Supportive management and coworkers. Very understanding with situations in your personal life, and flexible with work schedule.
Disorganization with policies and procedures. Same question different answer depending upon whom you ask.
Advice to Management
It would be nice to have a policy and procedure booklet to review. This would give everyone the same answer, and same area of reference.
I applied online. The process took 2+ weeks. I interviewed at Amerigroup (Knoxville, TN) in May 2017.
Very laid back interview. Applied and was interviewed within two weeks. Decision took less than a week from there. There is a required personality test, I encourage you to take your time and think about the questions being asked.