I worked at American Water full-time (More than 10 years)
Clients and employees are always a high priority. Great mindset around EHS topics and expectations. Good compensation and great benefits.
It can have high levels of bureaucracy that make certain tasks take longer than ideal. No clear cost of living adjustment practice can make it difficult for certain roles/geographies.
Advice to Management
Continue to drive improvement on streamlining and optimizing internal processes and protocols.
I applied online. I interviewed at American Water (Cherry Hill, NJ).
I had a rather casual phone interview where I went over my previous work experience and my expectations for the position. I was then called in for a panel interview with three managers and two directors. They took turns asking questions about my experience, job habits, career goals, etc. It seemed like they each had a "role" in the process. One was a "good cop". One was a "bad cop". One kept asking me to elaborate after I answered a question. I think it was a tactic to see how I would handle pressure. Overall it was intimidating, but not the worst interview I have had.