Working at American Hotel Register | Glassdoor

American Hotel Register Overview

Vernon Hills, IL
501 to 1000 employees
1865
Company - Private
Travel & Tourism
$500 million to $1 billion (USD) per year
Since 1865, American Hotel Register Company has supported the growth of hospitality by building strong relationships. Now a premier hospitality supplier and still family-owned, people and partnerships continue to drive everything we do.
At American Hotel, we are ... Read more

Mission: At it’s core, American Hotel is a community of people who are passionate about their commitments. We are committed to integrity and honesty. We are committed to excellence in all we do. We are committed to being known for the quality of our people, the value of our ... Read more

Company Updates

  • Let's Celebrate our Abundle Launch! Our exciting new business venture, http://glassdoor.com/slink.htm?key=vQPie, goes live Monday, March 13- http://glassdoor.com/slink.htm?key=vQPi4

    aBundle Launch

    Uploaded by AmericanHotelReg on 2017-03-15.

  • Meet Illinois' Healthiest Employers 2016 - American Hotel won 3rd place for employers 500-1,499! http://glassdoor.com/slink.htm?key=vQab3

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American Hotel Register – Why Work For Us?


undefinedWe are committed to our customers

Since 1865, American Hotel has supported the growth of hospitality by building strong relationships. As a family-owned company that today is led by a third generation of the Leahy family, people and partnerships continue to drive everything we do.

As the premier global hospitality supplier, we help our customers create memorable guest experiences and achieve brand consistency across geographic markets. We offer more than 50,000 items, including 1,600 national brands and more than 2,500 best-value products from our exclusive Registry® brand.

For more than six decades, our comprehensive Buying Guide has served as the industry’s preeminent source for hospitality products. But our commitment to customers goes beyond providing the industry’s largest assortment of operating supplies and equipment (OS&E). The furniture, fixtures and equipment (FF&E) category is another key strength of our business. Our end-to-end FF&E Solutions is a one-stop source to design, shop and replace. Through our online replacement platform, hotels will find brand-approved product.

Reflecting our long history of responding to customer needs and opportunities, our hospitality also extends to other industries, including healthcare, education, governmentand military services. Our wide-ranging products and solutions help varied organizations meet everyday needs.

Behind the strong legacy of Leahy family leadership, we have always stepped up to support the pace of progress. Today, we manage a global supply chain powered by extensive partnerships with established capabilities. This gives us the ability to offer customer solutions close to home and around the world.

undefined

Believing in our customers, suppliers and people!

As a company that helps you deliver the best in hospitality, relationships are at the forefront of our business. As we look forward to our 150-year anniversary, we continue to nurture a culture of collaboration, mutual respect and collective success.

Our first guiding principle is our family culture.
The Leahy family has modeled and motivated our gift of building lasting bonds, with colleagues and customers. For well over a century, our deeply rooted values have sustained our success and our commitment to demonstrating true hospitality.

With the guest experience in mind, we orchestrate positive customer outcomes.
We are there at every turn. We source the best products and our teams provide the best service. We often hear from customers that doing business with American Hotel is as easy – and as good – as it gets.

We consistently deliver on our promises.
As a company that is built on relationships, we put words into action every day. Whether helping customers get the right products at the right price or guiding a full-scale renovation project, we make a promise of clarity and consistency.

We are always adapting to the evolving needs of customers.
At American Hotel, we have responded to the changing needs of our customers since 1865. We continue to spur the pace of progress by listening to our customers and doing whatever it takes to support their success.

Embracing our culture

We strive to be a community of people committed to renewing ourselves. We work to expand our skills, be open to fresh ideas and opportunities, and adapt to changing technologies.

We strive to be people of character, love and compassion. We strive...

  • to be good communicators
  • to be fair and honorable
  • to be respectful and caring
  • to handle problems promptly
  • to make our customers more successful
  • and to communicate honestly and openly.

We challenge one another...

  • to learn new technologies
  • to try things we've never tried before
  • to be bigger and grander than we imagined we could be
  • to grow in our skills
  • to think more creatively.

