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American Family Insurance Overview

Madison, WI
5001 to 10000 employees
Company - Private
Insurance Carriers
$5 to $10 billion (USD) per year
For more than 80 years, American Family Insurance has given its customers peace of mind by making their insurance experience easy and convenient. Our caring agents strive hard to meet customers' unique needs by offering just the right mix of American ... Read more

Mission: Inspire, Protect and Restore Dreams

Company Updates

  • We'll be in Gilbert, Arizona on Thursday. RSVP now!

  • We're recruiting on Wednesday in Phoenix. RSVP now!

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American Family Insurance – Why Work For Us?

At American Family Insurance, we’ve made it our mission to inspire, protect and restore dreams – for our customers, the communities we serve, and the outstanding employees and agents who support those groups every day.

We truly believe your dream is the most valuable thing you’ll ever own, because it shows who you can become. And when you dream fearlessly, you find yourself feeling happier, healthier and enjoying a richer life.

If your dream is to further your career – to apply your skills and knowledge at an organization that values hard work, innovation and a collaborative environment – we want to hear from you today.

Building on our dream: We got our start in 1927, and are now the nation's third-largest mutual property/casualty insurance company, ranking 373 on the Fortune 500 list*. Our products – auto, homeowners, life, business and farm/ranch insurance – are available exclusively through agents in 19 states. Additionally, our affiliates (The General, Homesite and AssureStart) provide options for consumers who want to manage their insurance matters directly over the Internet or by phone.

*FORTUNE 500® is a registered trademark of Time, Inc.


American Family understands that everyone has dreams, both on the job and when away from work. Our culture helps employees find balance so they can pursue both professional and personal goals. We do this through company sponsored training, a tuition reimbursement program, flexible work schedules and numerous other initiatives geared toward achieving your dreams.

Student Internships

Bring your dreams to American Family Insurance.  We recruit talented, customer-focused innovators from a variety of colleges to fill paid student internship positions, typically occurring May through August.  Consider our internship options in Claims, Accounting, Marketing, Information Technology, Customer Service, Actuarial, Legal, Underwriting – and many other areas.

If you’re seeking a rewarding student internship experience, where you will grow personally and professionally, and have an impact on business outcomes, please consider American Family Insurance.  Our student interns make a difference every day by delivering exceptional service, offering competitive products, and protecting our customers.  

Search Openings to explore and apply to our student internship positions!


By making the best use of all resources – energy, paper, water, etc. – American Family is protecting people, the environment and our policyholders’ premiums, as well as the many individual dreams made possible by such efficiency practices. Here are just some of the steps we've taken.

  • All of our owned facilities are ENERGY STAR rated, and several of our larger facilities have attained the prestigious ENERGY STAR certification.
  • We have implemented more than 50 energy saving solutions that, combined, are reducing greenhouse gas emissions by the equivalent of 1,000 metric tons of carbon dioxide a year.
  • Through private equity funds, we invest in clean technology companies from a broad range of sectors, including alternative energy, energy conservation, waste management, clean water and pollution reduction.

American Family Insurance Reviews

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American Family Insurance President & CEO Jack Salzwedel
Jack Salzwedel
303 Ratings
  • "Sales"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO


    Great company with lots of helpful agents and tech support!


    Lack of hours and leads

    Advice to Management

    It would be great to have more insentive programs!

See All 800 Reviews

American Family Insurance Photos

American Family Insurance photo of: American Family Campus
American Family Insurance photo of: Hallway
American Family Insurance photo of: Corporate office
American Family Insurance photo of: American Family Insurance Agency
American Family Insurance photo of: A beautiful view
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American Family Insurance Interviews



Getting an Interview

Getting an Interview





    Physical Damage Total Loss Position Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3+ weeks. I interviewed at American Family Insurance (New York, NY) in December 2017.


    I applied with American Family the first week of December. I received a email with them for an online/Skype interview for the position. The managers that interviewed me were very nice and professional. I answered all the interview questions and felt the interview went well. I had read all the reviews about the company. I want to be a part of something great.

    Interview Questions

    • The interview questions were to be answered in a three parts.   Answer Question
See All 172 Interviews

American Family Insurance Awards & Accolades

  • Best Places to Work for LGBT Equality, Human Rights Campaign Foundation, 2016
  • Fitch Ratings A+ Award, Fitch Ratings, 2016
  • Fortune 500, Fortune, 2015
  • The Candidate Experience (CandE) Award, The Talent Board, 2014
  • Highest in Customer Satisfaction with the Auto Insurance Purchase Experience, J.D. Power and Associates, 2011
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Work at American Family Insurance? Share Your Experiences

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