Working at American Marketing and Publishing | Glassdoor

American Marketing and Publishing Overview

DeKalb, IL
201 to 500 employees
1997
Company - Private
Media
$10 to $25 million (USD) per year
American Marketing & Publishing is focused almost exclusively on meeting the advertising and marketing needs of independent, family owned businesses in close-knit small and suburban towns. We are experts at this work and over our 19 year history we have built a ... Read more

Mission: At AMP, our mission is to help our clients win more customers – by being highly visible and easy to find, by presenting themselves in a highly credible manner, and by standing out from their competitors. We publish over 500 separate HomePages; community directory ... Read more


Glassdoor Awards

Highest Rated CEOs:2014 (#24)

Company Updates

  • On Tuesday a few of our very talented West Region rookies brushed up their skills during refresher training taught by VP Steve Ruckdaschel. We hope you all had a great time in our Coralville office! #werecomingforthatnumberonespot

  • So very proud of Team Nashville for winning the Digital March Madness. The reward? A trip to Nashville by Abe to treat the entire Digital team to a great breakfast !

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American Marketing and Publishing Video

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American Marketing and Publishing – Why Work For Us?


American Marketing & Publishing helps nearly 50,000 independent business owners advertise intelligently to their local community through our well loved HomePages® Directories, CloseBy® Text Marketing, and OPTIMA™ Online Visibility and Reputation Management Services.

In print, we publish over 500 highly trusted community directory titles in ten Midwestern states. That makes us the nation’s largest publisher of community specific telephone directories. We run a smart print business. It produces strong results for our customers and it is steadily growing.

In the mobile and digital space, we provide CloseBy® Text Marketing and send millions of deals, coupons, and announcements in the form of text messages each month on behalf of thousands of small businesses, schools, and government agencies. With OPTIMA™, we help businesses put their best foot forward online by presenting their key business information, image, and appearance consistently across the major search sites. It’s our mission here to provide compelling local advertising technologies to our clients at a low cost, and with great results.

Expansion, growth and practical innovation are at the core of our culture: AMP has grown every single year since its founding in 1997, and average employee compensation has increased 19 out of 19 years.

We are proud that 100% of our management team started at AMP doing the work they now manage. We take personal development seriously, from new rep training to leadership development with our executive team.

We hire achievers who are looking to put the pedal to the floor in their career. Our employees are relentlessly helpful and are motivated by the freedom of uncapped earnings potential, combined with a base salary and excellent benefits (Blue Cross/Blue Shield, car allowance, 401K, paid time off). Our work is not easy, and it’s not for everyone. But if you want to join a group of winning people who produce winning results for their customers, we should talk!

Marketing Support and Retention Sales Specialists

Members of our Marketing Support team have responsibility for ensuring that customers who have purchased our advertising products have an excellent experience, so that they enthusiastically renew and expand their purchases. At American Marketing & Publishing, our objective is to take the headaches and heartburn out of what can be a frustrating and confusing media and marketing landscape.

In pursuit of that objective, our Marketing Specialists work closely with our clients on the fulfillment of their advertising orders, making regular outbound calls to advise and guide customers in the use and deployment of CloseBy® Text Marketing and Optima™ services. In providing this assistance, it is the mission of Marketing Support Specialists to re-sell businesses on the value of our offerings to assure strong rates of customer retention, and to upgrade and cross sell these customers additional products and services. Marketing Support Specialists are responsible for closing renewal sales and upgrade sales with existing customers and for making sales to new customers as well.

Sales Support

We are very proud to offer our Field Sales Reps excellent support through our Sales Support Team, located in our DeKalb corporate office. Our Sales Support Specialists are the backbone of our sales force, providing materials and ongoing tools to assist sales reps and managers in the field.

A friendly Sales Support Specialist is always only a phone call away to help a rep or manager with a question, provide additional sales aids, or help connect them with the resource they need to be successful. It is not uncommon for sales support to proactively reach out to provide friendly, helpful assistance in any way needed to a rep or manager they work with.

