American Express Overview

  • www.americanexpress.com
  • New York, NY
  • 10000+ Employees
  • 1850
  • Company - Public (AXP)
  • Financial Transaction Processing
  • $10+ billion (USD)

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, ...
Mission: Become essential to our customers by providing differentiated products and services to help them achieve their aspirations.

Glassdoor Awards

Best Places to Work: 2021(#67), 2011(#46), 2009(#34)

Top CEOs: 2019(#98), 2014(#44), 2013(#20)

Company Updates

April 22, 2021
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We’re proud to rank 10th on the Fortune 100 Best Companies to Work For® list in the U.S. Our #TeamAmex colleagues continue to back one another, our customers and our communities, especially throughout a challenging year. We’re appreciative of all that they do to continue making American Express a great place to work.
Shared image - American Express | 2021 100 Best Companies
American Express | 2021 100 Best Companies
fortune.com
April 5, 2021
This International Women’s Day we celebrated & honored the contributions of women and their allies. In the face of challenges stemming from the pandemic, 66% of women surveyed* agree that their priorities have dramatically changed. Even with these changes and taking on significant responsibilities during, more than half (56%) of women surveyed are still ambitious and 43% believe working virtually has enabled them to be ambitious in parts of their lives outside of work. This International Women’s Day we connected with #TeamAmex women through events focused on having real and open conversations about family, caregiving, mental health and career. Throughout the year we will continue to support our women with mentoring programs, leadership development trainings and tools, and resources and benefits that support holistic wellbeing. These efforts build on our long history of proudly backing women’s ambition. We are proudly continuing to back women’s ambition through #TheAmbitionProject. Click to learn more. *methodology in graphic below and can be found through the link.
Shared image - Amex Trendex: International Women's Day Edition
Amex Trendex: International Women's Day Edition
about.americanexpress.com
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American Express Reviews

4.2
★★★★★
86%
Recommend to a Friend
95%
Approve of CEO
Stephen J Squeri
Stephen J Squeri
1,954 Ratings
Top CEOs 2019
Featured Review
5.0
★★★★★
Current Employee, more than 8 years

"Great place for information security professionals"

Feb 25, 2021 - Information Security Manager in Phoenix, AZ
Recommends
Positive Outlook
Approves of CEO

Pros

Great work environment with supporting leaders and colleagues. Pay is above par compared to financial industry

Cons

It takes a long time to absorb and get an understanding of the entire landscape of the company with it being so large

Advice to Management

Keep up the excellent work listening to colleagues. Their input is valuable and innovative
See All 10,463 Reviews

Diversity & Inclusion at American Express

4.4
★★★★★
(1192 Reviews)

Diversity Programs & Initiatives

Diverse and inclusive teams, empowered voices

Our differences are what shape the world, and we’re committed to ensuring everyone is seen, heard, and feels like they truly belong. That’s why we’re actively cultivating an inclusive and diverse workplace where every voice is

Diversity & Inclusion FAQs

All answers shown come directly from American Express Reviews and are not edited or altered.

How is diversity at American Express?

...Corporate work culture, lack of diversity,...Read More

American Express Photos

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American Express Interviews

Experience
Positive64%
Negative18%
Neutral18%
Getting an Interview
Applied online49%
Campus Recruiting18%
Recruiter12%
Difficulty
3.0
Average
HardAverageEasy

  1. Product Manager Interview

    Anonymous Employee in India
    Declined Offer
    Negative Experience
    Average Interview
    Application

    I applied online. I interviewed at American Express (India)

    Interview

    Applied for the Product Manager position (at Amex Gurgaon), then received a call from the talent team. The process started with Interview scheduling and followed for 2 rounds.

    Round 1: Well-structured interview and panel paying great attention to answers.
    Round 2: No interview structure/format, interviewer panel asking vague questions.
    Felt like they were thinking of something while asking something else (not in the zone)

    Post 2 rounds the interview suddenly process went to a halt without any feedback provided. It's been more than a month without any update whatsoever.

    When asked the HRs, the interview scheduler, or all the people I received a call from, no one is cognizant of the result or of the process/ has any idea about it.
    There is no closure. Totally unexpected and unprofessional behavior.

    So please apply at your own risk and don't expect any feedback/update.
    Post the interview rounds are complete the talent team will disappear in thin air as nothing happened.
    Interview

    Tell me about yourself. Describe your current roles and responsibilities. Where do you see yourself in the future?

    Answer Question
See All 2,360 interviews

American Express Awards & Accolades

  • #10 on 100 Best Companies to Work For, Fortune, 2021
  • Human Rights Campaign Corporate Equality Index Score of 100% - 2021, Human Rights Campaign’s (HRC) Corporate Equality Index, 2021
  • #9 on 100 Best Companies to Work For, Fortune, 2020
  • World's Most Admired Companies, Fortune, 2020
  • 100 Best Workplaces for Women, Fortune, 2020

Pledges & Certifications

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

Popular Careers with American Express Job Seekers

Software Engineer
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Director
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Analyst
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Senior Manager
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Vice President
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Intern
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Business Analyst
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Manager
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Product Manager
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Customer Care Professional
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Financial Analyst
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American Express FAQ

(68 Questions)

All answers shown come directly from American Express Reviews and are not edited or altered.

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What is paid time off like at American Express?

...American Express has good benefits and competitive pay, generous PTO...

October 19, 2020

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