Working at American Express | Glassdoor

American Express Overview

New York, NY
10000+ employees
1850
Company - Public (AXP)
Financial Transaction Processing
$10+ billion (USD) per year
American Express is a global services company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success.

Each day, American Express makes it easier, safer and more rewarding for consumers ... Read more

Mission: Don't live life without it. Don't do business without it.


Glassdoor Awards

Best Places to Work: 2011 (#46), 2009 (#34)

Top CEOs: 2014 (#44), 2013 (#20)

Company Updates

  • Our employees named us to Great Place to Work US @Fortune Magazine Best Workplaces for Women. We’re proud to provide our colleagues with experiences to become great leaders and an inclusive culture to help them thrive. http://glassdoor.com/slink.htm?key=vQqxc #TeamAmex

    75 Best Large Workplaces for Women

    Fortune and Great Place to Work present the 75 Best Large Workplaces for Women for 2018.

  • What do Americans believe about the arts? Tim McClimon talks about it in this week's CSR Now! #TeamAmex http://glassdoor.com/slink.htm?key=vQquD

    5 1/2 Things Americans Are Saying About The Arts

    One of the nonprofit organizations I support and volunteer with is Americans for the Arts, a national advocacy and membership organization. AFTA has recently published its latest public opinion survey on the arts entitled Americans Speak Out about the Arts .

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American Express – Why Work For Us?


The best way to back our customers is to back our people

The best way to back our customers is to back our people

What you choose to do for a living is one of the most meaningful decisions you can make. At American Express, our job is to help you excel at yours. We provide experiences to become a great leader, a world of opportunities to grow your career, and an inclusive culture to help you thrive. Because the best way to back our customers is to back our people. 

Join, stay and grow your career

At American Express, you’ll have access to world-class leadership and learning experiences, an opportunity to create a unique career journey shaped by your talent and curiosity, and the ability to engage with great leaders and coworkers. All this, combined with comprehensive benefits makes American Express a unique place to join, stay and grow your career. 

Join, stay and grow your career
Leadership Development and Learning

Doing work that matters 

At American Express, we’re changing the ways people live and work through meaningful projects with real-world impact. Working with teams across the organization, our colleagues and leaders can make a difference by improving the everyday lives of customers around the world.

Leadership at all levels

Growing great leaders is one of the things that sets American Express apart. Every employee has the opportunity—and is encouraged—to take their personal leadership to the next level through a wide variety of leadership and learning programs. The American Express Leadership Academy offers the very best tools and training in leadership development from across the company and from the world’s leading practitioners. 

Learning from the best

We have a culture that encourages personal development and growth. We offer opportunities for employees to learn new skills and build on their expertise with both team-based and individual learning opportunities.

Leadership Development and Learning
College Hires and Internships

Launching your career

Come to American Express as a student and you’ll immediately become part of a collaborative and supportive team. Our unique student programs in the U.S., UK, and India will immerse you in exciting projects where your input will be encouraged and respected. You’ll learn from team members dedicated to helping you succeed while you acquire new skills and make genuine connections. When you join as an intern, you’ll gain valuable business knowledge and have a real influence at American Express. 

College Hires and Internships
Diversity and Inclusion

Embracing diversity and inclusion

Creating an inclusive culture is both a part of who we are and what we do together. We value and embrace the diversity of thought, backgrounds and experiences of all our employees. Through our Employee Networks, participants can broaden their associations with other employees while expanding their knowledge of the business. 

American Express is a place where being yourself matters.

Diversity and Inclusion

Get to know American Express and explore our opportunities by visiting https://careers.americanexpress.com/.

American Express Reviews

3.9
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Stephen J Squeri
274 Ratings
  • Featured Review

    Helpful (7)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Phoenix, AZ
    Current Employee - Software Engineer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than a year)

    Pros

    They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

    Cons

    The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

    Advice to Management

    Do 6-month evaluations with serious consideration for interior promotions before out-side-in hiring. Then hire only at the bottom level (entry). Let tech. decide when/who to promote for tech. because business holds the wallet, but doesn't necessarily know what's best.

See All 6,353 Reviews

American Express Photos

American Express photo of: Life at American Express
American Express photo of: Travel
American Express photo of: Travel & Lifestyle Services
American Express photo of: India Offices
American Express photo of: NYC American Express Tower Oberservation Deck
American Express photo of: Office Building - Phoenix
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American Express Interviews

Experience

Experience
64%
19%
17%

Getting an Interview

Getting an Interview
49%
16%
12%
12
4
4
3

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (91)  

    Senior Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 6 weeks. I interviewed at American Express in January 2017.

    Interview

    There was an initial phone interview, followed by an in person by the hiring manager. Then a 2nd interview with the hiring manager & the final interview with the Director. The entire process took about six weeks.

    Interview Questions

    • What do you know about American Express & why do you want to work here?   6 Answers
See All 1,733 Interviews

American Express Awards & Accolades

  • Fortune's 100 Best Companies to Work For, Fortune, 2018
  • Fatherly's 50 Best Places to Work for New Dads, Fatherly, 2018
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2018
  • Fortune 100 Best Places to Work for Millennials, Fortune Magazine, 2018
  • Best Companies for Diversity, Black Enterprise, 2017
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

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