I worked at American Medical Response full-time
Not your typical IT support role - variety of projects you get your hands on supporting computer aided dispatch. Basically you work 8 full hours a day which includes lunch so in essence you work 7 unless you are required to stay or come in for emergencies.
Supporting tough books can be monotonous and the crews are rough on the them so failed drives are a common occurrence.
Advice to Management
Do not meddle in the daily grind.
I applied online. I interviewed at American Medical Response (Mesa, AZ) in July 2017.
The interview was super easy. I got 2 medics that worked in the east valley. They told me straight up it was a laid back interview and just read generic questions and wrote down my responses.