Working at American Express | Glassdoor

American Express Overview

New York, NY
10000+ employees
Company - Public (AXP)
Financial Transaction Processing
$10+ billion (USD) per year
We’re a company of inclusion—built on service, secured by trust and driven by forward thinking. For more than 160 years, we’ve helped our customers reach their goals. And today, as we continue to transform and lead the way in a digital universe, our ... Read more

Mission: We work hard every day to make American Express the world's most respected service brand.

Glassdoor Awards

Best Places to Work: 2011 (#46), 2009 (#34)

Top CEOs: 2014 (#44), 2013 (#20)

Company Updates

  • American Express is proud to be named a 2018 NAFE Top Company for Executive Women! We work hard to maintain a supportive company culture that aims leadership development, mentoring and sponsorship at women. Click to read about what we're doing to move women into the executive ranks. #NAFETop

    American Express

    ? Hall of Fame The capacity of the Shadow Program-in which high-performing women get access to the senior-most executives-doubled in 2016. A total of 57 percent of all employees and 31 percent of corporate executives are women.

  • We're proud to be named @GPTW_US @FortuneMagazine #100BestCos list

    American Express

    American Express is #23 on the 2017 Fortune 500 list. Find the latest news, stock prices and financial information for American Express on

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American Express – Why Work For Us?

The success of American Express since its inception has been defined by its ability to innovate, evolve, disrupt, and take risks. What has remained constant throughout this history of transformation is our dedication to our customers, to our employees, and to the values on which American Express was built: integrity, quality, respect, and community.

Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards all over the world. So if you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

Our Blue Box values reflect who we are and what we stand for as a company.

  1. Customer Commitment:  We develop relationships that make a positive difference in our customers' lives.
  2. Quality:  We provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.
  3. Integrity:  We uphold the highest standards of integrity in all of our actions.
  4. Teamwork:  We work together, across boundaries, to meet the needs of our customers and to help the company win.
  5. Respect for People:  We value our people, encourage their development and reward their performance.
  6. Good Citizenship:  We are good citizens in the communities in which we live and work.
  7. A Will to Win:  We exhibit a strong will to win in the marketplace and in every aspect of our business.
  8. Personal Accountability:  We are personally accountable for delivering on our commitments.

Discover our global and virtual (i.e., work from home) opportunities in:

  • Technology & Big Data
  • Marketing & Communications
  • Client Management & Sales
  • Consulting
  • Customer Care
  • Digital Commerce
  • Finance
  • Human Resources
  • Operations
  • Risk & Information Management
  • Legal & Compliance
  • Travel & Lifestyle Services

Visit our careers site to learn more about each of these opportunities:

American Express Reviews

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Recommend to a friend
Approve of CEO
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Stephen J Squeri
134 Ratings
  • "Overall Good"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Miami, FL
    Current Employee - Marketing Manager in Miami, FL

    I have been working at American Express full-time (More than 5 years)


    Global Company. Great Benefits and Salary


    Lots of bureaucracy and politics

See All 5,970 Reviews

American Express Photos

American Express photo of: Life at American Express
American Express photo of: Travel
American Express photo of: Travel & Lifestyle Services
American Express photo of: India Offices
American Express photo of: NYC American Express Tower Oberservation Deck
American Express photo of: Office Building - Phoenix
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American Express Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (79)  

    Senior Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through other source. The process took 6 weeks. I interviewed at American Express in January 2017.


    There was an initial phone interview, followed by an in person by the hiring manager. Then a 2nd interview with the hiring manager & the final interview with the Director. The entire process took about six weeks.

    Interview Questions

    • What do you know about American Express & why do you want to work here?   5 Answers
See All 1,589 Interviews

American Express Awards & Accolades

  • Fortune's 100 Best Companies to Work For, Fortune, 2018
  • Working Mother 100 Best Companies, Working Mother, 2017
  • Top Companies for Women Technologists, Anita Borg Institute, 2017
  • Fortune 100 Best Places to Work for Women, Fortune, 2017
  • 25 Best Global Companies to Work For, Great Place to Work Institute, 2017
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Work at American Express? Share Your Experiences

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