Working at American Tower | Glassdoor

American Tower Overview

Boston, MA
1001 to 5000 employees
1995
Company - Public (AMT)
Telecommunications
$2 to $5 billion (USD) per year
American Tower, an S&P 500 and a Forbes Global 2000 company, is a leading independent owner, operator and developer of wireless communications sites. We provide the infrastructure that allows your cellular phones and other mobile devices to ... Read more

Mission: Lead wireless connectivity around the globe.

Innovate for a mobile future.

Drive efficiency throughout the industry.

American Tower – Why Work For Us?


 

Over the past few years American Tower has enjoyed tremendous global growth. Today, employees on five continents and in eleven markets are responsible for the Company’s success. They work together to provide services and solutions to our customers. They focus on doing business the right way, ethically and with integrity. They seek continuous improvement in everything they do. And they strive to make a difference by connecting to communities where they live and work.

 

At American Tower, our culture is based on integrity, accountability, hard work, collaboration and social responsibility. Employees work at an organization that values their ideas, teamwork and personal safety. We offer careers in a variety of fields where talented people can learn, develop and grow professionally.

 

No matter where you join us, you’ll find a diverse team of global employees focused on our shared success.


 

Our Culture

At American Tower, our culture is based on accountability, integrity, hard work and collaboration. Our employees are successful because they have a roll up your sleeves and get down to work attitude. We are a dynamic and fast-paced organization and as such we look for energetic, flexible and innovative people to join our global teams.

Grow Your Skills, Grow Your Career

American Tower is dedicated to providing continuous career development through self-study, web-based and instructor-led courses that help support one of the most talented workforces in the industry. We provide a wide array of tools and resources, including our online Development Center where employees can access training anytime, anywhere.

Caring About Our Communities

We take great pride in how our organization, led by teams of employees, demonstrates its commitment to the communities where we live and work. Each year American Tower contributes to organizations and groups based mostly upon the interests of our employees who invest volunteer hours and donate money and time to charitable organizations.

Our Global Philanthropic Signature program focuses our charitable donations on improving education with an emphasis on leveraging technology to do so. Around the globe our employees are leading projects dedicated to furthering this initiative through partnerships with local schools and organizations.

Corporate Responsibility also includes Green @ American Tower where our focus is on reducing the environmental impact of the materials used in our daily operations by reducing, reusing and recycling. By changing our work practices just a bit, we can contribute to the greater good of conserving our natural resources and helping to improve the quality of the environment.

Ethical Business

As American Tower transforms to meet the needs of today’s business environment, one thing that never changes is our commitment to operating according to the highest ethical standards. At American Tower, our teams adhere to our Code of Ethics and Business Conduct Policy, acting ethically and with integrity with our customers, vendors, suppliers and communities where we do business. But ethics and integrity are not just woven into our policies; they are key parts of our Vision, Mission, Core Principles, and Diversity Statement. These statements help define who we are and how we do business, and further provide a framework for the values that guide us. They are critical components of American Tower’s culture.

A top-tier benefit plan is part of our overall commitment to understanding the needs of our people. We recognize the hard work and dedication of employees and therefore invest in benefits that help support the various lifestyles of our teams. Benefits are reviewed regularly to ensure they best meet the needs of our employees.

Wellness ProgramPaid Time Off Policy
To encourage a healthy lifestyle, employees and their dependents may submit certain expenses for reimbursement under the Wellness Program. These expenses include, but are not limited to, health club membership, smoking cessation, organized weight loss programs, massage therapy and much more. The maximum reimbursement is $500 per employee and $300 for their dependents, to a maximum of $800 per calendar year.Eligible employees accrue three weeks paid time off, or "flextime," per year, which can be used for vacation, sick or personal days (pro-rated based on hire date and for part-time employees). Employees may ”carry over" up to 40 hours of flextime to the following calendar year. In addition to fixed Company holidays and flextime, American Tower provides floating holidays for employees. Additional flextime is provided for Volunteer Days and School/ Elder Care Visitation, up to eight hours each.
Charitable Matching Gift ProgramEducation Assistance
As part of the Company's commitment to give back to the community, American Tower will match up to $1,000 per employee per calendar year for donations to charitable, non-profit organizations.Regularly scheduled full time employees are provided reimbursement of up to $5,250 per calendar year when taking certain work-related courses including those that are part of a work-related degree program.
Reimbursement PlansMedical, Dental and Vision Coverage
Employees may set aside pre-tax dollars to be used to reimburse themselves for certain eligible medical or dental expenses incurred for themselves or, eligible dependents through a medical care reimbursement account. Employees may also set aside pre-tax dollars in a dependent care reimbursement account to help pay for certain day care or elder care expenses.American Tower offers comprehensive insurance coverage, including Medical, Dental and Vision Plans. For medical coverage, American Tower utilizes ClGNA's OAP/Carelink network and covers 80% of the cost. Dental coverage is provided by Delta Dental, with 60% of the cost covered by American Tower. Vision coverage, provided by VSP, is employee paid on a pre-tax basis.