Helping drive sales behind the scenes is the number one goal of sales support, and our sales force raves about this incredible support team that works so closely with them on a daily basis.

If you are energetic, positive, detail oriented, and love helping others succeed in a fast paced setting, we would love to review your resume!

Information Technology

These days, the media business is the technology business. At American Marketing & Publishing, we pride ourselves in being purveyors of practical local advertising technologies. This requires expertise in building or configuring digital or mobile products and services to fit our markets, andd to fit budgets and real world needs of our customers. Further, it requires that we intelligently support the advertising technologies that we sell, and that we evolve and upgrade those offers consistently so that we maintain our competitive advantages.

Developers and other members of the AMP IT Team work directly with executives and senior managers to configure and deploy digital advertising solutions in sensible and profitable ways. They enjoy the immediate and significant impact that their work has on the success of our clients and appreciate the naturally quick feedback loop that working in a dynamic sales organization affords for iterative development and feedback. If you have experience innovating in a LAMP and Microsoft Technologies environment, we would enthusiastically welcome the chance to talk with you about our company.

Operations, Design, QC & Administrative

With nearly 50,000 established advertising customers and 350 employees working together in a rapidly evolving local media landscape, there are many opportunities at American Marketing & Publishing to drive continually more efficient processes, to build something new from scratch, or to create something eye-catching. As new opportunities open up at our DeKalb, IL headquarters location, we look to fill them with self-directed, independent, highly competent individuals.

If you have an eye for detail, a positive can-do attitude, and skills in design, operations, quality control, customer service or office administration, we would love to review your resume.

We’re glad you’re here to learn more about the opportunities at AMP. Our products are great, however it’s our people that make us who we are. Get to know a few of us by watching this video on what our employees have to say about the impact AMP has had in their lives, both personally and professionally. If you are passionate about making a difference and helping local businesses thrive, we encourage you to apply so we can learn more about one another!

Outside Sales

We think of the hiring process as a critical first step in sustaining a straight forward, positive and performance-oriented company culture. We look forward to reviewing your application and speaking with you in person.

Account Managers manage five community sales campaigns in their first year of employment, typically within 45 minutes of their home. This is fun, dynamic, and demanding work! As an Account Manager, you will meet face to face with the owners and managers of every business located in your protected territory. Account Managers are responsible for selling traditional HomePages® Directory advertising, as well as CloseBy® Text Marketing and Optima™ services to these merchants.

While each of our 50,000 existing customers receives an in-person visit from an Account Manager to renew their participation in our community directories, we regard new business development and the ability to quickly identify and close new customers as the single most important trait of people on our field sales team. Our sales people must be smart, focused, and able to see a project through to its successful completion by implementing the proven HomePages® Sales and Marketing Program. Our successful sales reps share a number of common sales traits, chief among them a very high level of interpersonal persuasive skills, the ability to stay organized, and a willingness to work very hard.

If you are a high-energy individual with a winning attitude and work ethic, you will find a strong match to your talent and initiative at our firm. Capable, self-directed, achievement-oriented employees are the foundation of our business. We offer excellent compensation and benefits, outstanding initial and ongoing training, and rapid advancement opportunity.

 Inside Sales - Dekalb

This is a fun, fast paced, deadline-driven position with a short sales cycle and many times a one-call close. Each day you will be calling a minimum of 100 local businesses in your assigned communities from assigned leads. Inside Sales Account Executives will have daily outbound call targets with the end goal of upgrading and cross selling our existing customers into multiple HomePages® Directories or special placements. Working with both existing and prospective new customers, you will also introduce, explain, and sell our CloseBy® Text Marketing and Optima™ online presence and visibility management products.

