Working at Amtel | Glassdoor

Amtel Overview

Grapevine, TX
501 to 1000 employees
Subsidiary or Business Segment
Telecommunications Services
$25 to $50 million (USD) per year
Amtel is the fastest growing T-Mobile Premium Retailer, headquartered in Irving, Texas. As an exclusive partner of T-Mobile US, we produce some of the most talented, experienced people in the industry. We are a closely knit team of professionals that work together to operate ... Read more

Mission: “To become the most valued and admired retailer by delivering World Class Customer service and a Total Solution to each of our customers”.

Amtel Reviews

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Recommend to a friend
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Ehab Sweis
43 Ratings
  • "Good Company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in San Jose, CA
    Current Employee - Assistant Manager in San Jose, CA
    Positive Outlook
    Approves of CEO

    I have been working at Amtel full-time (More than 5 years)


    Good company to work for, good job environment. I would highly recommend anyone to work here.
    -Good for full time & Part time.


    Is the small thing that bother me in term of business go . Example; older store with higher traffic use an older printer that is super slow and consume way to much time. Newer store with slower traffic have better printer while older store got neglected (this are just some example)

    Advice to Management

    “The higher you want to climb, The more you need Leadership”-John C. Maxwell”
    -Remember your associate is what your business run smoothly, keep your reps morale high and sales will flow”-HP

See All 69 Reviews

Amtel Photos

Amtel photo of: Amtels Top Performers being recognized for their hard work in Jamaica!
Amtel photo of: Welcoming our NY Team members!
Amtel photo of: We are Amtel Proud!
Amtel photo of: Pride, Passion & Performance=Amtel!
Amtel photo of: Proud Supporter of St. Jude's
Amtel photo of: Houston Managers enjoying the Festivities at the T-Mobile UN-Wrap Event
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Amtel Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Retail Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview


    The process took 2 weeks. I interviewed at Amtel (New York, NY) in February 2018.


    I filled out an application online. I called the store after 2 days. I received a first interview. The first interview your asked a bunch of different scenario questions and if you pass, you move on to a second interview with a different manager. Second interview was more of getting to know you and see if you’ll be an actual good fit for the company. A week later, I was offered a position. Still waiting for my offer letter to come. Real excited to start! You’ll have three weeks of training Monday-Friday and you must have open availability. To anyone that’s in school right now, don’t apply. If you want to start with the company, apply when you are not in the middle of a semester in college.

    Interview Questions

    • Tell me a time you’ve went above and beyond for a customer   Answer Question
    • Tell me a time when you had a customer highly upset? How did you defuse the situation? How were you able to keep your composure without getting angry?   Answer Question
    • Tell me a time you had to recommend a product to a customer you had very little knowledge about?   Answer Question
See All 6 Interviews

Amtel Awards & Accolades

  • Dallas 100 - Dallas Fastest Growing Private Companies, Dallas Business Journal, 2017
  • Inc 5000, Inc Magazine, Inc. 5000, 2017

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