American Express Career Overview | Glassdoor

American Express Overview

New York, NY
10000+ employees
1850
Company - Public (AXP)
Financial Transaction Processing
$10+ billion (USD) per year
We’re a company of inclusion—built on service, secured by trust and driven by forward thinking. For more than 160 years, we’ve helped our customers reach their goals. And today, as we continue to transform and lead the way in a digital universe, our ... Read more

Mission: We work hard every day to make American Express the world's most respected service brand.


Glassdoor Awards

Best Places to Work: 2011 (#46), 2009 (#34)

Highest Rated CEOs: 2014 (#44), 2013 (#20)

Company Updates

  • Great people are at the heart of any great company. We are always looking for ways to improve our community and continue to be a place where great people want to be:

    http://glassdoor.com/slink.htm?key=vQFdY

    —30+ days ago
    The 25 Best Global Companies to Work For

    Google's employees in Argentina think it's a great place to work. So do its employees in Brazil, Canada, India and Switzerland-not to mention the U.S. That's what the research and consultancy firm Great Place to Work, a Fortune partner, found in their most recent analysis of thousands of employee surveys from hundreds of multinational companies.

  • Recognizing our 5 month maternity/paternity leave policy and the additional ways that we strive to support new moms and dads at American Express, Fatherly awarded us the #3 spot on this list: http://glassdoor.com/slink.htm?key=vQFdy

    —30+ days ago
    The 50 Best Places for New Dads to Work 2017

    The "50 Best Places to Work for New Dads" is 's annual list of the large companies, businesses with 1000 employees or more, providing the best benefits and programs for working fathers.

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American Express – Why Work For Us?


The success of American Express since its inception has been defined by its ability to innovate, evolve, disrupt, and take risks. What has remained constant throughout this history of transformation is our dedication to our customers, to our employees, and to the values on which American Express was built: integrity, quality, respect, and community.

Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards all over the world. So if you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

Our Blue Box values reflect who we are and what we stand for as a company.

  1. Customer Commitment:  We develop relationships that make a positive difference in our customers' lives.
  2. Quality:  We provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.
  3. Integrity:  We uphold the highest standards of integrity in all of our actions.
  4. Teamwork:  We work together, across boundaries, to meet the needs of our customers and to help the company win.
  5. Respect for People:  We value our people, encourage their development and reward their performance.
  6. Good Citizenship:  We are good citizens in the communities in which we live and work.
  7. A Will to Win:  We exhibit a strong will to win in the marketplace and in every aspect of our business.
  8. Personal Accountability:  We are personally accountable for delivering on our commitments.
 

Discover our global and virtual (i.e., work from home) opportunities in:

  • Technology & Big Data
  • Marketing & Communications
  • Client Management & Sales
  • Consulting
  • Customer Care
  • Digital Commerce
  • Finance
  • Human Resources
  • Operations
  • Risk & Information Management
  • Legal & Compliance
  • Travel & Lifestyle Services

Visit our careers site to learn more about each of these opportunities: https://careers.americanexpress.com/CareerAreas

American Express Reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
American Express Chairman and CEO Ken Chenault
Ken Chenault
3,165 Ratings
  • "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Java Developer in Phoenix, AZ
    Former Employee - Java Developer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Great working environment and great team member

    Cons

    no cons.May be engaged more people on team

    Advice to Management

    no advice for management.They did a great job

See All 5,412 Reviews

American Express Photos

American Express photo of: Life at American Express
American Express photo of: Travel
American Express photo of: Travel & Lifestyle Services
American Express photo of: India Offices
American Express photo of: NYC American Express Tower Oberservation Deck
American Express photo of: Office Building - Phoenix
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American Express Interviews

Experience

Experience
64%
19%
16%

Getting an Interview

Getting an Interview
50%
13%
12%
12
4
4
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (63)  

    Senior Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 6 weeks. I interviewed at American Express in January 2017.

    Interview

    There was an initial phone interview, followed by an in person by the hiring manager. Then a 2nd interview with the hiring manager & the final interview with the Director. The entire process took about six weeks.

    Interview Questions

    • What do you know about American Express & why do you want to work here?   4 Answers
See All 1,464 Interviews

American Express Awards & Accolades

  • Working Mother 100 Best Companies, Working Mother, 2017
  • Fortune 100 Best Companies to Work For, Fortune, 2017
  • Top Companies for Women Technologists, Anita Borg Institute, 2017
  • Fortune 100 Best Places to Work for Women, Fortune, 2017
  • 25 Best Global Companies to Work For, Great Place to Work Institute, 2017
See More

Work at American Express? Share Your Experiences

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