Our objective is to meet and exceed targeted revenue and account goals for assigned projects within the targeted timeframe, to do that in an orderly and consistent manner, and at all times with a smile that can be heard through the telephone! Our Inside Sales Account Executives must be smart, ambitious and have the ability to focus on a goal until it is achieved. Our successful employees share a number of common sales traits, including an ability to stay organized, a willingness to work very hard, genuine concern and respect for our customers, and a high level of interpersonal and persuasive skills.

Digital Inside Sales - Schaumburg

This is a fun, fast paced, deadline-driven position with a short sales cycle. Each day you will be calling between 100-150 small business owners throughout the United States from assigned leads. Digital Inside Sales Account Executives will have daily outbound call targets while working with both existing and prospective new customers, selling our Digital Optima™ online presence and online visibility management advertising solutions.

Our objective is to achieve industry leading year-after-year customer retention and customer acquisition. Our Digital Inside Sales Account Executives must be energetic, quick thinking, resilient, ambitious and have the ability to focus on a goal until it is achieved. Our successful employees share a number of common sales traits, including an ability to stay organized, a willingness to work very hard, genuine concern and respect for our customers, and a high level of interpersonal and persuasive skills. They operate, at all times, with a smile that can be heard through the telephone!

If you are a high-energy individual with a winning attitude and work ethic, you will find a strong match to your talent and initiative at our firm. We offer excellent compensation and benefits, outstanding initial and ongoing training, and rapid advancement opportunity.

Sales Compensation

We are proud to reward strong sales representatives exceptionally, and to provide our employees and their families with excellent benefits. In 2015, the average full year HomePages sales rep earned $79,884. While new members of our sales team usually earn less on average during their first year, many of our more tenured sales reps consistently earn in the low to mid six figures annually, as do a small number of new hires.

We’re proud of the fact that average sales compensation has gone up every year but one since 1997, our first year in business. HomePages® Sales Representatives receive a base salary which is paid bi-weekly regardless of sales performance. The base pay is a modest $25,000 per year with the opportunity to increase it to $30,000 within two months of being hired and it is matched with a very aggressive and consistent commission structure, which pays out at rates between 3% and 30% dependent on performance and position.

Commissions are paid monthly. Reps are eligible additionally for several standard monthly and quarterly bonuses based on sales achievement. Benefits: Blue Cross / Blue Shield Health Insurance Vision, Dental, & Life Insurance Company 401K Automotive Allowance, 15 Paid Time Off Days and 9 Paid Company Holidays annually Paid training and a positive, supportive sales environment.

Sales Training

Our sales training includes both formal classroom and field sales training. We believe that great sales people are constantly learning and growing to stay at the top of their game. We view our substantial investment in your initial classroom sales training as merely the beginning of that process.

A new hire begins their employment at our corporate offices in a comfortable classroom training environment, led by people who are not just great trainers, but great salespeople as well. Every classroom trainer has spent years successfully selling our product and is enthusiastic about transmitting their own experiences and the company's best practices to you. During the first week we cover company orientation, basic sales skills, product features and benefits, field organization and materials, sales process, technological resources, objections training, and attitude management.

The second week involves hands-on field training by District Managers or Assistant District Managers. You independently begin making sales calls and closing sales right away, and account prep, paperwork, and point of sales skills are demonstrated and reviewed in the field.

During the next six weeks, new team members go through a series of four field training modules that reinforce material first introduced in the classroom. The objective of these field training modules is to develop and demonstrate competency and confidence in specific aspects of our sales process.

In addition to the formal program of new and continuing employee training and orientation, all company employees are invited and encouraged to participate as learners or teachers in our monthly Leadership Development Program, which is facilitated by company founders and executives, and on morning conference calls where we share recognition, practical advice from peers in the field, and stories of success.

Sales Interviewing Process

If a resume suggests relevant experience and qualifications, the next step is a phone interview with one of our Hiring Managers. The most promising candidates are invited for an in-person interview with a District Manager or Vice President at one of our local sales offices.

