Working at American Fidelity Assurance Company | Glassdoor

American Fidelity Assurance Company Overview

Oklahoma City, OK
1001 to 5000 employees
Company - Private
Insurance Carriers
$50 to $100 million (USD) per year
American Fidelity is a supplemental benefits provider with a focus on offering a different opinion for Customers in education, auto retail, healthcare and the public sector. We serve more than one million customers across 49 states.<br/><br/>We&rsquo;re dedicated ... Read more

Mission: American Fidelity is a supplemental benefits provider with a focus on offering a different opinion for Customers in education, auto retail, healthcare and the public sector. We serve more than one million customers across 49 states.<br/><br/>We&rsquo;re dedicated

Company Updates

  • We are excited to announce that American Fidelity has once again been named a Fortune Best Workplaces for Millennials? 2020 by Great Place to Work and Fortune! Are you interested in a career at AF? Apply today!

  • &#034;AF is a GREAT place to work! The fact that we have been able to maintain our business practices during this time is just one example. The flexibility that this company gives its Colleagues, and the trust to get the job done, are top attributes of an excellent environment. I&#039;m so thankful for American Fidelity!&#034; -Jaryn R. Are you interested in a career at American Fidelity? Apply today!

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American Fidelity Assurance Company Video

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American Fidelity Assurance Company – Why Work With Us?

Founded in 1960, American Fidelity provides supplemental health insurance benefits and financial services to education employees, auto dealerships, health care providers and municipal workers across the United States. American Fidelity is proud of our 50-year record. We have consistently performed with solid financial stability. Since 1982, American Fidelity has been rated "A+" (Superior) by A.M. Best Company , one of the nation's leading insurance rating services.

American Fidelity has also been named one of FORTUNE magazine’s “100 Best Companies to Work For” in America nine times. You’ll see it in the company team activities and events and the warm, first-name-basis relationships that we have with our clients. 



AF Culture 

Colleagues at American Fidelity enjoy coming to work. The environment focuses on collaboration and openness. Executive management truly cares about Colleagues – and shows it through their actions, not just by saying the words. That’s what’s led American Fidelity being included on FORTUNE magazine’s “100 Best Companies to Work for in America” thirteen times.

The Company president is known to randomly walk into a Colleague’s office and share a joke or stop and ask how you’re doing if he sees in you the hall. The executive team’s doors are always open. An online anonymous feedback board gives employees the chance to voice their opinions, and managers or other employees can submit responses to questions.

If you join AF, a career development specialist is available to assist with creating a career plan, whether you want to grow in your current position or want to move to another part of the organization. Many of our positions are filled internally, allowing for Colleague growth. This strongly contributes to our high performance levels and Company success.  


Team-based Environment

At American Fidelity, you’re immediately immersed in the team-based culture. You’ll not only connect with your department members, but with people from around the Company as you participate in team-based projects. All major projects and initiatives involve Colleagues from various departments who are selected based on their strengths and expertise. These teams collaborate on projects such as recruiting, going green, new technology projects, social media, product development and many more.

From the start, you’ll be told how your role fits into the big picture and affects the overall growth of the Company. Incentives are offered for helping the Company reach its goals.

Making a Difference

Colleagues at American Fidelity know they are helping provide financial security to our Customers. We play a role in helping them achieve their dreams through secure financial decisions and provide them with peace of mind. It’s about more than just making money – we get to help people every day.


While we all want to make a difference, compensation and benefits are usually are primary motivating factor for working. You invest your precious time when you go to work, and at American Fidelity we take that investment seriously with great benefits and compensation packages.

Rewarding High Performance

American Fidelity’s total cash compensation program consists of two components:

  • Base salary – Do a great job, and we’ll pay you a competitive salary. It’s that simple.
  • Incentive compensation – Every Colleague has an opportunity to show their dedication through their performance. Colleague performance greatly contributes to the bottom line, so we provide an outstanding bonus opportunity for Colleagues to share the Company’s success each year. After two years of employment, Colleagues are also eligible for a holiday bonus.

Taking Care of Your Family

Our benefits allow you to take care of your family and yourself:

  • Medical
  • Dental
  • Vision
  • Accidental death and dismemberment insurance
  • Disability insurance
  • Life insurance
  • Cancer and long-term care insurance
  • FSA pre-tax reimbursement accounts
  • 401(k) retirement plan
  • Referral bonus
  • Incentives

Making Life Easier

At American Fidelity, we want you to be able to spend more time with your family and to be able to relax when you the leave the office. These onsite services help you take care of many errands without leaving the office.

  • Medical clinic
  • Grill/deli
  • Fitness center
  • Weight Watchers programs
  • Car wash service
  • Banking facilities
  • Massage
  • Discount movie tickets
  • Passes to places such as the Oklahoma City Zoo

Start Your Career at AF


Whether you’re searching for an internship or trying to land your first job after college, consider joining the American Fidelity family.

How cool would it be to brag to your friends and family that you work for a company that was named to FORTUNE magazine’s “100 Best Companies to Work for in America” thirteen times?

Why AFA?

