Working at Appen | Glassdoor

Appen Overview

Chatswood (Australia)
201 to 500 employees
1996
Company - Public (APX)
Business Services
$50 to $100 million (USD) per year
Appen is a global leader in speech and search technology services. With expertise in more than 150 languages, Appen partners with leading technology and ecommerce companies as they develop new offerings and expand them to global markets. Our solutions help companies create ... Read more

Mission: Appen's mission is bring together the best of human intelligence and technology to accelerate global technology solutions, bridging gaps between people and communities with our network of language and culture specialists in over 150 languages, deep linguistic ... Read more

Appen – Why Work For Us?


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Appen is a global leader in speech and search technology services. With expertise in more than 150 languages, Appen partners with leading technology and ecommerce companies as they develop new offerings and expand them to global markets. Our solutions help companies create engaging products with accurate speech interfaces and relevant content ranging from web sites, to maps, images, and merchandise.

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Appen’s Team Grows Their Mos for Movember!


Appen Corporate Social Responsibility

Appen believes in giving back to our global community. Over the years, Appen’s Corporate Social Responsibility Committee has organized fundraisers to various causes including:

  • Typhoon Haiyan Appeal
  • Habitat for Humanity
  • Maison d’Aina School, Madagascar
  • Sydney Bushfires Appeal (Red Cross)
  • Room to Read
  • Movember
  • Oxfam

Appen Helping Haiti

In 2010, in response to the Haitian earthquake, Appen partnered with Microsoft on an emergency effort to develop and tune a machine translation system that translated English into Haitian Creole. This effort quickly enabled aid workers and foreign companies to bridge the language gap and be much more efficient in bringing emergency disaster relief to Haiti.
Appen employees, consultants, and their friends spent hours providing human translations, sourcing and evaluating sources for parallel corpora (text that is translated from English into Haitian Creole or vice versa, which is used for training the machine translation system) all free of charge. Appen was honored to donate its time and services to this effort. You can read more about it on the Microsoft Research blog.

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Appen was founded in Sydney in 1996 by linguist Dr. Julie Vonwiller and she was later joined by her engineer husband, Chris Vonwiller. Motivated by their passion for language and technology, the Vonwillers saw an opportunity to develop linguistic technologies to support product innovation in new markets around the world.

In 2011, Appen merged with the Butler Hill Group, which was based in Ridgefield, Connecticut and Seattle, Washington and founded by Lisa Braden-Harder in 1993. Lisa was a member of the pioneering team in grammar checking technology at the IBM T.J. Watson Research Center before starting a linguistic consulting practice. After the merger, the combined business became Appen Butler Hill and expanded its business scope to include language resources, search and text.

As the social web became an increasingly bigger part of people’s lives, Appen looked to grow its combined services and capacity in global crowd- sourcing and social media technology to empower people to connect and share across the internet. In 2012, Appen acquired Wikman Remer, a firm based in San Rafael, California, which developed tools and platforms for employee engagement, online moderation and curation.

Appen Butler Hill was rebranded as Appen in 2013, and it went public on the ASX in January, 2015.

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Vision

To empower every culture with language and search technology.

Mission

To bring together the best of human intelligence and technology to accelerate global technology solutions, bridging gaps between people and communities  with our network of language and culture specialists in over 150 languages, deep linguistic expertise and strong project management.

Values

  • Quality – Commit to quality
  • Integrity – Approach every relationship with integrity
  • Respect – Respect everyone and every culture
  • Diversity – Embrace diversity
  • Teamwork – Be a team player
  • Agility – Be agile
  • Creativity – Be creative
  • Communication – Communicate effectively and with positive intent
  • Accountability – Be accountable for your actions and your work
  • Life balance – Take good care of yourself and do your best work

 

With employees worldwide, we understand that our responsibility as a global citizen begins with our own people and extends to communities around the world. Our sustained investment in responsible business practices takes many forms—from ethical governance to our company value of integrity, our commitment to global diversity and our programs for giving back to our communities. We continuously strive to make a positive impact by extending technology globally to connect and empower communities.

Ben C.

Full Time Employee

Country: United States

Years with Appen: 8 years

Languages Spoken: English and Spanish

My career at Appen is one of the happiest accidents of my life! While looking for jobs after completing my library and information science degree, I happened upon an ad for a web search evaluator contract position with Appen. The work looked interesting, the pay was good for part-time work, and the flexibility of working from home appealed to me. I enjoyed the work even more than I thought I would, and within a couple of months I was invited to do additional work as an auditor. A year later, when I was looking for full-time work, Appen hired me on as an associate manager. Over the years I’ve been promoted to manager, senior manager, and then director, which is my current role. I still find the work interesting, whether the focus is web search, eCommerce, or social media; the company treats me well with competitive salary and benefits; and I still love the flexibility working from home gives me, allowing me to watch my kids after school and be involved in the PTA at their schools. I’ve had opportunities to return to library work, which was my original plan, but have chosen instead to stick with this great career I accidentally found at Appen.

Appen Reviews

2.6
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Recommend to a friend
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Mark Brayan
75 Ratings
  • Helpful (21)

    "Excellent place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Bothell, WA
    Current Employee - Project Manager in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Appen full-time (More than 3 years)

    Pros

    Remote work and flexibility
    Interesting projects and clients
    Challenging dynamic environment
    Intelligent and thoughtful leadership
    I love working for Appen!

    Cons

    I noticed several reviews saying this isn't a real opportunity - it absolutely is a real work from home contract opportunity and is definitely not a scam. . . but it is contract work. If you have never done contract work, it's a good idea to investigate how that works before applying or writing a review expecting employee benefits and practices and talking negatively about it instead of realizing that it is par for the course of what to expect when it comes to contracted work.

    Advice to Management

    Keep up the good work!

See All 648 Reviews

Appen Photos

Appen photo of: 2014 Company Meeting - Las Vegas
Appen photo of: Theme Day ( United Nations) Appen Recruitment Team
Appen photo of: Theme Day ( United Nations)
Appen photo of: Our Davao Recruiting Team!
Appen photo of: Dinner with the Davao Staffing Team
Appen photo of: Introducing new Language Resources teammates
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Appen Interviews

Experience

Experience
49%
24%
26%

Getting an Interview

Getting an Interview
89%
5%
1%
1
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (9)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Appen.

    Interview

    I never had an interview. All of the communication has been via email. Application process states there would be a Skype call but I never had that. I applied online and got an invitation to do some additional testing.

See All 129 Interviews

Appen Awards & Accolades

  • Top 100 Companies Offering Flex Jobs, Forbes Magazine, 2015
  • The 100 Top Companies with Remote Jobs, FlexJobs, 2015
  • Technology Fast 50, Deloitte, 2014
  • Capital Momentum Awards, BRW, 2014
  • The 100 Top Companies with Remote Jobs, FlexJobs, 2014
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