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Apex Hotels Overview

Edinburgh, Scotland (UK)
1001 to 5000 employees
1996
Company - Private
Hotels, Motels, & Resorts
$50 to $100 million (USD) per year
Unknown
Apex Hotels is one of the UK's leading operators of contemporary city centre hotels. The company currently operates three hotels in London, four in Edinburgh and one in Dundee.

Customer service is the primary focus for all members of the ... Read more

Apex Hotels Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Angela Vickers
0 Ratings
  • "Needs improvement, otherwise all good employees will leave."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bath, England (UK)
    Current Employee - Anonymous Employee in Bath, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Apex Hotels full-time (Less than a year)

    Pros

    Free access to pool and gym, after probation period you get a 3 course dinner and stay, 50% discount in any Apex Hotel

    Cons

    Most of the employees have no passion or desire to work in hospitality, or have anything to do with guest services.
    Head of the Departments are constantly leaving and changing.
    No Communication between key departments.
    No teamwork and no consistency due to the lack of training, appraisal, rewards.
    No desire of management to recognise the hard-working, passionate employees. On the contrary, management keeps defending and protecting the lazy people.

    Advice to Management

    Put in place some SOPs, offer proper training to employees, look after the employees who are doing a good job. Most of the guests are recognising the good guest service, however, managements fails to do so. Management needs to be more opening minded to new ideas and suggestions instead of believing they are the only one who know everything.

See All 19 Reviews

Apex Hotels Photos

Apex Hotels photo of: Front
Apex Hotels photo of: Apex City Quay Hotel & Spa, Room
Apex Hotels photo of: Apex Haymarket Hotel, Restaurant
Apex Hotels photo of: Apex Grassmarket Hotel, Castle View
Apex Hotels photo of: Apex London Wall Hotel, Private Dining
Apex Hotels photo of: Apex Temple Court Hotel, Entrance
See All PhotosSee All

Apex Hotels Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
67%
33%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Guest Services Supervisor Interview

    Anonymous Employee in Edinburgh, Scotland (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Apex Hotels (Edinburgh, Scotland (UK)).

    Interview

    Easy interview, Job and experience related questions straight forward 2 stage process with supervisor and then dep. Manager very nice relaxed atmosphere in hotel restaurant. With right experience and personality...

    Interview Questions

    Negotiation

    No negotiations

See All 3 Interviews

Apex Hotels Awards & Accolades

  • Best HR Team, HR Network Scotland Awards, 2017

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