 

American Tower’s diverse team of employees reaches far across the globe—with offices from Boston to New Delhi, Atlanta to Sao Paulo. And every one of our employees, no matter where they are, understands that respect, inclusion, teamwork and communications are the cornerstones of our organization.

Although we have offices in different countries with different cultures, there is one element that guides and unites us. Our Core Principles define who we are, how we conduct our business and are key to our success. At American Tower, we strive to hire talented people and empower them, as they are the most valuable investment we make.

Our Core Principles
Understand our customers’ needs and satisfy them - Work as a team to build lasting customer relationships by understanding their requirements and exceeding their expectations.

Hire good people and empower them - Place the right people in the right positions, develop their talent and skills and provide opportunities for them to influence outcomes.

Focus on solutions, not problems - Begin with the end in mind and involve the right people. Stay positive and work together for desired results.

Do what we say we’re going to do - Set realistic expectations. Communicate clearly. Be accountable for your actions.

Have Fun - Recognize our success, celebrate together and contribute to a positive work environment.

Play to win - Put integrity first. Be competitive. Work together as a team to exceed expectations.

 

We firmly believe that what makes us different also makes us stronger. It is critical to our success to foster a diverse workforce that not only reflects the communities where we do business, but also encourages a variety of thoughts, opinions and ideas. Each of us is unique and our employees represent a diverse team of industry veterans, seasoned professionals and new team members with fresh ideas and different perspectives.

 

We all work to ensure our workplace is free from discrimination and intolerance. We celebrate the diverse talent and skills of these team members, provide equal access to growth and advancement, and treat each other with respect. Our philosophy of inclusion influences how we relate to each other, how we manage our company and how we serve our customers. Above all, it’s about respect and what each of our employees brings to American Tower.

American Tower Reviews

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American Tower Chairman, President, and CEO Jim Taiclet Jr.
Jim Taiclet Jr.
138 Ratings
  • "NOC Systems Admin"

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    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Tower full-time

    Pros

    can work remotely most of the time

    Cons

    sometimes supervisors forget how valuable a person can be

    Advice to Management

    be more passionate towards good workers

See All 295 Reviews

American Tower Photos

American Tower photo of: Group Activity
American Tower photo of: Building United Nation
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American Tower Interviews

Experience

Experience
54%
16%
28%

Getting an Interview

Getting an Interview
39%
22%
11%
9
9
4
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Business Applications Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at American Tower in May 2017.

    Interview

    The HR person asked for a time slot for a phone screen. When HR person had a conflict at that time I gave a alternate time and they didn't bother to either confirm or give a alternate time for the phone call. I had called the person next day to ask to speak with me and then scheduled a time for a phone screen. Not at all professional.

    When the call came the HR person was more interested in getting to know my Salary information than my profile. It felt like they were trying to low ball me with a salary number to make me feel very uneasy.

    Interview Questions

    • Why are you looking to change? And how did you know about American Tower?   Answer Question
See All 71 Interviews

American Tower Awards & Accolades

  • Fortune 500, Fortune, 2015
  • Boston Globe 100(#4), The Boston Globe, 2013
  • The 100 Best-Performing CEOs in the World, Harvard Business Review, 2013
  • Boston Globe 100, Boston Globe, 2012
  • Company of the Year, Boston Business Journal, 2011
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