Interviewing Tips

  • We will want to understand who you are and what you've accomplished. Be ready to talk about specific past experiences.
  • Assemble hard evidence of past achievements. If you have documentation that shows any of your past successes, bring it along.
  • Our objective during the interviewing process is to ensure a mutual good fit for you and for our company. What are your priorities and goals?

If the in-person interview determines a likely mutual fit, we invite candidates to spend a day with us in the sales field so that each candidate can experience our sales process and a typical day alongside an existing member of our sale team. Finally, we ask candidates to learn about our short, standard sales script before coming to our fun but intense week-long new hire training and orientation program.

The candidate review and recruiting process is coordinated from start to finish by a dedicated Hiring Manager who both makes the initial interviewing decisions and then coordinates the next steps from the in-person interview to the first day of formal classroom training.


American Marketing and Publishing Reviews

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American Marketing and Publishing CEO Abram Andrzejewski
Abram Andrzejewski
224 Ratings
  • Featured Review

    Helpful (2)

    "Why AMP has changed my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant District Manager in Madison, WI
    Current Employee - Assistant District Manager in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Marketing and Publishing full-time (More than a year)

    Pros

    I have honestly never worked for a more caring, positive, motivating company, who truly cares about their employees and small business owners that we help. I love the positive reinforcements I receive daily from my team and upper management. The owner Abe is extremely involved with helping us and leaves us motivating voicemails daily. One of his main concerns, is that his employees are being relentlessly helpful to every single business owner we meet. Abe has a big heart and since he can't be in a million places at once helping all the business owners we help, he wants to at least make sure he has a good hearted staff and trains them with the same integrity and passion he has. For me, getting to meet new people daily and help them grow their business is such a blessing. My customers are the best and I love knowing I can help them succeed. In addition to this job having a well-rounded moral setting and feeling of accomplishment, I also must add, I feel very fairly compensated for my work. I work hard and I get paid well for it. This job has definitely given me the financial freedom I've been looking for and I love that the harder I work, the more I get paid. My VP Melinda and I go over my goals together monthly and she helps me stay on track to reach them. I am able to afford things that I could not in the past and I am so lucky that I have a job where the hard work pays off and it feels great knowing how my hard work helped others as well as my family.

    Cons

    You will get rejected often by business owners and you need to know how to not take it personal and keep moving. Once you master this you will realize "NO" isn't such a bad word anymore.
    I really don't have any other cons in my mind, so I will just leave you with this... this is a Preformance paid job. If you stay positive, keep going and follow the tips to success that AMP gives you, you will succeed! But if you are too afraid to get out of your car and talk to business owners, or are afraid of rejection, then this job is not for you. It can appear as a con when you don't have the right mindset for it.

    Advice to Management

    My advice to management is to keep up the good work! Your motivation daily and positive reinforcement means the world when we are out in the field hearing "NO" in a day. The recognition goes a long way and I love hearing and seeing that even our highest up management CMC & Abe are paying attention to our work as individuals and giving us congratulatory calls! Makes me feel appreciated and good about what I do :)

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American Marketing and Publishing Photos

American Marketing and Publishing photo of: Leadership Development!
American Marketing and Publishing photo of: Refresher training day in Coralville.
American Marketing and Publishing photo of: Our Headquarters participated in Suit up Tuesday!
American Marketing and Publishing photo of: Suit Up Tuesday!
American Marketing and Publishing photo of: Suit Up Tuesday!
American Marketing and Publishing photo of: Suit Up Tuesday!
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American Marketing and Publishing Interviews

Experience

Experience
53%
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25%

Getting an Interview

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  1. Featured Interview

     

    Sales Representative Interview

    Anonymous Employee in Peoria, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at American Marketing and Publishing (Peoria, IL) in January 2017.

    Interview

    Waited longer than expected before I was called back for the interview. The district manager and vice president of the region interviewed me. It was a little intimidating; however, the questions were not to bad.

    Interview Questions

    • How do you win an argument?   1 Answer
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