I have been working at American Water full-time (More than 8 years)
This is a company willing to make the hard decisions for its customers. The supervisors and upper management is clear in their vision and focuses on safety, the customers, the employees and technology. There is clear focus on using technology to be a better water company and bring innovative ideas to the customers. They talk to the field workers and let us design the new systems. The IT group is building applications and integrating information that operations can use everyday. It is exciting to be able to see your ideas make it into the application and be included.
Also good pay and benefits and hire veterans.
There has been many changes in the technology area. I think was a necessary but it could have been done faster.
Advice to Management
Keep involving the operations people in the new systems.
I applied online. I interviewed at American Water (Voorhees, NJ).
Was called by two in house recruiters and was told I would be contacted for an in person interview. I was never contacted. I called 4 or 5 times during a three month period to follow up and inquire as to what happened and never received a call back. Very disappointed after having spent at least an hour on the phone with the recruiter.