Mission: GBT creates value for investors, customers and employees by enabling companies and empowering the traveler with insights, connections and innovation through technology, information and global scale.
American Express Global Business Travel provides end-to-end corporate travel and meetings program management – for companies of all sizes and across all industries – through best-in-class booking technology, smart analytics, worldwide strategic partnerships, and exceptional care.
Our customers benefit from our purchasing power to access negotiated rates and our innovations that boost compliance, simplify reporting and help take the stress out of business travel. It all adds up to a bigger return on business travel and meetings investment – and a better bottom line.
Our presence in nearly 140 countries on six continents means that, no matter where our customers do business, we’re nearby and ready to help them succeed. That’s why companies around the world, including 37 of the 100 largest travel spenders in the U.S., trust American Express Global Business Travel with their most precious asset of all, their people.
CORPORATE SOCIAL RESPONSIBILITY
Our first annual Corporate Social Responsibility (CSR) report covers the year 2014. As a leading provider of travel and related services worldwide, GBT has a unique opportunity to impact the issues of Sustainability and CSR on behalf of our employees, customers and partners. With that in mind, as we embark on our inaugural report, we have focused on five key areas:
At American Express Global Business Travel, we are driven by opportunity.
Join us today to upgrade to a first class career.
GBT connects the world through our people. With over 14,000 employees and a deep global presence, our diverse workforce is essential, giving us the competitive advantage. Our organization is built on our employees’ diversity, perspectives and viewpoints. This enables us to connect better to the needs of our clients. Diversity is the heart of our business.
Prepare in advance and build relationships. That’s what Betsy M. Alamo, an executive travel counselor at American Express Global Business Travel, does to make sure she always delivers the best possible service. She’s been in the travel industry for 38 years, and today she works onsite as the main contact at the New York City office of one of our financial services clients. She services 54 executives and, on any given day, handles the travel for up to 20 executives. The executives’ tight schedules mean they often have challenging requests and higher demands than other travelers – but Betsy has the key relationships and years of experience to address any issues that come up.
As the American Express Global Business Travel client manager for a large global engineering company, Joshua Abantohollans is responsible for providing total travel management support. He’s spent time understanding the client’s business and travel patterns, and looks after their entire program – above and beyond transaction processing – to help them achieve their travel goals. Joshua’s been with American Express Global Business Travel for half of his 12 years at American Express – and it’s his experiences outside the travel industry that help him think creatively about the client’s travel program. “I’m a free thinker,” he says. “I’ve learned this industry from the outside in, and I use what I know from working on the Consumer Card side of our business. The bottom line is to help a client achieve a return on their investment, and I strive to be innovative in my solutions.”
MEETING AND EVENTS
Suzanne Fuller got her start in the travel industry early, beginning with a summer job at a nearby hotel during high school. “I got the bug,” she said, and followed up her first work experience with a degree in hotel and restaurant management. She eventually fell into meeting planning and sourcing, and joined American Express Meetings & Events in 2000.
I have been working at American Express Global Business Travel full-time (Less than a year)
-lots of resources available
-good brand recognition
-growing like crazy!
-virtual work environment
-great benefits / PTO
NA - Can't think of any.
Advice to Management
Great job continuing to build this company. I could have used a little more training initially but lots of great people to help figure things out along the way.
I applied online. I interviewed at American Express Global Business Travel (Atlanta, GA) in March 2018.
Screened with recruiter. Schedule next day for manager to interview. I did have to follow up with recruiter and then everything went quickly after that. Interview has a few questions for formats and how to use the system.
Let us know if we're missing any workplace or industry recognition –
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Has programs that support a diverse and inclusive workforce
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Pay Equality Pledge
Committed to paying equitably for equal work & experience