We believe in one another. We support each other. We truly care.
In fact, as our Corporate Social Responsibility page makes clear, our family- oriented culture inspires our commitment to people, products and our planet. Our associates volunteer their time and talent to numerous community organizations and each month we feature a worthy charity in need of support. This goes hand-in-hand with our ongoing efforts to offer eco-friendly products and strengthen our sustainable business practices.

undefinedWork with us. Grow with us.

Work with us. Grow with us. We go above and beyond to offer new associates a variety of tools and support – including an excellent benefits package, ongoing wellness initiatives and paid volunteer hours that enable our associates to lend their time and talent to a wide range of community organizations.

  • Associate services ranging from leadership development programs and personal development courses to supportive mentorship and job shadow opportunities
  • Excellent benefits package includes medical, dental, vision, 401k plan with immediate vesting, tuition reimbursement, paid time off, flex hours and more
  • On-site extras include hair salon, fitness center, dry cleaning pick-up & delivery, annual health fair and more
  • Extracurricular activities range from bowling, softball and golf leagues to team outings and annual company picnic

At American Hotel, our industry leadership and depth of dependability is all thanks to the passion and purpose of the people who work here in the spirit of collaboration.  Be part of our winning team!

Supporting your success

At American Hotel, individual accomplishments are acknowledged and cherished. We celebrate personal growth. Associates are encouraged to learn, adapt and expand their skill sets to promote career advancement.

Amy Pearl, National Accounts Manager

Amy discusses her role in national accounts and the many opportunities to build a career with this hospitality leader.



Angela Korompilas, President & CEO

Angela talks about a company culture and customer commitment that sets American Hotel apart in hospitality.



"Our goal is to make people better in their current jobs and prepare them for future opportunities."

-The mission statement of our Learning and Development Team
 

undefinedStrengthening our communities

We’re dedicated to supporting the communities where we work and live. As a company, we have a long history of donating products and services, contributing time and resources to worthy organizations and responding to natural disasters.

Our associates volunteer their time and talents to a variety of charities. In fact, our company offers 16 hours of paid time for associates to volunteer with an organization of their choosing. It is our associates that direct much of our charitable focus. For example, each month we spotlight a different associate cause and offer everyone in the American Hotel family ways of contributing and getting involved.

We also organize blood drives, holiday gift donations, special fundraisers and more. 

American Hotel Register Reviews

3.4
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Recommend to a friend
Approve of CEO
American Hotel Register President Angela Korompilas
Angela Korompilas
60 Ratings
  • Featured Review

    Helpful (1)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Vernon Hills, IL
    Current Employee - Sales in Vernon Hills, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Hotel Register full-time (More than 5 years)

    Pros

    Culture, work life balance, the people! The corporate office has an awesome gym and cafe. Benefits are decent. Leahy family is wonderful.

    Cons

    Systems are outdated but that is being changed soon. Merchandising has high turnover and that is a crucial department for the entire company.

    Advice to Management

    I love this company! Great company culture, amazing people to work with. They expect you to work hard which is expected when you are in sales.

    Continue investing in your people!

See All 143 Reviews

American Hotel Register Photos

American Hotel Register photo of: Leahy Walk 2016
American Hotel Register photo of: Celebrating Earth Day- Shoe Donation
American Hotel Register photo of: Summit customers gathering in our lobby
American Hotel Register photo of: Cubs Game - Summit
American Hotel Register photo of: Cubs Game - Summit
American Hotel Register photo of: Cubs Game - Summit
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American Hotel Register Interviews

Experience

Experience
47%
47%
5%

Getting an Interview

Getting an Interview
35%
28%
21%
7
7

Difficulty

2.7
Average

Difficulty

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Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 2 weeks. I interviewed at American Hotel Register in May 2017.

    Interview

    Phone screening with hr person. Took personality test, then had face to face interview set up. Interviewed with two group managers and hr person. From the time I applied, was interviewed and offered was about 2 weeks total.

    Interview Questions

    • What accomplishment from your last job are you most proud of?   Answer Question
See All 17 Interviews

American Hotel Register Awards & Accolades

  • Illinois' Healthiest Employers honorees, Crain's Chicago Business, 2016
  • Century Award, Loyola University, 2013

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