Mission: Our mission is to provide safe transportation in the most efficient way possible, while ensuring that our customers get a consistent, high-quality travel experience.
"At the heart of our mission are our employees," Joe Boardman, CEO and President of Amtrak http://glassdoor.com/slink.htm?key=vITC8
Moving America where it wants to go.
Amtrak is a unique American success story because of our more than 20,000 diverse employees who drive the performance needed to make us America’s Railroad. For more than 42 years, Amtrak has launched careers, connected communities, accelerated commerce and created opportunities for our Nation.
Our employees serve more than 31 million passengers every year. For us, that means more than 31 million chances to make a difference for everyone of our customers every year. Our goal is to connect talented people to the Amtrak career opportunities that match them the best – whether you are just starting your career, looking for a new opportunity or an experienced career professional.
At the Heart of our Mission are Amtrak Employees
Amtrak is earning industry awards for its business transformation that has reduced costs, restructured performance management and differentiated pay, strengthened career growth and development opportunities, implemented best-in-class recruitment and retention strategies, and created a Total Rewards compensation and benefits structure. You can read more about awards and recognitions on our awards page.
With your participation, we will provide you with career growth and satisfaction through a wide range of professional and personal opportunities that will help you balance work and life. It’s not just a job. It’s your career.
Learn more about our company culture and our employees and connect with our recruiters on Twitter @AmtrakCareers. For more employee stories, check out the our Instragram profile, the Amtrak Careers Tumblr blog or the official Amtrak blog, “All Aboard!”
More about our Hiring Process
All positions require candidates to complete and satisfactorily pass pre-employment background verification, medical review and pre-employment drug screen. Some positions require candidates to complete and satisfactorily pass a physical capacity assessment. Additionally, you may be required to pass various technical and/or cultural fit assessments relevant to this position.
We proudly support and encourage U.S. Veterans to apply for all of our open positions. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Teamwork and Diversity
We want your work at Amtrak to be more than a job. We want it to be a fun and fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance based culture that recognizes and values your contributions and helps you reach your personal and professional goals.
We are America’s Railroad and we recognize that our success depends on the diverse talent, skills and experience of our employees. Our employees, our programs and our suppliers reflect the nation we serve. Through our commitment to diversity and inclusive behavior we make our business stronger. We work hard to tailor our new employee welcoming and on-boarding based on the diverse needs of the individuals who join our team.
Safer, Greener and Healthier
As an Amtrak employee, you will help us deliver intercity transportation with superior safety, customer service and financial excellence. You'll also ensure compliance with various regulatory agencies while adhering to Amtrak standards and guidelines.
Recognized as one of the most energy efficient modes of transportation, we strive for safer, greener and healthier ways to connect America. By joining Amtrak, you will be part of a company rich in history with a world-class brand and reputation.
Veteran Career Opportunities
We are honored to help US Veterans find a secure and stable career at Amtrak. We have a long history of providing career opportunities to Veterans as well as active military members. We value the leadership, reliability and high-tech skills Veterans bring to Amtrak. Your ability to adapt to a dynamic environment, your dedication and focus to safety and your experience gained while on military duty directly relates to a variety operational and non-operational career opportunities at Amtrak.
We have a team of dedicated recruiters who will work with you to understand your military skills, experience and training to find career opportunities that best align with your capabilities. Because so many of our employees have served our country in the armed forces, you will feel comfortable and welcome as you transition to the Amtrak team.
Amtrak proudly supports the Congressional Veterans Jobs Caucus, a group that is working to decrease the unemployment rate of our nation’s Veterans. The caucus’s signature initiative is the “I Hire Veterans” program.
We proudly support and encourage U.S. Veterans to apply for all of our open positions. All positions require candidates to complete and satisfactorily pass pre-employment background verification, medical review and pre-employment drug screen. Some positions require candidates to complete and satisfactorily pass a physical capacity assessment. Additionally, you may be required to pass various technical and/or cultural fit assessments relevant to this position.
What moves you?
Freedom to Roam – You’ll have the opportunity to discover the country. With Amtrak’s Rail Pass, you and your family can travel our trains at no cost, subject to availability.
Opportunities to Discover – At Amtrak, your potential meets our possibilities through continuous opportunities for learning, personal development and career growth. Every day, we seek to develop and strengthen our Core Competencies – the knowledge, skills and abilities – we need to be successful at Amtrak. We partner with you throughout your career to help you achieve all that’s possible at Amtrak.
A Chance to Be at Your Best – We know we can only do our best for our customers when you feel your best. At Amtrak, we take a holistic approach to your health and wellbeing. You’ll enjoy competitive health and wellness benefits, onsite and community- based fitness activities, as well as savings and income protection opportunities for your future.
Make Your Mark – With Amtrak, your contributions are reflected in our competitive, comprehensive compensation package. We offer performance-based incentives and recognition programs that allow you to benefit from your individual performance and our shared success.
Impact Your Community – Amtrak offers you a number of ways to get involved and give back to the communities where we operate. From annual toy drives to relief efforts in the wake of natural disasters, from the United Way donation drive to our National Train Day that celebrates the importance of rail transportation in towns across America.
» Rail Travel Privileges
» Sick Leave
» Personal Holidays
» Family and Medical Leave
» Employee Assistance Program (EAP)
» Fitness Centers (where available)
» Flexible Work Arrangement Policy
» Credit Union
Health & Wellness
» Every Day Wellness
» Prescription Drug
Career Development & Growth
» Amtrak Learning Council
» Career Pathing
» Employee Recognition» Engagement
» Professional Development Program
» Tuition Assistance
» Flexible Spending Accounts (FSAs) – Health Care FSA – Dependent Care FSA
» Parking Commuter Reimbursement Account
» Transit Commuter Reimbursement Account
» Retirement 401(k) Savings Plan
» U.S. Railroad Retirement BoardBenefits
» Financial Planning Tools andResources
» Legal Benefits Plan» Auto and HomeownersInsurance
» Identity Theft Insurance
» Pet Insurance
» Life Insurance
» Short- and Long-Term Disability
» Accidental Death and Dismemberment (AD&D)
I worked at Amtrak full-time (More than 10 years)
beautiful company to work for Great benefits....the best people
No cons if you get an opportunities to work at this Great company you have a career
Advice to Management
My advice to management is your hiring method works.....there so much room to grow Amtrak has a beautiful way of serving customers and employees
Applied online, interviewed in the office and had a phone screen. Got called about an offer about a week later. Questions were behavioral, nothing technical. Simple interview to do.