American Express Career Overview | Glassdoor

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American Express Overview

New York, NY
10000+ employees
1850
Company - Public (AXP)
Financial Transaction Processing
$10+ billion (USD) per year
We’re a company of inclusion—built on service, secured by trust and driven by forward thinking. For more than 160 years, we’ve helped our customers reach their goals. And today, as we continue to transform and lead the way in a digital universe, our ... Read more

Mission: We work hard every day to make American Express the world's most respected service brand.


Glassdoor Awards

Best Places to Work: 2011 (#46), 2009 (#34)

Highest Rated CEOs: 2014 (#44), 2013 (#20)

Company Updates

  • We're proud to be named @GPTW_US @FortuneMagazine #100BestCos list http://glassdoor.com/slink.htm?key=vQ7IM

    American Express

    American Express is #23 on the 2017 Fortune 500 list. Find the latest news, stock prices and financial information for American Express on Fortune.com.

  • We're proud to be named to the Best Workplaces for Diversity list by Fortune Magazine and Great Place to Work: http://glassdoor.com/slink.htm?key=vQLC1

    The 100 Best Workplaces for Diversity 2017

    The Best Workplaces in Diversity offer the very best workplace experiences according to the diverse employees who work there. To determine the list, Great Place to Work got feedback from 442,624 employees on more than 50 survey questions anonymously rating their employers.

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American Express – Why Work For Us?


The success of American Express since its inception has been defined by its ability to innovate, evolve, disrupt, and take risks. What has remained constant throughout this history of transformation is our dedication to our customers, to our employees, and to the values on which American Express was built: integrity, quality, respect, and community.

Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards all over the world. So if you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

Our Blue Box values reflect who we are and what we stand for as a company.

  1. Customer Commitment:  We develop relationships that make a positive difference in our customers' lives.
  2. Quality:  We provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.
  3. Integrity:  We uphold the highest standards of integrity in all of our actions.
  4. Teamwork:  We work together, across boundaries, to meet the needs of our customers and to help the company win.
  5. Respect for People:  We value our people, encourage their development and reward their performance.
  6. Good Citizenship:  We are good citizens in the communities in which we live and work.
  7. A Will to Win:  We exhibit a strong will to win in the marketplace and in every aspect of our business.
  8. Personal Accountability:  We are personally accountable for delivering on our commitments.
 

Discover our global and virtual (i.e., work from home) opportunities in:

  • Technology & Big Data
  • Marketing & Communications
  • Client Management & Sales
  • Consulting
  • Customer Care
  • Digital Commerce
  • Finance
  • Human Resources
  • Operations
  • Risk & Information Management
  • Legal & Compliance
  • Travel & Lifestyle Services

Visit our careers site to learn more about each of these opportunities: https://careers.americanexpress.com/CareerAreas

American Express Reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
American Express CEO Stephen J. Squeri
Stephen J. Squeri
3,303 Ratings
  • "AMEX has a great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Express full-time

    Pros

    One of the key principles with American Express is "Always assume positive intent." This holds true, not only to how AMEX works with its cardmembers, but also with its employees as well. Very positive environment to work in.

    Cons

    I really don't have any cons to share.

See All 5,670 Reviews

American Express Photos

American Express photo of: Life at American Express
American Express photo of: Travel
American Express photo of: Travel & Lifestyle Services
American Express photo of: India Offices
American Express photo of: NYC American Express Tower Oberservation Deck
American Express photo of: Office Building - Phoenix
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American Express Interviews

Experience

Experience
64%
20%
16%

Getting an Interview

Getting an Interview
50%
14%
13%
12
4
4
3

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (73)  

    Senior Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 6 weeks. I interviewed at American Express in January 2017.

    Interview

    There was an initial phone interview, followed by an in person by the hiring manager. Then a 2nd interview with the hiring manager & the final interview with the Director. The entire process took about six weeks.

    Interview Questions

    • What do you know about American Express & why do you want to work here?   5 Answers
See All 1,512 Interviews

American Express Awards & Accolades

  • Fortune's 100 Best Companies to Work For, Fortune, 2018
  • Working Mother 100 Best Companies, Working Mother, 2017
  • Top Companies for Women Technologists, Anita Borg Institute, 2017
  • Fortune 100 Best Places to Work for Women, Fortune, 2017
  • 25 Best Global Companies to Work For, Great Place to Work Institute, 2017
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Work at American Express? Share Your Experiences

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