  • Awesome benefits and perks
  • Opportunity to work with a career development specialist to help you plan your career
  • Ongoing training to keep your skills fresh and help you move on to new roles
  • A socially responsible company dedicated to giving back to the community
  • Opportunity to work for an international company while staying in OKC
  • Not sure if you want to stay in OKC? Check out these great reasons why you should!
  • Positions ranging from IT to marketing, sales to strategic development, accounting to training

Our Hiring Process


Want to join our family? Our automated online application starts the process. This tool is customized to screen for both skill sets and culture fit.

Our next step if there is a position match is a phone interview with a recruiter from our Talent Management team. Candidates who pass this phase are then scheduled for additional skills testing and a face-to-face interview with the recruiter. The next step involves an interview with the hiring manager, and then usually a team interview to ensure fit with the whole team.

“When interviewing for a management position with American Fidelity earlier this year, I interviewed with members of the team I now manage, my peers in the department, peers of the hiring manager and even the CFO and the president of insurance operations. Having the opportunity to interview and be interviewed by such a range of individuals enabled both me and the organization to determine if I was a good fit," said Jim Ward, Life Valuation Actuary manager.

We’re always looking for potential Colleagues with these skills:

  • Strong communication skills
  • Excellent problem solvers
  • Flexibility
  • Team spirit
  • Sincere desire to serve others


American Fidelity’s New Headquarters


American Fidelity is located at 9000 N. Broadway (near Britton and Broadway Extension), Oklahoma City. Our headquarters offers an on-site medical clinic, grill, fitness center and bank for colleagues. We also know that everyone works differently, so every floor has conference and collaboration rooms of varying sizes, allowing colleagues to select their ideal working conditions. Because we offer a mobile work environment, there are couches and chairs on every floor that can be used when you want to continue working but may need to step away from your workspace for a bit. Colleagues can even work outside on our grounds.

Field Sales Positions


A field sales position at American Fidelity is a position outside of our home office. The field sales works directly with our employer groups and their employees, educating them on the benefits of American Fidelity's insurance portfolio.

Great Company Benefits Include:

  • Worksite market with assigned sales territory
  • Established client base
  • Annual base salary with monthly commission
  • Dynamic first year incentives
  • Company laptop, company car, and paid business expenses
  • Excellent field training programs
  • Company paid retirement plus 401(k) plan
  • Health insurance benefits provided

American Fidelity Sales Divisions

American Fidelity has two main divisions that offer field sales positions throughout the nation: the Association and Worksite Division or AWD, and the American Fidelity Educational Services Division or AFES. Each division serves different market segments and services it's customer base differently. Learn more about each division.






American Fidelity Assurance Company Reviews

  • Featured Review

    Helpful (5)

    "My Dream Job!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leader in Jackson, MS
    Current Employee - Sales Leader in Jackson, MS
    Positive Outlook
    Approves of CEO

    I have been working at American Fidelity Assurance Company full-time (More than 10 years)


    Great Pay
    Great Benefits
    Travel Opportunities
    Working with Talented Professionals who are eager to share their knowledge and sales tips
    Focus on our Niche Market- we customize benefits at the employee AND Employer Level to provide coverage that matches need- ALWAYS a focus on needs-based sales!
    Opportunity for Advancement (fairly quickly based on results)
    Fair and Open-Minded Executive Leadership (focus on transparency)
    Consistent and top of the line training


    Travel (fully disclosed in interview) may be a bit challenging for some at first until they realize that pay and benefits offset the travel. I considered the travel a great opportunity rather than a con-makes the job infinitely more interesting!

    Advice to Management

    Love the direction the company is headed with a renewed focus on training and transparency- stay the course! Please continue to ask for feedback- we appreciate the opportunity to help shape the direction and course of this great company!

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American Fidelity Assurance Company Photos

American Fidelity Assurance Company photo of: New Collaboration Area
American Fidelity Assurance Company photo of: Colleagues hosted a carnival in the Reception Hall.
American Fidelity Assurance Company photo of: A group of Colleagues enjoy time outside.
American Fidelity Assurance Company photo of: Our auditorium is perfect for meetings and events.
American Fidelity Assurance Company photo of: Colleagues enjoy an outdoor collaboration space.
American Fidelity Assurance Company photo of: We have many areas perfect for collaboration.
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American Fidelity Assurance Company Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (2)  

    Customer Advocate Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a recruiter. The process took 2+ months. I interviewed at American Fidelity Assurance Company (Oklahoma City, OK) in June 2019.


    Very lengthy but thorough. Panel interview in a room with others. Answered questions about customer service scenarios and how to handle them. The people who interviewed me were very nice and pleasant.

    Interview Questions

    • To name a situation when dealing with a difficult customer.   1 Answer
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American Fidelity Assurance Company Awards & Accolades

  • 2020 Fortune 100 Best Companies to Work For, Fortune magazine and Great Place to Work, 2020
  • Fortune's 100 Best Workplaces for Women, Fortune magazine and Great Place to Work, 2019
  • Fortune 100 Best Workplaces for Millennials, Fortune magazine and Great Place to Work, 2019
  • Computerworld 100 Best Places to Work in IT, IDG Computerworld, 2019
  • People 50 Companies That Care, PEOPLE Magazine, 2019
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