Working at American Express | Glassdoor

American Express Overview

New York, NY
10000+ employees
Company - Public (AXP)
$10+ billion (USD) per year
Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense ... Read more

Mission: American Express is the global services company that offers talented individuals challenging work with purpose, because only American Express infuses a desire to serve the success of our customers into every part of the workplace experience.

Glassdoor Awards

Highest Rated CEOs: 2014 (#44), 2013 (#20)

Best Places to Work: 2011 (#46), 2009 (#34)

Company Updates

  • Thanks Fortune for naming us as one of The World's Most Admired Companies for 2016.

    The World's Most Admired Companies for 2016

    HOW WE CONDUCT THE MOST ADMIRED SURVEY The Most Admired list is the definitive report card on corporate reputations. Our survey partners at Korn Ferry Hay Group started with approximately 1,500 companies: the Fortune 1,000-the 1,000 largest U.S. companies ranked by revenue-and non-U.S. companies in Fortune's Global 500 database with revenues of $10 billion or more.

  • Proud to be selected as one of FlexJobs 2016 Top Companies with Remote Jobs. Thanks! Search jobs here:

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American Express – Why Work For Us?

Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

At our core, American Express is a global services company that makes commerce easy, secure and more rewarding for millions of consumers and businesses around the world. As we process payments, we identify customer preferences and market trends, and then turn this knowledge into real value. Cardmembers get bene?ts, rewards, savings and experiences. Merchants get access to high-spending customers and business-building insights. Our network creates new possibilities for people to pursue their passions and realize their potential. You can, too.

Because we are a world-class employer reimagined for the digital age. And we strive to create an environment where people are respected, feel personally and professionally fulfilled and look forward to coming to work.  But don’t just take our word for it…

  • J.D. Power has ranked us highest in customer satisfaction for credit cards for five years in a row
  • Fortune ranks us among the Best Places to Work and World’s Most Admired Companies
  • Interbrand ranks us among the Best Global Brands
  • DiversityInc ranks us as one of the Top 50 Companies for Diversity

Because you are not afraid of embracing challenges. And you share an admiration for the values on which this company was built – trust, service, security, integrity, quality, good citizenship and respect.

American Express seeks professionals with a wide variety of backgrounds and skill sets. Discover our global opportunities in....

  • Big Data
  • Client Management & Sales
  • Consulting
  • Customer Care
  • Digital Commerce
  • Finance
  • Human Resources
  • Marketing & Communications
  • Operations
  • Risk & Info Management
  • Technologies 
  • Travel
  • Virtual Career Opportunities

Learn more about each of these opportunities here:

American Express Reviews

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American Express Chairman and CEO Ken Chenault
Ken Chenault
2,713 Ratings
  • "Great company!"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee


    Great company to work for, awesome benefits and care for the individual.


    Due to the corporate culture, it's easy to get lost in the mix and become overwhelmed with the same day-to-day tasks.

See All 4,560 Reviews

American Express Photos

American Express photo of: Life at American Express
American Express photo of: Life at American Express
American Express photo of: Life at American Express
American Express photo of: Life at American Express
American Express photo of: Life at American Express
American Express photo of: Life at American Express
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American Express Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty



  1. Featured Interview


    Senior Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through other source. The process took 6 weeks. I interviewed at American Express in January 2017.


    There was an initial phone interview, followed by an in person by the hiring manager. Then a 2nd interview with the hiring manager & the final interview with the Director. The entire process took about six weeks.

    Interview Questions

    • What do you know about American Express & why do you want to work here?   Answer Question
See All 1,289 Interviews

American Express Awards & Accolades

  • 25 Best Big Companies to Work For (3), The Sunday Times (UK), 2015
  • Top 100 Employers, Stonewall, 2015
  • Top Employers for Working Families (Commended - The Centrica Best for Flexible Working), Working Families, 2015
  • Fortune 500, Fortune, 2015
  • Glassdoor's Highest Rated CEO's 2014, Glassdoor, 2014
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