I have been working at American Water full-time
People are great. Always have something to do. Challenging job. Great benefits. Honestly, I've never been happier with another company.
The pay is under what it should be. Especially for maintenance. They have roughly 9 operators. If one calls out there is someone to fill their spot. If I call out, nobody can do my job. I get called in on occasion at 1am cause the plant shut down. I'm really 24/7. I feel I should be compensated accordingly.
Advice to Management
Prevailing wages!!! I love working here, but act on the propaganda that you push. If we are as valued as you say show it. When pockets are heavy enough employees won't float away.
1 step panel interview with several executive manager for about an hour and then offer made directly afterwards. It was a bit intimidating but I survived and put my best foot firward and it apparently paid off.