Working at American Express Global Business Travel | Glassdoor

American Express Global Business Travel Overview

Jersey City, NJ
10000+ employees
1915
Company - Private
Travel Agencies
Unknown / Non-Applicable
American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 12,000 employees and operations in nearly ... Read more

Mission: GBT creates value for investors, customers and employees by enabling companies and empowering the traveler with insights, connections and innovation through technology, information and global scale.

Company Updates

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American Express Global Business Travel – Why Work For Us?


American Express Global Business Travel provides end-to-end corporate travel and meetings program management – for companies of all sizes and across all industries – through best-in-class booking technology, smart analytics, worldwide strategic partnerships, and exceptional care.

Our customers benefit from our purchasing power to access negotiated rates and our innovations that boost compliance, simplify reporting and help take the stress out of business travel. It all adds up to a bigger return on business travel and meetings investment – and a better bottom line.

Our presence in nearly 140 countries on six continents means that, no matter where our customers do business, we’re nearby and ready to help them succeed. That’s why companies around the world, including 37 of the 100 largest travel spenders in the U.S., trust American Express Global Business Travel with their most precious asset of all, their people.


CORPORATE SOCIAL RESPONSIBILITY

Our first annual Corporate Social Responsibility (CSR) report covers the year 2014. As a leading provider of travel and related services worldwide, GBT has a unique opportunity to impact the issues of Sustainability and CSR on behalf of our employees, customers and partners. With that in mind, as we embark on our inaugural report, we have focused on five key areas:

  • Governance & Ethics
  • Employees
  • Customers
  • Community
  • Environment

At American Express Global Business Travel, we are driven by opportunity. 
Join us today to upgrade to a first class career.

Benefits

  • Health and Wellness
  • Retirement Benefits
  • Travel Discounts
  • Rewards and Recognition
  • Education Assistance
  • Fitness Memberships
  • Employee Discounts
  • Transportation Perks 
  • Employee Experience

Diversity

GBT connects the world through our people. With over 14,000 employees and a deep global presence, our diverse workforce is essential, giving us the competitive advantage. Our organization is built on our employees’ diversity, perspectives and viewpoints. This enables us to connect better to the needs of our clients. Diversity is the heart of our business.

TRAVEL COUNSELORS

undefinedBETSY ALAMO
United States

Prepare in advance and build relationships. That’s what Betsy M. Alamo, an executive travel counselor at American Express Global Business Travel, does to make sure she always delivers the best possible service. She’s been in the travel industry for 38 years, and today she works onsite as the main contact at the New York City office of one of our financial services clients. She services 54 executives and, on any given day, handles the travel for up to 20 executives. The executives’ tight schedules mean they often have challenging requests and higher demands than other travelers – but Betsy has the key relationships and years of experience to address any issues that come up.


CLIENT MANAGERS

undefinedJOSHUA ABANTOHOLLANS
United States

As the American Express Global Business Travel client manager for a large global engineering company, Joshua Abantohollans is responsible for providing total travel management support. He’s spent time understanding the client’s business and travel patterns, and looks after their entire program – above and beyond transaction processing – to help them achieve their travel goals. Joshua’s been with American Express Global Business Travel for half of his 12 years at American Express – and it’s his experiences outside the travel industry that help him think creatively about the client’s travel program. “I’m a free thinker,” he says. “I’ve learned this industry from the outside in, and I use what I know from working on the Consumer Card side of our business. The bottom line is to help a client achieve a return on their investment, and I strive to be innovative in my solutions.”


MEETING AND EVENTS

undefinedSUZANNE FULLER
United States

Suzanne Fuller got her start in the travel industry early, beginning with a summer job at a nearby hotel during high school. “I got the bug,” she said, and followed up her first work experience with a degree in hotel and restaurant management. She eventually fell into meeting planning and sourcing, and joined American Express Meetings & Events in 2000.

American Express Global Business Travel Reviews

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American Express Global Business Travel Chief Executive Officer Doug Anderson
Doug Anderson
171 Ratings
  • Featured Review

    Helpful (15)

    "Great company and growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Tampa, FL
    Current Employee - Recruiter in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express Global Business Travel full-time (Less than a year)

    Pros

    -great team
    -lots of resources available
    -good pay
    -process driven
    -good brand recognition
    -reputable company
    -growing like crazy!
    -global
    -virtual work environment
    -flexible
    -great benefits / PTO

    Cons

    NA - Can't think of any.

    Advice to Management

    Great job continuing to build this company. I could have used a little more training initially but lots of great people to help figure things out along the way.

See All 472 Reviews

American Express Global Business Travel Photos

American Express Global Business Travel photo of: Greeting space at Canary Wharf
American Express Global Business Travel photo of: Every seat has a view here!
American Express Global Business Travel photo of: A quaint space to sit while you wait
American Express Global Business Travel photo of: Our hangout room with a view
American Express Global Business Travel photo of: Our team space in Canary Wharf
American Express Global Business Travel photo of: CBTF
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American Express Global Business Travel Interviews

Experience

Experience
48%
30%
22%

Getting an Interview

Getting an Interview
60%
17%
7%
6
4
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2

Difficulty

2.5
Average

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  1. Featured Interview

    Helpful (19)  

    Virtual Travel Counselor Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at American Express Global Business Travel (Atlanta, GA) in March 2018.

    Interview

    Screened with recruiter. Schedule next day for manager to interview. I did have to follow up with recruiter and then everything went quickly after that. Interview has a few questions for formats and how to use the system.

    Interview Questions

See All 60 Interviews

American Express Global Business Travel Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Pledges & Certifications

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Work at American Express Global Business Travel? Share Your Experiences

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