013(#20)

Company Updates

April 13, 2022
KEY NOT FOUND: company-updates.categories.company-news
Our #TeamAmex colleagues are constantly redefining what’s possible – and because of them, we ranked #8 on the 2022 list of 100 Best Companies to Work For by Great Place to Work US and Fortune Magazine. We’re proud to have their backs and continue to make investments in the colleague experience – fostering an inclusive environment where colleagues can grow and develop in ways that are unique and meaningful to them and have the support and flexibility they need to be and deliver their best, both professionally and personally. “Our colleagues put their heart into backing our customers and the communities where we live and work,” said Monique Herena, our Chief Colleague Experience Officer. “As a company, we put the same heart into backing our colleagues—placing them at the center of everything we do, focusing on the whole person, their well-being, and fostering a strong sense of belonging. From hiring and onboarding to growing their careers and everything in between, we are committed to making the moments that matter great for them.”
Shared image - American Express Ranked 8th on Fortune Magazine and Great Place to Work's® List of 100 Best Companies to Work For in 2022
American Express Ranked 8th on Fortune Magazine and Great Place to Work's® List of 100 Best Companies to Work For in 2022
about.americanexpress.com
March 31, 2022
KEY NOT FOUND: company-updates.categories.culture
#TeamAmex colleagues came together at our New York headquarters and other offices this month as part of our new way-of-working model, Amex Flex. Offering flexibility has always been part of our culture, and since we announced Amex Flex, the majority of our colleagues in the U.S. have chosen a hybrid schedule that combines both an in-person and virtual presence, while more than 40% have opted to be fully virtual. Thank you to our colleagues for their enthusiasm, camaraderie, and collaboration this week!
Shared image - American Express Officially Launches Amex Flex, Our New Way of Working
American Express Officially Launches Amex Flex, Our New Way of Working
about.americanexpress.com

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American Express Reviews

4.2
87%
Recommend to a Friend
93%
Approve of CEO
Stephen J Squeri
Stephen J Squeri
3,276 Ratings
5.0
Current Employee
Recommends
Positive Outlook

Pros

Amazing Smart Kind People - collaborative culture- work/life balance - company values - brand

Cons

Takes many people to make a decision- deck-oriented - slower decision-making, compensation lower than like-companies or job functions
See All 13,277 Reviews

Diversity & Inclusion at American Express

4.4
(3139 Reviews)

Diversity Programs & Initiatives

Diverse and inclusive teams, empowered voices

Our differences are what shape the world, and we’re committed to ensuring everyone is seen, heard, and feels like they truly belong. That’s why we’re actively cultivating an inclusive and diverse workplace where every voice is

Diversity & Inclusion FAQs

All answers shown come directly from American Express Reviews and are not edited or altered.

How is diversity at American Express?

...Good work culture, diversity and inclusion is paramount to policies implemented in the company and fairly accommodating and helpful colleagues...Read More

Read 214 more responses

American Express Photos

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American Express Interviews

Experience
Positive65%
Negative18%
Neutral17%
Getting an Interview
Applied online50%
Campus Recruiting18%
Recruiter11%
Difficulty
2.9
Average
HardAverageEasy

  1. Compliance Analyst Interview

    Anonymous Employee in United States
    Declined Offer
    Positive Experience
    Average Interview

    Interview

    Interview with director and VP. More of a general approach instead of the STAR method but they can throw anything at you. I like the process overall but not the pay!
    Interview

    What do you like about the role?

    Answer Question

See All 2,775 interviews

American Express Awards & Accolades

  • #8 on 100 Best Companies to Work ForGreat Place to Work in US2022
  • #10 on 100 Best Companies to Work ForFortune2021
  • Human Rights Campaign Corporate Equality Index Score of 100% - 2021Human Rights Campaign’s (HRC) Corporate Equality Index2021
  • World's Most Admired CompaniesFortune2020
  • 100 Best Workplaces for WomenFortune2020

Pledges & Certifications

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

Popular Careers with American Express Job Seekers

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American Express FAQ

(66 Questions)

All answers shown come directly from American Express Reviews and are not edited or altered.

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What is paid time off like at American Express?

...Paid time off, schedule flexibility, work life balance, great benefits including 6 months paternal/maternity leave, 6% 401k match, profit sharing, and annual bonus...

December 17, 2019

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